Contact Blue Card Services
Call centre availability
Our contact centre is operating with reduced staff due to the increased COVID-19 risk in Greater Brisbane, so you may experience longer wait times than usual.
If your matter is not urgent, email info@bluecard.qld.gov.au.
Fill in the following form to send us an email. If your question is urgent, give us a call.
Email us
Fields marked with * must be completed
Phone
- 8am–5pm Monday to Friday*
- 1800 113 611 (freecall in Queensland)
- (07) 3211 6999
- +61 7 3211 6999 (international)
*Our contact centre is closed each Friday between 8am and 9am for staff training. You can contact us on info@bluecard.qld.gov.au during this time.
Fax
- (07) 3035 5910
In person
Level 20, 53 Albert Street
BRISBANE QUEENSLAND 4000
PO Box 12671
George Street
BRISBANE QUEENSLAND 4003
Complaints
If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns.
If you wish to make a complaint, you can use the Department of Justice and Attorney General complaints form.