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Rights and obligations under the blue card system

Applicants, card holders, organisations and business operators have rights and obligations under the blue card system.

Your rights

We are committed to ensuring the blue card application process is fair and ‘natural justice’ is followed.

This means that before we start to assess concerning information from the blue card check we will:

  • give you a copy of all the information we have received
  • give you a chance to tell your side of the story (by making a submission)
  • make sure you understand the process and how the information will be assessed
  • consider all information you provide before making a final decision.

If you are refused a blue card, in some cases you are able to apply to the Queensland Civil and Administrative Tribunal to have our decision reviewed. Find out more about appealing a decision.

You also have the right to:

  • withdraw your application while it is being processed
  • use your valid blue card for other child-related work
  • cancel your blue card.

Your obligations

There are obligations applicants, card holders, organisations and business operators need to comply with.

If you don’t comply with these obligations, you could be fined.

Changes to personal and employment information

You must let us know:

Changes to police information

You must let us and your employer know if:

Suspension of blue card or exemption card

If your blue card or exemption card is suspended you must not:

  • apply for, start, or continue child-related work

or

  • start or continue a child-related business.

You must return your card to us within 7 days.

Once the court finalises your charge, we will re-assess your eligibility to hold a blue card.

We will tell you and your employer, volunteer organisation or education provider whether your card is continued or cancelled.

Cancellation of blue card or exemption card

If your blue card or exemption card is cancelled you must not:

  • apply for, start, or continue child-related work

or

  • start or continue a child-related business.

You must return your card to us immediately.