Print

Right to Information

COVID-19 virus implications

Please note that the COVID-19 virus is currently affecting agencies’ ability to obtain records and deal with applications under the Right to Information Act 2009 and the Information Privacy Act 2009.

Before you make an application, we recommend you contact the relevant agency.

The Right to Information Act 2009 (RTI Act) and the Information Privacy Act 2009 (IP Act):

  • make information held by the government available
  • provide access to it across all sectors of the community
  • provide appropriate protection for individuals' privacy.

Search for information

Before applying for information, you should check to see if it is available online. You can search online for:

If you cannot find what you are looking for, contact the relevant department’s RTI officer who will advise if the information is accessible through an administrative release process, or if you need to make an RTI or IP application to access it.

Publication schemes—Routinely released information

Agencies publish routinely released information through what is called a publication scheme. Information is organised for each agency into categories.

You can check for the information you are looking for on the relevant agency’s website.

Disclosure logs—RTI released information

Information released in response to RTI applications is also made available by agencies through disclosure logs. Disclosure logs publish information to a wider public audience after it has been accessed under the RTI Act, subject to certain restrictions. For example, documents containing an applicant's personal information will not be published.

You can check for the information you are looking for on the relevant agency’s website.

Where information isn't already available through a publication scheme, on a disclosure log, or otherwise, you may decide to apply to access information through RTI Act or IP Act applications. You may also apply to amend your personal information under the IP Act.

Apply for information

You can make an RTI application for information in any documents we hold. You can only make an IP application for a document that has your own personal information in it.

You can’t use the RTI Act or the IP Act process to ask for general information or for answers to your questions.

You can apply for documents:

If applying by fax, post, email or in person, use the relevant agency’s contact details.

You will need to pay an application fee when you make an RTI application. There is no application fee for making an IP application, however you will need to give the agency evidence of your identity (e.g. a certified copy of your driver licence). Please contact the relevant agency to find out their preferred payment method.

The application fees and charges usually increase on 1 July each year. On 1 July 2021 the fees and charges were increased by 1.7% in line with government’s indexation policy. Visit the Right to Information and Information Privacy website for more information about fees and charges.

The agency may not be able to give you access to all the documents you request, as some documents are exempt from release. If an agency refuses access to the documents you’ve asked for, you may be able to dispute its decision. See the Office of the Information Commissioner website for details.

Amend personal information

You may apply to amend documents containing your personal information if you believe they are inaccurate, misleading, out of date or incomplete. You need to have seen or accessed the documents before you can apply to have them amended.

To apply to amend your personal information, download and complete the application form (PDF, 88KB) and submit it by post, fax, email, or in person. There is no application fee but you will need to give the department evidence of your identity (e.g. a certified copy of your driver licence).