Contact Blue Card Services
Business as usual
Planned scheduled maintenance of our online systems and office closure has been delayed. Our office will be open between 8.30am and 4.30pm on Friday 2 December 2022.
Optus data breach
To protect blue card applicants' and card holders’ information, we will be asking additional security questions. Thank you for your understanding.
If you’re affected by the Optus data breach you can:
- visit the Department of Transport and Main Roads (TMR) to request a new driver licence
- ask TMR to take a new photo while you’re there (only if renewing or applying for a new blue card)
- contact us once you have been issued with a new driver licence.
Read more information about this breach in our fact sheet.
If you have been affected by the breach and need information about getting a new driver licence, visit TMR or call (07) 3097 3108 or (07) 3097 3185.
Fill in the following form to send us an email. If your question is urgent, give us a call.
Email us
Phone
- 8.30am to 4.30pm, Monday to Friday*
- 1800 113 611 (freecall in Queensland)
- (07) 3211 6999
- +61 7 3211 6999 (international)
*Our contact centre is open from 9am each Friday (and 10.15am on the last Friday of the month) for staff training.
Fax
- (07) 3035 5910
In person
Level 20, 53 Albert Street
BRISBANE QUEENSLAND 4000
PO Box 12671
George Street
BRISBANE QUEENSLAND 4003
Complaints
If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns. To make a complaint, you can use the Department of Justice and Attorney General complaints form.