Contact Blue Card Services
Online services scheduled maintenance
The online applicant portal and Organisation Portal will be unavailable for scheduled maintenance from 4pm, Friday 10 December until 9am, Sunday 12 December 2021.
Services will resume after this time. Thank you for your patience.
Fill in the following form to send us an email. If your question is urgent, give us a call.
- 8am–5pm Monday to Friday*
- 1800 113 611 (freecall in Queensland)
- (07) 3211 6999
- +61 7 3211 6999 (international)
*Our contact centre is closed each Friday between 8am and 9am (and 8am to 10.15am on the last Friday of the month) for staff training.
- (07) 3035 5910
Level 20, 53 Albert Street
BRISBANE QUEENSLAND 4000
PO Box 12671
BRISBANE QUEENSLAND 4003
If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns.
To make a complaint, you can use the Department of Justice and Attorney General complaints form.