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Rights and obligations under the blue card system

Applicants, card holders, organisations and business operators have rights and obligations under the blue card system.

Your rights

We are committed to ensuring the blue card application process is fair and ‘natural justice’ is followed.

This means that before we start to assess concerning information from the blue card check we will:

  • give you a copy of all the information we have received
  • give you a chance to tell your side of the story (by making a submission)
  • make sure you understand the process and how the information will be assessed
  • consider all information you provide before making a final decision.

You also have the right to:

  • withdraw your application while it is being processed
  • use your valid blue card for other child-related work
  • cancel your blue card.

If you are refused a blue card, you may be able to apply to the Queensland Civil and Administrative Tribunal to have our decision reviewed. Find out more about appealing a decision.

Your obligations

As an applicant, card holder, organisation or business operator, you have obligations. If you don't comply with these oblications, you could be fine

Duration 07:41:00

Changes to personal and employment information

As an applicant, you must let us know within 7 days if:

As a card holder, you must let us know:

As an organisation or business operator, you must let us know:

Changes to police information

As an applicant or card holder, you must immediately let us know if your police information changes.

As an organisation or business operator, it is an offence to employ or continue to employ a 'restricted person' in 'restricted employment' if you know (or should reasonably know) that they are a restricted person. The maximum penalty is $26,690 (200 penalty units) or 2 years in prison.

Suspension of blue card or exemption card

As an applicant or card holder with a suspended blue card or exemption card, you must:

  • not apply for, start or continue child-related work
  • not start or continue a child-related business
  • return your card to us immediately unless already surrendered to QPS.

Once the court finalises your charge, we will re-assess your eligibility to hold a blue card.

We will tell you and your employer, volunteer organisation or education provider whether your card is continued or cancelled.

Whilst your card is suspended, you are considered a restricted person.

As an organisation or business operator, you must not employ or continue to employ a person with a suspended blue card or exemption card within regulated employment (paid or volunteer).

If you have linked the person to your organisation, we will tell you if their card is continued or cancelled.

Cancellation of blue card or exemption card

As an applicant or card holder with a cancelled blue card or exemption card, you must:

  • not apply for, start or continue child-related work
  • not start or continue a child-related business
  • return your card to us immediately.

If you have been issued with a negative notice, you are considered a restricted person.

As an organisation or business operator, you must not employ or continue to employ a person with a cancelled blue card or exemption card within regulated employment (paid or volunteer).

If you have linked the person to your organisation, we will tell you if their card is cancelled.