Apply for a blue card or exemption card

To work or volunteer in regulated child-related employment or operate a regulated child-related business in Queensland, you may need a blue card.

If you do need one, you must have it before you start working with children—under the No Card, No Start laws that started on 31 August 2020.

You can apply for a blue card before you find work. Having a blue card means you can start in child-related employment without delay.

If you apply before you find work, you need to pay the fee for your blue card application and indicate that you are a jobseeker on the application form.

Volunteer and student blue cards continue to be free; however, you need to be linked to an organisation to have the fee waived.

If you are a registered teacher or sworn police officer, you may need to apply for an exemption card. If your card does not have an expiry date, you must renew it by 31 August 2023 or it will automatically expire. There is no application fee for exemption card applicants.

If you are an existing card holder, make sure you renew your card before it expires to continue working with children while we process your renewal.

Disability worker screening check

If you need a disability worker screening check as well, contact the Disability Services on 1800 183 690 to get a 'disability worker screening and working with children check application'.

Or if you already hold a disability worker screening check and need a blue or exemption card, use either:

Find out more about the disability worker screening check.

How to apply for a blue or exemption card

To apply for a blue or exemption card, follow these 3 steps.

  1. Have a customer reference number (CRN) from the Queensland Department of Transport and Main Roads (TMR)
  2. Register for an online account. This is how we verify your identity and obtain the photo for your card.
  3. Apply for your blue or exemption card using the online applicant portal or download the paper form.

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Apply online

You will need to register for a Blue Card Services online account before you can apply for your blue or exemption card. You only need to register once.

Once you have registered for your online account, you must log in to the online applicant portal to apply for or renew your card.

For a smooth application process, we suggest reading Before you apply and other instructions, below.

Note: The online application works best on desktop or tablet devices, and using current browsers such as Chrome, Firefox, Safari or Edge. There may be compatibility issues with older browsers, such as Internet Explorer 11 or earlier.

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Before you apply

Before you apply, you should:

Submit a paper application

Please contact us if you would like to apply online but are having issues accessing the online applicant portal.

If you can’t apply using the online applicant portal, you can download and complete a paper application.

You can submit your paper application to us by:

Once downloaded, you will need to write your CRN on the form. Our paper forms have instructions on how to complete the application. You will need to submit a certified copy of either your ID or CRN letter with your application.

Processing and approval times may take longer for paper applications.

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Processing time frames

Applications made online using the online applicant portal are processed quicker than paper applications.

Applicants with no criminal history information should generally allow up to 28 days for an application to be processed.

Applications take longer to process if there is any information missing or if we receive criminal history or other information from the blue card check.

Find more information on processing time frames.

Receiving your blue or exemption card

If your application is approved, we will notify you by email or post that your working with children check has been approved.

You can then start or continue in child-related work straight away. We will send your physical blue/exemption card to your postal address that you provided in your original application.

If you did not receive your card because your address changed between when you applied and when your application was approved, you will need to apply for a replacement card and pay the prescribed fee.

You do not need to have your physical blue/exemption card before you can start working or volunteering with children.

We do not require you to carry your card with you while working. However, this may be a policy of the organisation's child and youth risk management strategy.

You or your employer can validate your blue card/exemption card at any time after you receive your working with children check.

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Withdrawing your application

You can withdraw your consent to screening at any time before a decision is made about your application. Contact us to do this.

Check your eligibility

To help ensure the safety of children and young people in Queensland, the blue card system stops certain people from holding or applying for a blue card.

Find out if you are eligible to hold a blue card.

Prove your identity

We work with the Department of Transport and Main Roads (TMR) to verify your identity and obtain the photo for your blue/exemption card.

You will need a customer reference number (CRN) from TMR before you apply for your blue card. You can find this number on any product TMR has issued to you, such as:

  • a driver licence
  • marine licence indicator
  • photo identity card
  • industry authority

Queensland drivers' licence indicating placement of customer reference number

If your photo was taken more than 6 years and 9 months ago, you will need to have a new photo taken at a TMR service centre.

If you are coming from interstate or overseas, the fastest and easiest way to get a CRN is to visit a TMR service centre when you arrive in Queensland. If you have the necessary ID documentation, TMR can take your photo and issue your CRN while you wait. You can then apply online for your blue card.

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Getting your CRN and photo

If you don’t have a CRN, or if your photo was taken more than 6 years and 9 months ago, you will need to visit a TMR service centre.

At the counter, explain that you are applying for a blue card and ask for a CRN or an updated photo.

To get a CRN:

  • take your acceptable identity documents to prove your identity
  • let the staff take your photo
  • wait for the letter/email confirming your CRN and keep it in a safe place.

You will need the CRN to register for an online account and apply for your blue card.

To update your photo, take your TMR product with you when you go to the service centre. They will also keep the photo on file for the next time you renew your TMR product.

There is no fee for the CRN or the photo.

To access this service:

If you can't access a TMR service centre

You can apply for a CRN and photo by completing a remote pack if you either:

  • live interstate
  • live in a remote area of Queensland and cannot get to a TMR service centre
  • if it is genuinely unreasonable or difficult for you to attend a TMR service centre.

Please contact us on (07) 3211 6999 or 1800 113 611 or send us an email to request a remote pack.

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Payment options

You may need to pay a fee when you submit your application. Renewals cost the same as new applications.

Payments are usually non-refundable.

You do not have to pay for your blue card application if you are:

  • a volunteer who is linked to a child-related organisation (who does not also do paid work with children)
  • a trainee student
  • a business operator who does not operate for profit
  • a person applying for an exemption card.

Find out more about fees and view our refund policy.

If your application requires payment, you will need to have a:

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