Scheduled maintenance and closure
Our office will be closed, and the online applicant portal and Organisation portal will be unavailable for scheduled maintenance between 2pm and 8pm on Wednesday, 1 April 2026. Services will resume after this time. Thank you for your patience.
Public holiday closure
Our office will be closed from 4.30pm, Thursday, 2 April 2026 for the Easter public holidays. We will reopen 8.30am, Tuesday 7 April 2026. During this period, you can access general information via our website. Blue Card Services wishes you a happy and safe Easter holidays.
Contact Blue Card Services
Resources for everyone
We have created resources to support your understanding of the blue card system and how to access our services.
Resources for Aboriginal and Torres Strait Islander peoples
These resources provide support to guide Queenslanders from Aboriginal and Torres Strait Islander communities through the blue card application process.
Resources in your language
Discover resources in your language to help you understand how to use the online applicant portal.
Translation and interpreting support
If English is not your first language and you need help understanding information on this website, please call Language Loop on 1800 512 451 and ask for an interpreter.
If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service.
You can also access information about translation services in your language.
Online applicant portal
You can log in to the Blue Card Services online applicant portal to update personal details and make other changes to your blue card.
You will need to register for an online account before you can use the portal.
Contact us
Call us on 1800 113 611 or (07) 3211 6999 or send us an email.