Blue card system statistics
Updates paused
We are redeveloping this page in line with No Card, No Start system changes.
Reporting of blue card statistics here will be paused in the short term and we will return to providing regular updates with a new page in the new year.
The numbers behind the blue card system
The statistics on this page give you an idea of the scale of the blue card system.
We update these figures every month to show how many people we’ve screened, how many people and organisations we’re monitoring, and how many we’ve prevented from working with children.
Reporting – August 2020
Blue Card Services contributes to a safer and more secure Queensland for children through:
Screening
Blue card screening involves the application process and the blue card check.
We assess whether people are suitable to work with children based on their past behaviour.
Monitoring
We get updates from the Queensland Police Service each day to let us know if there has been a change to an applicant or card holder’s police information.
Compliance
All organisations regulated by the blue card system must comply with their obligations under the system. We help and educate them about these requirements so they can create a safe environment for children. If we identify a breach of these obligations, we will refer the matter to police.
Education & resources
We educate Queenslanders about how the blue card system works by building knowledge of their legal obligations, who needs a blue card to work with children and how organisations can create a safe environment for children.
Screening
Blue card screening involves assessing an individual’s eligibility to work with children based on their known police or disciplinary information. Individuals are prevented from working with children if their past behaviour indicates that they could be a risk to children and/or are unable to protect them from harm or promote their wellbeing.
The blue card system also disqualifies certain people from applying for a blue card upfront (i.e. those convicted of a child-related sex or child pornography offence, or of the murder of a child).
August 2020
28,399
Year to date
50,793
Blue cards issued
The number of blue cards issued within the time period. Can be used to indicate the size of the system.
Average blue card processing time when no police information
We aim to process 85% of applications within 28 business days, where no further information was required and the person did not have any known police or disciplinary information.
Timely processing of standard applications ensures that services to children in regulated environments can continue uninterrupted while still mitigating risks to children.
August 2020
7 business days
Year to date
6 business days
August 2020
92.79%
Year to date
89.82%
Blue card applications with police information finalised within 4 months
We aim to process 90% of applications that return police or disciplinary information within 4 months.
This target allows some flexibility, recognising that each case is unique and there is significant variation in complexity from case to case, including affording applicants natural justice by allowing them to make a submission supporting their eligibility.
Number of high-risk cases
Where individuals prohibited from working with children.
August 2020
294
Year to date
647
The number of cases where individuals with known high-risk police or disciplinary information have been prevented from working with children in regulated environments.
The safety of children in regulated service environments strengthened by preventing high-risk individuals from accessing children in these settings.
Monitoring
Unlike a one-off police check, the blue card system provides ongoing protection to Queensland’s children and young people through the daily monitoring of Queensland police information for all blue card applicants and cardholders. This is a critical component of the system, which enables us to take steps to protect children from harm if an individual is charged with offences relevant to their child-related employment.
As at 31 August 2020
799,171
Number of individuals monitored
Includes all blue card holders and applicants, and indicates the reach of this safeguard and extent of community participation in the blue card system.
Number of blue cards suspended or cancelled
The number of cases where individuals who represent a high risk are prevented from working with children because there is a change in their criminal history which is relevant to their child-related employment.
August 2020
88
Year to date
165
Compliance
Compliance with all requirements of the blue card system, including the requirement for organisations falling within the scope of the system to have a child and youth risk management strategy, is critical in building and maintaining safeguards for children and young people in regulated environments.
Where possible, our compliance activities focus on educating and building the capacity of organisations and individuals to help them achieve compliance and to identify and manage risks of harm to children. Compliance activities may include providing information about obligations under the system, reviewing an organisation’s child and youth risk management strategy or checking an organisation’s employee register to make sure all volunteers and staff who need blue cards both hold a valid card and are linked to the organisation.
Where we suspect or identify a serious breach that requires immediate escalation, or if our investigators engage with an individual or organisation, we refer matters to the police for investigation and possible prosecution.
Number of issues referred to compliance
August 2020
156
Year to date
419
The number of issues referred to our Compliance team for investigation and follow-up action.
Ensuring compliance with the blue card system is critical in building and maintaining safeguards for children and young people in regulated environments.
Each matter is unique and there is significant variation in complexity from case to case. Finalising a matter could include a number of outcomes (e.g. providing information about blue card system obligations, requesting an organisation’s child and youth risk management strategy and employee register, or referring the matter to the police).
Number of compliance checks of individuals
We conduct a range of proactive and reactive checks of individuals’ blue card and employment status. This could include checking an organisation’s employee register or doing one-off checks of individuals after receiving a complaint.
Where issues or breaches are identified, we work with the organisation until they are fully compliant. The volume of status checks made.
August 2020
479
Year to date
1,023
Number of matters referred to police
Individuals / organisations referred to police.
We refer matters to police for investigation and possible prosecution where compliance cannot be achieved through the initial educating of individuals or organisations, or where a potential serious breach is identified.
August 2020
47
Year to date
52
We work in partnership with the police to help reduce risks of harm to children and young people in regulated service environments by monitoring the compliance of organisations and individuals with the blue card system.
A police officer is co-located with Blue Card Services and is responsible for maintaining the integral link between the agencies.
We maintain a close working relationship with the police so that investigations and prosecutions are managed, suspended and cancelled blue cards are seized, and police information is reviewed for release to Blue Card Services.
Number of proactive employment status checks of high-risk cases
The safety of children in regulated service environments is strengthened by preventing high-risk individuals from accessing children in these settings.
The employment status of all high-risk cases is assessed and we proactively engage with identified organisations to confirm appropriate action has been taken to exclude the high-risk individuals from regulated employment.
August 2020
284
Year to date
284
Education and resources
Blue card system education helps individuals and organisations foster safer service environments by:
- increasing knowledge of blue card system requirements and how they apply to their service environment
- building the capacity of individuals and organisations to meet their legislative obligations, including risk management requirements
- increasing understanding of who needs a blue card and how to apply.
August 2020
4
Engagements reaching
77
participants
Year to date
11
Engagements reaching
118
participants
Blue card community information and education engagement activities
Safeguards for children are strengthened by individuals and organisations working to identify and minimise risks of harm that may arise within their service environment and by complying with their blue card system obligations. This measure shows the number of targeted community engagement activities undertaken across Queensland.
August 2020
16,520
Year to date
31,350
Enquiries about the blue card system: over the phone
How many phone calls we received for the month.
We help the community understand the blue card system by answering enquiries and providing advice over the phone.
August 2020
3,665
Year to date
7,353
Enquiries about the blue card system: by email
How many email enquiries we received for the month.
We educate the community about blue card system obligations and requirements by responding to email enquiries.