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Changing or finishing child-related work

If you are a blue card holder, we must be informed when there are changes to your child-related work status.

Below you will find instructions on how to advise us of these changes whether you are an individual starting, changing or finishing child-related work, or if you are an organisation who has just hired a card holder or a card holder is ceasing work with your organisation.

Individuals

When you start with a new employer

You must tell us when you start working with a new employer by completing and submitting the Link a person to your organisation form (PDF) to us.

Alternatively, organisations using the Organisation Portal can link you online; please discuss this option with your employer.

Application forms vary for people working in disability services. Find out more about disability worker requirements .

When you finish with an employer

If you stop working with your employer, you need to complete and submit the No longer with organisation (for applicants/cardholders) form (PDF) to us.

If you are self-employed and stop operating your child-related business, you need to complete and submit the Cease business/self-employed child-related activity form (PDF) to us.

If you need to cancel your card

If you are no longer working in child-regulated employment, you don’t need to cancel your card. If you want to cancel your card you can do this using the online applicant portal or by completing and submitting the Request to cancel card form (PDF) to us.

If you cancel your card and need a card again in the future, you will need to re-apply and pay the fee.

Transferring from a volunteer to paid card holder

If you are an existing volunteer card holder and intend to start in paid child-related work or business, you need to transfer your existing volunteer card to a paid card.

You can complete your application to transfer to a paid card using the online applicant portal and paying the fee. If you have not yet registered for an online account, you will need to do this first before submitting your application. This is the fastest way to apply. Watch our video about how to transfer your volunteer card to a paid card.

If you can’t access the online applicant portal you need to complete and submit a Volunteer to paid employment transfer form (PDF) or Volunteer to business transfer form (PDF) to us. If your volunteer card does not have your photo on it and you are applying using the paper form, we recommend you register for an online account so you don’t have to provide certified copies of your identity. This will simplify the process for you and your application will be processed more quickly. Processing and approval times are longer for paper applications. Read more about processing times.

You can start in paid work or commence your child-related business once the application to transfer to a paid card has been paid for and submitted.

As long as there has not been a change to your eligibility, we will issue you a paid blue card.

If you are starting in paid work your employer must notify us by linking you to their organisation.

Watch our video about transferring from volunteer to paid work or read our Volunteer to paid transfers fact sheet (PDF).

Organisations

Employers must let us know when a card holder starts or finishes with them.

Employers can create a link to card holders using the Organisation Portal or submit the Link a person to your organisation form (PDF) to us.

Students and volunteers can only get their cards for free if they are linked to an organisation. Watch our video about linking volunteers to your organisation.

De-link a card holder

If a person leaves your organisation, you can also de-link applicants and card holders using the Organisation Portal or submit the De-link a person from your organisation form (PDF) to us.

Start a business

If you already hold a paid blue or exemption card and start a child-regulated business, you need to complete and submit a Notification of change for self-employed persons form (PDF) to us. Read our Business operators and linking requirements fact sheet (PDF) for more information.

As long as there has not been a change to your eligibility, we will issue you a paid blue card to use as a business operator.

You will also need to develop and implement a child and youth risk management strategy. Find out more about your risk management requirements.

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