Community Recovery Lifeline Hotline – 1800 116 671

The Community Recovery Lifeline Hotline is available to provide support to individuals, families and farmers experiencing emotional stress.

Call 1800 116 671 (8am to 8pm) to speak with a dedicated disaster counsellor or to access the Farmer to Farmer support line.

North Queensland monsoon trough, ex-Tropical Cyclone Koji and severe weather from December 2025

Personal hardship financial assistance is available for Queensland communities impacted by the North Queensland monsoon trough, ex-Tropical Cyclone Koji and severe weather from December 2025 in defined Local Government Areas.

If you have been affected by this event, you can:

Eligible areas

Financial assistance is available for people who are impacted by this event in these eligible areas:

All areas.

Note: Closure dates for the following grants in this LGA:

  • Emergency Hardship Assistance (EHA) – closes 27 April 2026
  • Essential Services Hardship Assistance (ESHA) – closes 27 April 2026.

Defined localities:

  • Flying Fish Point
  • targeted addresses in:
    • Mourilyan.

Note: The following grants in this LGA closed 02 March 2026:

  • Emergency Hardship Assistance (EHA)
  • Essential Services Hardship Assistance (ESHA).

Defined localities:

  • Homestead Township area
  • Llanarth
  • Campaspe.

Note: The following grants in this LGA closed 31 March 2026:

  • Emergency Hardship Assistance (EHA)
  • Essential Services Hardship Assistance (ESHA)

All areas.

Note: The following grants in this LGA closed 27 March 2026:

  • Emergency Hardship Assistance (EHA)
  • Essential Services Hardship Assistance (ESHA).

All areas.

Note: Closure dates for the following grants in this LGA:

  • Emergency Hardship Assistance (EHA) – closes 27 April 2026
  • Essential Services Hardship Assistance (ESHA) – closes 27 April 2026.

Defined localities:

  • Clermont.

Note: The following grants in this LGA closed 09 March 2026:

  • Emergency Hardship Assistance (EHA)
  • Essential Services Hardship Assistance (ESHA).

Defined localities:

  • Finch Hatton
  • Gargett
  • Netherdale
  • Pinnacle.

Note: The following grants in this LGA closed 10 March 2026:

  • Emergency Hardship Assistance (EHA)
  • Essential Services Hardship Assistance (ESHA).

All areas.

Note: Closure dates for the following grants in this LGA:

  • Emergency Hardship Assistance (EHA) – closes 07 April 2026
  • Essential Services Hardship Assistance (ESHA) – closes 07 April 2026.

All areas.

Note: Closure dates for the following grants in this LGA:

  • Emergency Hardship Assistance (EHA) – closes 07 April 2026
  • Essential Services Hardship Assistance (ESHA) – closed 27 March 2026.

All areas.

Note: The following grants in this LGA closed 27 March 2026:

  • Emergency Hardship Assistance (EHA)
  • Essential Services Hardship Assistance (ESHA).

Check your eligibility

You need to be aged 18 years or older to complete an online application and have:

If you are under the age of 18, please contact the Community Recovery Hotline on 1800 173 349 to obtain advice on how to lodge an application.

Complete this form to find out what financial assistance you may be eligible for.

Note: For residents in Carpentaria Shire, Flinders Shire, McKinlay Shire and Richmond Shire who were impacted on or after 5 March 2026, check your eligibility here.

Start typing and select the address from the list. If your address does not appear, select Enter address manually, and complete each field for your address.

    • Type in impacted address
    • Type in the impacted date
    • Do you own or rent this property? *
      Please select one

    Unfortunately you are not eligible for any of the Queensland Government grants available for this event.

    The Australian Government may also be offering disaster recovery payments.

    To find information about other supports visit the Disaster Assist website.

    Available grants

    The following grants have been activated for this event. To find out which of these grants you may be eligible for, complete the form above.

    Note: Application closure dates for the Emergency Hardship Assistance (EHA) and Emergency Services Hardship Assistance (ESHA) grants are published under each Local Government Area (LGA).

    Note: The closure date for this grant varies. Details are published under each Local Government Area (LGA).

    The Emergency Hardship Assistance grant is for help with essential needs, food, medication, clothing and temporary accommodation. This grant may be available if you:

    • live in or are stranded in the affected area
    • have experienced personal hardship and can’t meet your immediate essential needs.

    Grant amount:

    • $180 for individuals
    • up to $900 for families of 5 or more.

    More information about the Emergency Hardship Assistance grant.

    Note: The closure date for this grant varies. Details are published under each Local Government Area (LGA).

    The Essential Services Hardship Assistance grant is for help with essential services such as, power, gas, water, and sewage. This grant may be available if:

    • you live in the affected area
    • you have lost 1 or more essential services for more than 5 days and are experiencing personal hardship as a result
    • your utility service provider/s confirm that you lost these essential services.

    Grant amount:

    • $150 for individuals
    • up to $750 for families of 5 or more.

    More information about the Essential Services Hardship Assistance grant.

    The Essential Household Contents Grant is to replace essential lost household contents, such as bed linen and white goods. This grant may be available if you:

    • live in the affected area
    • own the items that have been lost
    • own or rent the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage. We will need photographic evidence if items must be disposed of.

    Grant amount:

    • $1,765 for individuals
    • up to $5,300 for couples or families.

    More information about the Essential Household Contents Grant.

    The Essential Services Safety and Reconnection Scheme (ESSRS) is to help with safety inspections and repairs to reconnect essential services, e.g. gas, water, electricity and sewage. A grant payment may be available if you:

    • live in the affected area
    • have had your essential services disconnected
    • own and live in the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    • Inspection costs—$200 for safety inspection for water, electricity, gas and sewage.
    • $4,200 for repairs or replacement of these services.

    More information about the Essential Services Safety and Reconnection Scheme.

    The Structural Assistance Grant is to help with structural repairs or contribution towards replacement of dwelling. This grant may be available if:

    • you live in the affected area
    • you own and live in the affected residence
    • your home has become structurally unsafe to live in
    • you are uninsured or unable to claim insurance
    • you meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    Uninsured, low income, owner-occupiers may receive up to a maximum of $80,000 to help repair your home to make it safe, secure and habitable.

    More information about the Structural Assistance Grant.

    The Australian Government may also be offering support. For more information about the disaster recovery payments visit the Services Australia website.

    To find information about other supports visit the Disaster Assist website.

    Support services

    Support Services provide access to a range of recovery information and services including:

    • financial support (e.g. personal hardship assistance, financial counselling)
    • practical support services (e.g. access to advocacy, translation services)
    • assistance with current applications including validating identification documents
    • information and referral (e.g. welfare referrals, other local services)
    • disaster-specific advice (e.g. safe clean up, managing health concerns, how to cope)
    • emotional support (e.g. personal support, counselling and mental health services)
    • resources to assist vulnerable individuals and groups (e.g. young children and adolescents, domestic and family violence).

    Isaac Regional Local Government Area

    Clermont Bowls Club
    Address: 20 Lime Street, Clermont

    Operating hours:

    • 9am to 3pm, Monday to Friday.

    Community Recovery hubs

    Community Recovery hubs have now closed for this event. For assistance, please call the Community Recovery Hotline on 1800 173 349.