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Consumer rights, complaints and scams

Before lodging a formal complaint, watch our video for tips on:

Is your feedback about:
- this website
- a government service, department or staff member?
(If you chose ‘website’ above)
Page feedback
1. How satisfied are you with your experience today? *
  - Very
    dissatisfied
    (1)
  - Dissatisfied
    (2)
  - Neither
    satisfied or
    dissatisfied
    (3)
  - Satisfied
    (4)
  - Very
    satisfied
    (5)
2. Comments *
3. Please leave this blank (this helps us identify automatic spam)
4. Please leave this blank (this helps us identify automatic spam)
(If you chose ‘service’ above)
Feedback on government services, departments and staff
Please use our complaints and compliments form.