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Current disasters

The Queensland Government is aware of the recent weather event on 19 June 2016 in the south east corner of Queensland. Should you require assistance and support call the Community Recovery Hotline on 1800 173 349. There is currently no financial assistance available through the Personal Hardship Assistance Scheme.

Services during a disaster

The Department of Communities, Child Safety and Disability Services works closely with a range of government and non-government providers to provide a range of services during a disaster which may include:

  • information on self-recovery
  • referral to support agencies
  • direct personal support and referral to counselling
  • referral to financial counselling
  • referral to mental health
  • referral to agencies providing material assistance
  • financial assistance and emergency relief funding
  • referral to accommodation and housing services
  • referral to other agencies to assist resilience building
  • long term support is provided to assist with individual and community resilience through community development strategies and activities.

Disaster relief activations are based on the area of impact. This is triggered when local capacity to provide immediate support and assistance is or will be exhausted.

Contact information

Call the Community Recovery Hotline on 1800 173 349.

Contacts

For assistance with a life threatening situation call 000 immediately.

For assistance call the Community Recovery Hotline on 1800 173 349.

For assistance with non-life threatening situations such as help with a damaged roof, rising flood water, or storm damage call the SES on 132 500.

Follow our @RecoveryQld Twitter account for information on being prepared for a storm and cyclone season, and community recovery updates when a disaster or emergency strikes.

Regional community support services

During and after a disaster you may need practical assistance or community support to assist you and your family. Our regional community support services brochures provide information and contact details for key community services available in your area.

Self Recovery App

Access to vital information about Queensland disasters and emergencies is available through the Self Recovery App.

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
20 June 2016

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