Recovery after a disaster
The Self Recovery App provides access to vital information about disasters and emergencies in Queensland.
Donate time, goods and services, or make a financial contribution to assist recovery following a disaster or emergency event.
Information about volunteering for disaster recovery, including volunteering with the SES, Rural Fire Service and Australian Volunteer Coast Guard.
Information about making an insurance claim following a natural disaster.
Find out how to replace important documents that were lost or destroyed during a disaster.
For assistance with a life threatening situation phone 000 (triple zero) immediately.
For assistance with non-life threatening situations - such as help with a damaged roof, rising flood water, or storm damage - phone the SES on 132 500.
Find financial assistance and support information for:
- Cyclone Debbie - North Queensland
- Severe weather post-Cyclone Debbie - South-East Queensland
- Flooding post-Cyclone Debbie - Rockhampton
For information and support phone the Community Recovery Hotline on 1800 173 349.
Information in your language
Read our translated fact sheets about community recovery support and financial assistance to find out more in your language.
Community wellbeing services
In the event of a disaster, we work with a wide range of organisations to minimise the impact and ensure the recovery of affected communities.
During and after a disaster you may need practical assistance or community support to assist you and your family.
Our Regional Community Support Services brochures provide information and contact details for key community services available in your area.