Optus data breach
To protect blue card applicants' and card holders’ information, we will be asking additional security questions. Thank you for your understanding.
If you’re affected by the Optus data breach you can:
- visit the Department of Transport and Main Roads (TMR) to request a new driver licence
- ask TMR to take a new photo while you’re there (only if renewing or applying for a new blue card)
- contact us once you have been issued with a new driver licence.
Read more information about this breach in our fact sheet.
If you have been affected by the breach and need information about getting a new driver licence, visit TMR or call (07) 3097 3108 or (07) 3097 3185.
Office closure and scheduled maintenance
Online services scheduled maintenance
The online applicant portal and Organisation Portal will be unavailable from 8am on Friday 2 December until midday on Saturday 3 December 2022 due to scheduled maintenance.
Office closure
Our office will also be closed from 8am on Friday 2 December and will reopen at 8.30am on Monday 5 December 2022.
If you require an NDIS disability worker screening clearance (yellow card) and a blue card, you must apply through Disability Services.
Contact Blue Card Services
Resources for everyone
We have created resources to support your understanding of the blue card system and how to access our services.
Resources for Aboriginal and Torres Strait Islander communities
These resources provide support to guide Queenslanders from Aboriginal and Torres Strait Islander communities through the blue card application process.
Resources in your language
Discover resources in your language to help you understand the blue card system and how to use the online applicant portal.