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In short
You can use this service to pay a fine. You can pay the fine in full online or set up a payment plan for fines of $200 or more.
See How to pay a fine for the full process and other ways to pay.
Delivered by Service Queensland
What you should know
You have 28 days from the issue date on your infringement notice to either:
- pay the fine in full
- set up a payment plan (for fines of $200 or more)
- transfer the fine
- dispute the fine.
By paying the fine in full or setting up a payment plan, you are deemed to have accepted liability for the offence.
If you have already set up a payment plan, your payment instalments are managed by the State Penalties Enforcement Registry (SPER). See Pay a SPER debt by payment plan.
If your fine is overdue, it is referred to SPER for debt collection. See Pay a SPER debt.
Camera fines
If you want to see a photo for a camera fine before you pay:
- Log in to My account.
- Select the fine under Current infringements.
- Select View offence images under Actions.
If the fine was issued to an organisation:
- Log in to My account as yourself.
- Select Infringement not listed here?
- Select Ask a question.
- Search for the fine and view the offence images.
Handwritten fines
Handwritten fines cannot be paid online straight away—you need to wait until details of the fine have been recorded in our system. This may take up to 21 days from the issue date.
You can log in to My account to check if the fine has been recorded on our system.
If it takes longer than 21 days for your fine to be recorded, you may need to pay the fine in person or by post.
Handwritten fines issued to organisations cannot be paid online. You must pay another way.
Who can use this service
You can pay a fine if:
- it was issued less than 28 days ago.
Do not use this service if:
- the fine was issued more than 28 days ago
Instead, to pay an overdue fine that has been referred to SPER, see Pay a SPER debt. - you need to transfer or dispute the fine
Instead, you can transfer a fine to someone else or find out how to dispute a fine in court. - you need to pay a parking fine or a fine issued by a local council, court or another authority
Instead, follow the instructions on the fine to pay.
How to pay a fine
Choose how to pay a fine and follow the steps.
Step 1: Gather your information
Refer to the infringement notice. If the notice has a payment reference number, you can use this to pay online.
If the fine does not have a payment reference number, you’ll need both:
- your Queensland customer reference number (CRN)
- the infringement notice number.
Step 2: Enter details from the fine
Enter the details required for the type of fine you're paying.
Step 3: Confirm infringement details and payment amount
Confirm the infringement details are correct.
If the fine is $200 or more, select if you'd like to pay in full or set up a payment plan.
Step 4: Pay the fine
Pay using an accepted payment method. See paying for transport services.
Step 5: Get confirmation of your payment
We'll confirm successful payment immediately on screen. If you provided an email address, we’ll also send a payment receipt by email.
Step 1: Gather your information
You'll need your Queensland driver licence number or customer reference number (CRN) to verify your identity.
See Where to find your customer reference number.
My account allows you to view infringements in your name and pay your fine, even if you have lost it.
Step 2: Log in to My account
Log in with your Transport and Main Roads (TMR) customer details or your Queensland Digital Identity (QDI).
Step 3: Select a fine to pay
- On My infringements, select the fine under Current infringements.
- Select Pay in full or you can choose to Set up a payment plan if the fine is $200 or more.
- Confirm the infringement details are correct.
Step 3: Pay the fine
Pay using an accepted payment method. See paying for transport services.Step 4: Get confirmation of your payment
We'll confirm successful payment immediately on screen. If you have an email address recorded, we’ll also send a payment receipt by email.
Step 1: Gather your information
Refer to the infringement notice. You need the amount, Biller Code, and 14-digit BPAY payment reference number.
The amount you need to pay depends on the whether you are paying the fine in full or paying your first instalment (a minimum of $60), for fines of $200 or more.
You cannot use BPAY to pay a fine from a credit card.
Step 2: Pay the fine
Access your bank account and follow your bank's instructions to make the BPAY payment.
Complete your payment before 11pm (Queensland time) on the due date, as some banking systems use different time zones.
If your payment is accepted
Once we receive the payment, your infringement status will be updated. We recommend you carry proof of payment. We will not send you a receipt for your payment.
If your payment is received after the due date, it may be rejected if your debt has been transferred to SPER. See Pay a SPER debt.
If your payment is not accepted
In some cases, BPAY payments can be rejected. This can happen if:
- more than one payment has been made
- the infringement was already finalised when you paid
- an incorrect reference number was used
- the payment amount was incorrect
- your infringement is under investigation by the administering authority.
We'll send you an SMS or email if your contact details are recorded with Transport and Main Roads.
It normally takes 5-10 business days for the funds to be returned. It can take longer if the refund needs to be manually processed.
Your infringement will not be finalised until payment has been applied.
Step 1: Gather your information
You’ll need to bring the infringement notice with you.
Step 2: Visit a service centre
Find a transport service centre and visit in person.
Step 3: Pay the fine
Pay using an accepted payment method. See paying for transport services.
Step 4: Get confirmation of your payment
We will provide a payment receipt to you. We’ll print it or email it to you.
Step 1: Confirm you can pay at Australia Post
You must have a copy of your infringement notice, and it must include the Post Billpay option.
Handwritten fines cannot be paid at Australia Post.
Step 2: Visit Australia Post
Find an Australia Post location in Queensland and visit in person. Bring all pages of your infringement notice.
Step 3: Pay the fine
Pay using an accepted payment method.
If your payment is accepted
Once we receive the payment, your infringement status will be updated. We recommend you carry proof of payment. We will not send you a receipt for your payment.
If your payment is not accepted
In some cases, Australia Post payments can be rejected. This can happen if:
- more than one payment has been made
- the infringement was already finalised when you paid
- the payment amount was incorrect
- your infringement is under investigation by the administering authority.
If the payment cannot be applied to the infringement:
- the Queensland Revenue Office (QRO) will contact you for proof of payment
- payment will be refunded to you by cheque.
Your infringement will not be finalised until payment has been applied.
Step 1: Gather your information
You’ll need the infringement notice.
You’ll need a cheque or money order made payable to the 'Department of Transport and Main Roads'.
Do not send cash.
Step 2: Post your infringement notice and payment
Post a copy of your infringement notice and cheque or money order to:
Department of Transport and Main Roads
GPO Box 1447
Brisbane QLD 4000
Allow for postage time to make sure we receive payment before the due date.
Once we receive the payment, your infringement status will be updated.
If your payment is accepted
We will not send you a receipt for your payment.
If your payment is not accepted
In some cases, payment cannot be applied to the infringement.
This can happen if:
- more than one payment has been made
- the infringement was already finalised when you paid
- the payment amount was incorrect
- your infringement is under investigation by the administering authority.
If your payment is received after the due date, it may also be rejected if your debt has been transferred to SPER.
If the payment cannot be applied to the infringement:
- the cheque or money order will be returned to you
- the Queensland Revenue Office (QRO) will contact you with information on what to do next.
Your infringement will not be finalised until payment has been applied.
How long it takes
Online (including My account)
We process payment immediately.
BPAY
When you make a BPAY payment, it is not instant. It’ll take a few business days to reach us, depending on your bank. We’ll backdate payments once we receive them.
In person
We process payment immediately at our service centres.
In person at Australia Post
Australia Post payments don't reach our system immediately – they are normally processed by the next business day.
Post
Allow for postage time to make sure we receive payment before the renewal due date. We will aim to process your payment within 10 business days.
How much it costs
The fine amount will vary depending on the offence.