Contact Blue Card Services

Complete this form to send us an email. If your question is urgent, please phone us.

To protect blue card applicants’ and card holders’ information, we will be asking additional security questions.

Email us

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Phone

• 8.30am to 4.30pm, Monday to Friday*
• 1800 113 611 (freecall in Queensland)
• (07) 3211 6999
• +61 7 3211 6999 (international)

*Our contact centre is open from 9am each Friday (and 10.15am on the last Friday of the month) for training.

Fax

• (07) 3035 5910

In person

Level 20, 53 Albert Street
BRISBANE  QLD  4000

Mail

PO Box 12671
George Street
BRISBANE  QLD  4003

Complaints

If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns. To make a complaint, you can use the Department of Justice and Attorney General complaints form.