You can not mislead or deceive your customers. Find out what you can and can’t do when describing or advertising your products.
You can not make false or misleading claims. Find out what you must tell your customers, and what other types of conduct could be misleading.
You can not make false and misleading claims about Indigenous souvenirs and artwork. To ensure representations made on Indigenous souvenirs and artwork are correct follow the best practice guidelines.
Find out what sorts of sales practices class as unconscionable conduct. You must never deal or engage in these kinds of practices.
Find out about country of origin claims. Learn about what these standards are, and what they each mean.
Referral selling and pyramid selling are illegal. Learn about them and find out how to avoid these practices.
Please use our complaints and compliments form.
© The State of Queensland 1995–2018