Buying products and services
Guarantees, warranties and refunds
Understanding sales practices
What you need to know before signing up to a training course or vocational education.
Vanity and predatory publishing
Vanity publishing is where authors pay to have their work or biographical information published. Learn how to avoid unscrupulous vanity publishers.
Using sharing economy platforms
If you buy or hire goods and services through a sharing economy platform, you are protected by consumer law. Find out about your consumer guarantees.
Your rights when buying tickets to events, and advice on ticket resale.