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Disasters and emergencies

Novel coronavirus (COVID-19)

Find out what assistance is available for people affected by COVID-19.

Queensland disasters

  • Novel coronavirus (COVID-19)
  • South east Queensland severe hail storms – 31 October 2020
  • Eastern Queensland bushfires – 8 November to 19 December 2019
  • Southern Queensland bushfires – 6 to 12 September 2019
  • More...

Financial assistance

  • Emergency hardship assistance
  • Essential services hardship assistance grant
  • Essential household contents grant
  • Structural assistance grant
  • More...

Recovery after a disaster

  • Financial assistance
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  • Self Recovery App
  • How can I help?
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Disaster recovery information in your language

  • Translated fact sheets about natural disasters
  • Translated fact sheets about financial assistance grants

Supporting people with vulnerabilities in disasters

Access our framework and toolkit for organisations to help reduce the impact of disasters on people with vulnerabilities.

Disaster and emergency response

  • Preparing for disasters
  • Weather warnings and emergency alerts
  • Types of disasters
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Contacts

For assistance with a life threatening situation phone 000 (triple zero) immediately.

For assistance with non-life threatening situations—such as help with a damaged roof, rising flood water, or storm damage—phone the SES on 132 500.

For information and support phone the Community Recovery Hotline on 1800 173 349.

Stay up-to-date on Facebook at @Thrivingcommunitiesqld.

Disasters and alerts

Latest information about disaster and emergency alerts ( https://www.qld.gov.au/alerts ) across Queensland.

Translating and interpreting services

Please phone 13 QGOV (13 74 68) to find out more about interpreting and translating services when dealing with a Queensland Government agency or service.

Heatwaves

A heatwave is a long period of very hot weather with temperatures usually ranging from 37°C to 42°C.

Find out how to prepare for a heatwave.

Community support

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Contact us

For general enquiries, feedback, complaints and compliments:

  • 13 QGOV (13 74 6813 74 68)
  • For COVID-19 related enquiries:
  • 134 COVID (13 42 6813 42 68)
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