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Contacting Fair Trading

  • General enquiries

    Contact us if you can’t find what you need on our website. Find our details to email us, call our contact centre or visit one of our counters.

  • Complaints and investigations

    Follow up on a complaint or investigation about you or lodged by you. Find out about general complaints, product safety and financial investigations.

  • Licensing and registration

    We can take enquiries about your licence or registration certificate. Find out about the various ways to contact us with these enquiries.

  • Check your application's progress

    It usually takes 6 weeks to process a licence or registration application. Find out about this process and what to do if you haven’t received a reply.

  • Fair Trading media enquiries

    Representatives of media outlets may contact our media team for official comment from the Office of Fair Trading. Find our details and what we can do.

  • Order a resource

    We can send you resources that clarify your rights either as a consumer or business and industry.

  • Social media

    We use digital platforms for our alerts and other information. Find out how to connect with us on social media.

  • Complain about our Office of Fair Trading

    We are always looking for ways to improve our service. Find out how to send your feedback, complaints and other suggestions to us.

  • Request a presentation

    We can visit your school or organisation and talk to your students or staff about a variety of fair trading topics.

Contact us

Click on the topic you want to contact us about for the best telephone number, email address or contact centre.

Last updated
3 January 2018
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