The same good business rules are important online as well as over the counter. Find out some tips for good online sales practices.
If you’re a retailer, you may include bag checks as a condition of entry. Find out the rules about displaying your conditions and doing the checks.
Certain terms of a consumer contract may be deemed unfair. Find out more about unfair contract terms.
It is important that in your business you acknowledge and resolve complaints. Find out how to create a good complaint handling policy.
You might have a network of suppliers or other businesses that you rely on to make your business work. Learn how to protect yourself.
Protect your business from bad debts and read about debt collection.
Scams and fraud can affect everyone. Learn how to protect your business.
Please use our complaints and compliments form.
© The State of Queensland 1995–2018