Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
North Queensland monsoon trough, ex-Tropical Cyclone Koji and severe weather from December 2025
During December and January adverse weather events have impacted communities in North Queensland.
Personal hardship assistance is available for eligible flood affected residents in defined locations.
How to access support
If you're experiencing emotional stress and need support, contact:
- Lifeline's crisis hotline on 13 11 14
- Beyond Blue on 1300 22 4636
- the Community Recovery Hotline on 1800 173 349
- 13 YARN if you are an Aboriginal or Torres Strait Islander person.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
Emergency calls: 000 (Triple Zero)
TTY emergency calls: 106
SES (State Emergency Service): 132 500
13 HEALTH: 13 43 25 84
Emergency housing: 13 QGOV (13 74 68)
Community Recovery
Hotline: 1800 173 349
See latest warnings and alerts
Get help in your language
- Read about disasters and grants
- Call 1800 512 451 and ask for an interpreter.
