Contact Blue Card Services
Closures and scheduled maintenance
Call centre services: Our call centre services will be limited between 10am and 12pm on Friday 27 May 2022 due to scheduled systems maintenance.
Office closure: Our office will be closed from 12pm on Friday 27 May and will reopen at 8am on Monday 30 May 2022.
Online services scheduled maintenance: The online applicant portal and Organisation Portal will be unavailable from 10am on Friday 27 May until 5pm on Saturday 28 May 2022 due to scheduled maintenance.
Thank you for your patience.
Fill in the following form to send us an email. If your question is urgent, give us a call.
Email us
Phone
- 8am–5pm Monday to Friday*
- 1800 113 611 (freecall in Queensland)
- (07) 3211 6999
- +61 7 3211 6999 (international)
*Our contact centre is closed each Friday between 8am and 9am (and 8am to 10.15am on the last Friday of the month) for staff training.
Fax
- (07) 3035 5910
In person
Level 20, 53 Albert Street
BRISBANE QUEENSLAND 4000
PO Box 12671
George Street
BRISBANE QUEENSLAND 4003
Complaints
If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns.
To make a complaint, you can use the Department of Justice and Attorney General complaints form.