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Disaster recovery information in your language

We have developed a series of fact sheets that provide translated information about the top 5 most commonly experienced natural disasters in Queensland, and how you can better prepare for them:

There are also fact sheets providing information about the different types of financial assistance grants that may be available to you should a disaster occur:

The fact sheets are available in the following languages: Arabic, Cantonese, Chinese - Mandarin, Greek, Hindi, Hmong - Southern China, Japanese, Korean, Punjabi, Samoan - Pacific Islander, Spanish, Tagalog, Tok Pisin, Tongan, Vietnamese. They are also available in easy English for members of the community who require that option.

We have also developed fact sheets for Aboriginal and Torres Strait Islander communities that include translations in Creole and Wik. The fact sheets feature a design by Aboriginal artist Leigh Harris of Ingeous Studios depicting how Queenslanders traverse the impacts of natural disasters on our communities.

If you cannot find information in your language, please phone 13 QGOV (13 74 68) to access interpreting and translating services.

Auslan video

Watch this video about the community recovery grants portal, featuring Auslan interpretation and symbolic representations, to find out more about the various forms of financial assistance available following a disaster


For assistance with a life threatening situation phone 000 (triple zero) immediately.

For assistance with non-life threatening situations - such as help with a damaged roof, rising flood water, or storm damage - phone the SES on 132 500.

Find financial assistance and support information for:

For information and support phone the Community Recovery Hotline on 1800 173 349.

Stay up-to-date on Facebook at @qldcommunities or Twitter @RecoveryQld.

Translating and interpreting services

Please phone 13 QGOV (13 74 68) to find out more about interpreting and translating services when dealing with a Queensland Government agency or service.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
14 December 2017
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