Fair trading and consumer protection

Find out about buying, returning and complaining about products and services, and reporting scams.

Find out the requirements and laws for industries and businesses licensed and regulated by the Office of Fair Trading.

Learn about setting up and running associations and non-profits in Queensland, including incorporated associations, charities and fundraising.

Access public registers to search for industry licences, registered charities and incorporated associations and agreements between OFT and traders (known as enforceable undertakings).

Find out about the Office of Fair Trading. You can also contact us, access our publications and keep up to date with news and reforms.

Find out how the Office of Fair Trading enforces marketplace laws in Queensland and learn about our compliance and enforcement program.

There are rules you must follow and also to protect you. Find out about what the rules are, how to follow them and protect your business.

Find out about the rules you must follow when selling products and services, which can also protect your business.