Update your blue card details

As a blue card applicant or card holder, you must keep your contact details up to date.

You must tell us of any changes to your personal or employment information—such as your name, address, phone number, or email—within 7 days of the change.

Keeping your details current ensures you receive important updates and remain compliant with your obligations under the blue card system.

Online applicant portal

The online applicant portal allows you to update personal details such as your:

  • email address
  • phone number (landline or mobile)
  • home or postal address
  • name.

You can also request a replacement card if you change your name.

Log in to the online applicant portal to make any of these changes.

If you have not yet registered for an online account, you will need to do this first before updating your contact information.

Without the portal

If you cannot use the online applicant portal, use the below form to update your:

  • email address
  • phone number (landline or mobile)
  • home or postal address.

If you have changed your name, you will need to complete and submit a change of name form instead.

The Department of Justice (DoJ) collects your personal information when you update your blue card details.

We collect your:

  • first, middle and family name
  • date and place of birth
  • email address and phone numbers
  • residential and postal address
  • blue card number and customer reference number
  • details of the changes you want to make
  • declarations confirming the information provided is correct.

We use this information to:

  • update your personal and contact details
  • confirm your identity
  • maintain accurate blue card records.

We will only use or share your personal information if Australian law, or a court or tribunal order, allows or requires us to.

Read the QWSS – Personal information collection statement or the DoJ Privacy Policy for more information.

The privacy policy explains:

  • how to access or correct your personal information
  • how to make a privacy complaint
  • how we manage your complaint.

If you have questions about how we manage your personal information, email Right to Information and Privacy at Privacy@justice.qld.gov.au.

If you do not provide your personal information, we may not be able to process your submission or provide this service.

  1. I need to update my: Select all that apply.
  2. Street address
    1. Is your postal address the same as your street address? *
  3. Postal address (If you chose ‘No’ above)
  4. Phone
  5. Your details
  6. *

Contact us

Call us on 1800 113 611 or (07) 3211 6999 or send us an email.

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