Contact Blue Card Services
Online services scheduled maintenance
The online applicant portal and Organisation Portal will be unavailable due to scheduled maintenance from 2pm to 8pm on Thursday 3 July 2025. Services will resume after this time. Thank you for your patience.
Our office and call centre will close at 2pm on Thursday 3 July 2025 and will re-open at 9am on Friday 4 July 2025.
Complete this form to send us an email. If your question is urgent, please phone us.
To protect blue card applicants’ and card holders’ information, we will be asking additional security questions.
Email us
Phone
- 8.30am to 4.30pm, Monday to Friday*
- 1800 113 611 (freecall in Queensland)
- (07) 3211 6999
- +61 7 3211 6999 (international)
*Our contact centre is open from 9am each Friday for training, and 10.15am on the last Friday of the month.
In person
Level 20, 53 Albert Street
BRISBANE QLD 4000
Postal address
PO Box 12671
George Street
BRISBANE QLD 4003