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Apply for a blue card or exemption card

To work or volunteer in regulated child-related employment or operate a regulated child-related business in Queensland, you may need a blue card.

If you do need one, you must have it before you start working with children—under the No Card, No Start laws that started on 31 August 2020.

You can apply for a blue card before you find work. Having a blue card means you can start in child-related employment without delay.

If you apply before you find work, you need to pay the fee for your blue card application and indicate that you are a jobseeker on the application form.

Volunteer and student blue cards continue to be free; however, you need to be linked to an organisation to have the fee waived.

If you are a registered teacher or sworn police officer, you may need to apply for an exemption card. If your card does not have an expiry date, you must renew it by 31 August 2023 or it will automatically expire. There is no application fee for exemption card applicants.

If you are an existing card holder, make sure you renew your card before it expires to continue working with children while we process your renewal.

How to apply for a blue or exemption card

To apply for a blue or exemption card, follow these 3 steps.

  1. Have a customer reference number (CRN) from the Queensland Department of Transport and Main Roads (TMR)
  2. Register for an online account. This is how we verify your identity and obtain the photo for your card.
  3. Apply for your blue or exemption card using the online applicant portal or download the paper form.

Apply online

You will need to register for a Blue Card Services online account before you can apply for your blue or exemption card. You only need to register once.

Once you have registered for your online account, you must log in to the online applicant portal to apply for or renew your card. 

For a smooth application process, we suggest reading Before you apply and other instructions, below.

Note: The online application works best on a desktop or tablet device.

Before you apply

Before you apply, you should:

Submit a paper application

Please contact us if you would like to apply online but are having issues accessing the online applicant portal.

If you can’t apply using the online applicant portal, you can download and complete a paper application.

You can submit your paper application to us by:

Once downloaded, you will need to write your CRN on the form. Our paper forms have instructions on how to complete the application. You will be required to submit a certified copy of either your ID or CRN letter with your application.

Processing and approval times may take longer for paper applications.

You may have noticed that the expiry date on our forms was 31 March 2020.

As of 31 August 2020, new forms are available to download and complete if using a paper form.

We are unable to accept old forms from 31 August 2020.

Processing time

If you apply online, you should allow 5 business days for your application to be processed.

If you submit your application via post, email, fax or our scan and upload system, it may take longer for us to process.

Your application may take longer to process if there is any information missing or if we receive information from the blue card check.

Withdrawing your application

You can withdraw your consent to screening at any time before a decision is made about your application.

Contact us to do this.

Check your eligibility

To help ensure the safety of children and young people in Queensland, the blue card system stops certain people from holding or applying for a blue card.

Find out if you are eligible to hold a blue card.

Prove your identity

We work with the Department of Transport and Main Roads (TMR) to verify your identity and obtain the photo for your blue/exemption card.

You will need a customer reference number (CRN) from TMR before you apply for your blue card. You can find this number on any product TMR has issued to you, such as:

  • a driver licence
  • adult proof of age card
  • photo identity card
  • industry authority

Queensland drivers' licence indicating placement of customer reference number

If your photo was taken more than 6 years and 9 months ago, you will need to have a new photo taken at a TMR service centre.

If you are coming from interstate or overseas, the fastest and easiest way to get a CRN is to visit a TMR service centre when you arrive in Queensland. If you have the necessary ID documentation, TMR can take your photo and issue your CRN while you wait. You can then apply online for your blue card.

Getting your CRN and photo

If you don’t have a CRN, or if your photo was taken more than 6 years and 9 months ago, you will need to visit a TMR service centre.

At the counter, explain that you are applying for a blue card and ask for a CRN or an updated photo.

To get a CRN:

  • take your acceptable identity documents to prove your identity
  • let the staff take your photo
  • wait for the letter/email confirming your CRN and keep it in a safe place.

You will need the CRN to register for an online account and apply for your blue card.

To update your photo, take your TMR product with you when you go to the service centre. They will also keep the photo on file for the next time you renew your TMR product.

There is no fee for the CRN or the photo.

To access this service:

If you can’t use any of these options, phone us on (07) 3211 6999 or 1800 113 611 to find out about applying remotely.

Payment options

You may need to pay a fee when you submit your application. Renewals cost the same as new applications.

Payments are usually non-refundable.

You do not have to pay for your blue card application if you are:

  • a volunteer who is linked to a child-related organisation (who does not also do paid work with children)
  • a trainee student
  • a business operator who does not operate for profit
  • a person applying for an exemption card.

Find out more about fees.

If your application requires payment, you will need to have a:

  • Mastercard or Visa credit/debit card (to pay for your application)
  • BPOINT receipt number (if your application has already been paid for).