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Update your contact details with Blue Card Services

If you have a current blue or exemption card, or you have applied for one, you need to let us know about any changes to your contact details within 14 days of the change.

Online applicant portal

You can update your personal details, such as your email, telephone or address details, using the online applicant portal. You can also request a replacement card and advise us of a change of name in the portal.

Log in to the online applicant portal to make any of these changes.

If you have not yet registered for an online account, you will need to do this first before you can update your contact information in the portal.

Without the portal

If you can't use the online applicant portal, you can use this page to update your:

  • home or postal address
  • phone number (landline or mobile)
  • email address.

If you have changed your name, you will need to complete and submit a change of name form instead.

If you are an organisation or employer, complete the update organisation details form to update the contact details of your organisation (including changing the contact person).

Disability Services

If you hold a disability worker screening clearance, you need to contact Disability Services or phone 1800 183 690 to update your contact information.

  1. I need to update my: Select all that apply.
  2. Your details
    1. Phone
    2. Street address
      1. Is your postal address the same as your street address? *
    3. Postal address (If you chose ‘No’ above)
    4. *