Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Queensland Southern Coast Severe Storms November 2025
Storms and ongoing power outages have affected communities in Southern Coast Queensland during November.
Personal hardship assistance is now available for affected residents in defined locations.
How to access support
If you're experiencing emotional stress and need support, contact:
- Lifeline's crisis hotline on 13 11 14
- Beyond Blue on 1300 22 4636
- the Community Recovery Hotline on 1800 173 349
- 13 YARN if you are an Aboriginal or Torres Strait Islander person.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- SES (State Emergency Service): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349
See warnings and alerts
Financial help for disasters
Queensland Southern Coast Severe Storms November 2025
Storms and ongoing power outages during November have affected communities in Queensland's Southern Coast. Financial assistance is available for affected residents.
Western Qld Rainfall and Flooding March 2025
Find details of financial assistance and support services available for communities impacted by Western Qld rainfall and flooding during March 2025.
Tropical Cyclone Alfred March 2025
Financial grants for eligible areas and support services are available for people affected by Tropical Cyclone Alfred in March 2025.
North and Far North Tropical Low from January 2025
Financial assistance and support are available for Queensland communities impacted by the tropical low in North and Far North Queensland from late January.
Tropical Cyclone Kirrily, associated rainfall and flooding commencing January 2024
Financial grants and support services are available for people affected by Tropical Cyclone Kirrily.
Tropical Cyclone Jasper December 2023
Information about financial grants and support services available for people affected by Tropical Cyclone Jasper in December 2023.