Contact Blue Card Services

Fill in the following form to send us an email. If your question is urgent, give us a call.

Email us

Fields marked with * must be completed

  1. I have a question/comment about:*
  2. Check the progress of an application(If you chose ‘the progress of an application’ above)
  3. Applicant/cardholder details
  4. Do you require a Blue Card(If you chose ‘whether a blue card is required’ above)

    Before you submit your enquiry, you can check if you need a blue card online.

  5. The Blue Card system(If you chose ‘the blue card system’ above)
  6. Child and youth risk management(If you chose ‘child and youth risk management’ above)
  7. Getting an application form(If you chose ‘getting an application form’ above)

    Check if you need a blue card before you apply.

    You can access most of our forms online.

  8. Technical issue(If you chose ‘a technical issue’ above)
  9. Feedback for Blue Card Services(If you chose ‘a compliment or feedback for Blue Card Services’ above)
  10. Other enquiry(If you chose ‘Other’ above)
  11. Tell us more about your enquiry.

  12. What is your question about the blue card system?

  13. Tell us about the activity (include as much information as possible).

  14. What is your enquiry or comment about the child and youth risk management requirements?

  15. Tell us about the type of work you will be doing that you need a blue card for (include as much information as possible).

  16. Tell us more about the problem.

    *Try to include information like what kind of device you are using, the browser, how long it took, etc.
  17. Tell us your feedback about us, our staff or our services. Be specific as possible.

  18. Tell us your question or comment. Try to include as much information as you can.

  19. Your details
  20. Address(If you chose ‘Post’ above)


*Our contact centre is closed each Friday between 8am and 9am (and 8am to 10.15am on the last Friday of the month) for staff training.


  • (07) 3035 5910

In person

Level 20, 53 Albert Street


PO Box 12671
George Street


If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns.

If you wish to make a complaint, you can use the Department of Justice and Attorney General complaints form.