Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Tropical Cyclone Narelle March 2026
Adverse weather events have impacted communities across north and north west Queensland.
Personal hardship assistance is available for eligible residents in affected Local Government Areas.
Tropical Low 29U and related flooding March 2026
Adverse weather events have impacted communities across Queensland.
Personal hardship assistance is available for eligible flood affected residents in defined locations.
North Queensland monsoon trough, ex-Tropical Cyclone Koji and severe weather from December 2025
During December and January adverse weather events have impacted communities in North Queensland.
Personal hardship assistance is available for eligible flood affected residents in defined locations.
How to access support
If you're experiencing emotional stress and need support, contact:
- Lifeline's crisis hotline on 13 11 14
- Beyond Blue on 1300 22 4636
- the Community Recovery Hotline on 1800 173 349
- 13 YARN if you are an Aboriginal or Torres Strait Islander person.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- SES (State Emergency Service): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349