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Contact Blue Card Services

Fill in the following form to send us an email. If your question is urgent, give us a call.

Email us

Fields marked with * must be completed

1. I have a question/comment about:*

   • the progress of an application
   • the blue card system
   • whether a blue card is required
   • child and youth risk management
   • getting an application form
   • a technical issue
   • a compliment or feedback for Blue Card Services
   • other
2. Check the progress of an application(If you chose ‘the progress of an application’ above)

   Are you the applicant/cardholder?*

   • Yes
   • No
3. Applicant/cardholder details

   1. Date of birth *dd/mm/yyyy
   2. Place of birth *
   3. Blue card number
4. Do you require a Blue Card(If you chose ‘whether a blue card is required’ above)

   Before you submit your enquiry, you can check if you need a blue card online.

   What type of work will you be doing?*

   • Paid employment
   • Volunteering
   • Student doing a practical placement
   • Running a business

   How often will the activity happen?*

   • Once off
   • 8 consecutive days or more
   • Regularly
   • Other

   Are you (the applicant) any of the following?*

   • Queensland registered teacher
   • Queensland police officer
   • Registered health practitioner
   • None of the above

   What is the organisation or business you will be working for?*
The Blue Card system(If you chose ‘the blue card system’ above)
Child and youth risk management(If you chose ‘child and youth risk management’ above)
Organisation or business name *
5. Getting an application form(If you chose ‘getting an application form’ above)

   Check if you need a blue card before you apply.

   You can access most of our forms online.

   Are you currently looking for work (i.e. a jobseeker)?*

   • Yes
   • No

   Organisation or business name

   How would you like us to send you the form?*

   • Email
   • Post
6. Technical issue(If you chose ‘a technical issue’ above)

   What does your problem relate to?*

   • Uploading a form
   • Making a payment
   • Other
7. Feedback for Blue Card Services(If you chose ‘a compliment or feedback for Blue Card Services’ above)
8. Other enquiry(If you chose ‘Other’ above)

9. Tell us more about your enquiry.

   *

   What is your question about the blue card system?

   *

   Tell us about the activity (include as much information as possible).

   *

   What is your enquiry or comment about the child and youth risk management requirements?

   *

   Tell us about the type of work you will be doing that you need a blue card for (include as much information as possible).

   *

   Tell us more about the problem.

   *Try to include information like what kind of device you are using, the browser, how long it took, etc.

   Tell us your feedback about us, our staff or our services. Be specific as possible.

   *

   Tell us your question or comment. Try to include as much information as you can.

   *
10. Your details

    1. 1. First name *
       2. Middle name
       3. Family name *
       4. Phone
       5. Email*
11. Address(If you chose ‘Post’ above)

    1. 1. Address line 1 *
       2. 1. Town, city or suburb *
          2. State *
          3. Postcode *

Phone

• 7am–6pm Monday to Friday*
• 1800 113 611 (freecall in Queensland)
• (07) 3211 6999
• +61 7 3211 6999 (international)

*Our contact centre is closed each Thursday between 3 and 4pm for staff training. You can contact us on info@bluecard.qld.gov.au during this time.

Fax

• (07) 3035 5910

In person

Level 20, 53 Albert Street
Brisbane, Queensland 4000

Mail

PO Box 12671
George Street, Brisbane, Queensland 4003

Complaints

If you are unhappy with our services and/or our staff, please contact us so we can help to resolve your concerns.

If you wish to make a complaint, you can use the Department of Justice and Attorney General complaints form.