Tips for starting and running your business
Sell your products and services online
The same good business rules are important online as well as over the counter. Find out some tips for good online sales practices.
Checking your customers' bags
If you’re a retailer, you may include bag checks as a condition of entry. Find out the rules about displaying your conditions and doing the checks.
Unfair contract terms
Certain terms of a consumer contract may be deemed unfair. Find out more about unfair contract terms.
Dealing with complaints against your business
It is important that in your business you acknowledge and resolve complaints. Find out how to create a good complaint handling policy.
Working with other businesses
You might have a network of suppliers or other businesses that you rely on to make your business work. Learn how to protect yourself.
Dealing with debtors
Protect your business from bad debts and read about debt collection.
Protect your business against scams
Scams and fraud can affect everyone. Learn how to protect your business.