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Office of Fair Trading

Festive season shopping

Festive season shopping

Know when you can get a refund, repair or replacement.

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Cost of living

Looking for cost of living tips?

Be a savvy consumer with our tips on shopping, consumer rights, buying online and budgeting.

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Scams Awareness Week

Scams Awareness Week
27 November–1 December 2023
We’re encouraging consumers to stop, think and protect. Learn to recognise and avoid scams.

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Dark patterns

Dark patterns

Learn about the tactics some websites or apps use to nudge, manipulate or trick you into spending more money than you’d planned or handing over personal data.

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Don’t miss out on all the latest updates. Security Buzz, Smart Business Bulletin, or Safety Zone, there is something for everyone.

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consumer rights

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services

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search check

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Additional Information

Latest news

latest news

  • Queenslanders asked to stop and think this Scams Awareness Week
  • Don’t get caught out in the frenzy of sales season
  • Bodies corporate, unit owners and land buyers better supported under new reforms *
  • Queensland’s savvy student shoppers win a share of $15,000 *
  • Daniel Klaus found guilty again and he and his company ordered to pay more than $290,000

Read more OFT media statements.

Buy Smart Competition

Buy Smart Competition

Check this year’s Buy Smart Competition winners.

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Cultural acknowledgement

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.

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