Structural assistance grant
We are processing applications as quickly as possible and thank you for your patience.
Some of our grants require additional information before they can be processed. If we need more information to process your application, we'll call you. This call will come from a private number.
If you are in urgent need of support, please contact the Community Recovery Hotline on 1800 173 349.
There has been an increase to the maximum amount of assistance available under this grant. If you have already applied for this grant, we will contact you if we need more information.
The new maximum amount will be available to all eligible applications received for these disaster events:
- South East Queensland Rainfall and Flooding, 22 February – 7 March 2022
- Ex-Tropical Cyclone Seth, 29 December 2021 – 10 January 2022
- Central, Southern and Western Queensland Rainfall and Flooding, 10 November – 3 December 2021
You may be eligible to apply for assistance for more than one of these events if:
- you received a grant under one of the eligible disasters listed above and repair works were completed, and
- your home was then damaged by another of the eligible disasters and now needs further work to make it safe, secure and habitable.
You cannot claim for damage that occurred in one disaster under another or multiple disaster events.
The Structural Assistance Grant (SAG) helps people who are uninsured, or unable to claim insurance, and who meet an income test, by providing a contribution towards repairs to their home to make it safe, secure and habitable following damage by a disaster.
On this page
- What the SAG is
- Who can apply
- How to apply
- How it's paid
- Support with repairs
- Other assistance
- More information
What the SAG is
Uninsured, low income, owner-occupiers may receive up to a maximum of $50,000 to help repair your home to make it safe, secure and habitable.
Who can apply
You must meet all these requirements:
- the residential dwelling that you’re applying for a grant for must be within an eligible area affected by the disaster event.
- you were living in the residential dwelling (which includes a caravan or boat) as your principal place of residence (main home) when the disaster happened.
- your home sustained structural damage as a result of the disaster.
- you must own or have a mortgage on the residential dwelling. If multiple dwellings are on the same property and are not separately metered, we can assess them as separate households if you can demonstrate you live independently of each other.
- you must not hold an insurance policy that covers you for expenses or losses sustained during the disaster.
- if you hold an insurance policy:
- you do not have coverage for a particular event (e.g. storm/flood) and/or
- you must have evidence that the insurance claim has been declined.
- you must qualify under the income test outlined below.
We will send specialist assessors to your home to confirm it was damaged, destroyed or is unfit to live in as a direct result of the disaster and to assess the scope of works needed to return it to a safe, secure and habitable status.
Income test (how much you earn)
Your gross (before tax) weekly income must be less than:
- individual: $988 ($51,398 per year)
- couple: $1,367 ($71,061 per year)
- sole parent, one child: $1,368 ($71,110 per year)
- couple, one child: $1,694 ($88,111 per year).
For each additional child, add $327 per week.
For each dependent adult, add $378 per week.
The income of any other adult in the household is not included. Where a property is jointly owned by 2 or more unrelated people, the income test is applied to all owners.
What isn’t covered
You can’t apply to repair:
- investment properties, such as holiday houses or rental properties.
- structures that are not legally approved residential dwellings.
- assets such as caravans, sheds and boats that are not your primary place of residence.
- damage that existed before the event
- property maintenance work.
How to apply
You can apply for this grant either:
- online through the Community Recovery Portal
- over the phone by calling the Community Recovery Hotline on 1800 173 349
- or by visiting a Community Recovery Hub or Support Services location.
What you need to apply
You need to have:
- date and details of the damage
- proof that you own or have a mortgage on your home
- a statutory declaration advising that you do not hold an insurance policy; or
- evidence from your insurance company confirming you do not have coverage for the particular event (e.g. storm/flood); or
- evidence that your insurance claim was declined
- evidence that you meet the income test (e.g. payslips, Centrelink benefit statement or Australian Taxation Office notice of assessment).
To complete your application, you will also need to provide evidence of your identity and place of residence. This can be:
- Driver licence or other photo identification
- Medicare card showing members of your family that you are applying for.
If you don’t have this information, you will need to provide other evidence that shows your name, date of birth and address.
For help with your application, call the Community Recovery Hotline on 1800 173 349 or visit a Community Recovery Hub or Support Services location.
How to replace lost or destroyed documents.
What happens next
When your application is complete, we’ll call you to arrange a visit to your home (virtual and/or face-to-face) by a member of the Community Recovery team to assess the damage.
We’ll inspect your property to identify what is needed to make your home safe, secure and habitable. If you have also applied for an Essential Services Safety and Reconnection Scheme grant, we’ll also do safety checks for reconnection of electricity, gas, water, hot water, sewerage services and septic systems.
We’ll then prepare a scope of works, including the estimated cost of repairs. The grant amount will not be more than the property’s pre-disaster value. Once the scope of works is approved, we’ll give you a copy and you may be asked to sign a statutory declaration before any funds are paid.
Once you receive the grant payment, you have 12 months to complete the repairs.
How it’s paid
The grant can be paid to you or directly to the tradesperson completing the repairs.
The grant can be paid by either:
- electronic Funds Transfer (EFT) to the bank account you listed in your application. The timing depends on when your bank processes the payment.
- cheque mailed to the address in your application.
Support with repairs
We’ll contact you regularly to see how your home repairs are progressing and if you need any more support.
If you need help to get quotes or contract repairers, call the Community Recovery Hotline on 1800 173 349.
View a register of approved tradespeople.
You may be able to apply for other grants if your repair bills cost more than the amount of this grant.
If you can’t source the full amount of funds required to repair your home, you may be able to access financial counselling to help with budgeting and prioritising expenditure.
- Returning to affected buildings
- Emergency accommodation
- Help with renting
- The mortgage relief loan
- Find support to help manage stress after a disaster