Contact us if you can’t find what you need on our website. Find our details to email us, call our contact centre or visit one of our counters.
Follow up on a complaint or investigation about you or lodged by you. Find out about general complaints, product safety and financial investigations.
We can take enquiries about your licence or registration certificate. Find out about the various ways to contact us with these enquiries.
It usually takes 6 weeks to process a licence or registration application. Find out about this process and what to do if you haven’t received a reply.
Representatives of media outlets may contact our media team for official comment from the Office of Fair Trading. Find our details and what we can do.
We can send you resources that clarify your rights either as a consumer or business and industry.
We use digital platforms for our alerts and other information. Find out how to connect with us on social media.
We are always looking for ways to improve our service. Find out how to send your feedback, complaints and other suggestions to us.
We can visit your school or organisation and talk to your students or staff about a variety of fair trading topics.
Please use our complaints and compliments form.
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