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How to pay a fine

You have 28 days from the issue date shown on the fine/infringement to pay it in full or organise a payment plan for fines $200 or more. All payments made with a credit or debit card will incur a credit card surcharge.

If you receive a fine and you are not responsible you have 28 days from the day of the fine issue to take action. There is also important information you should be aware of about overdue fines.

You can pay a fine with a payment reference number (either the whole amount or first instalment of a payment plan):

Handwritten fines and some other types of fines have an infringement notice number. You can pay your fine online, in person, or by post. You will need your Queensland driver licence number or customer reference number and the fine.

Find more information about types of fines.

Pay online

Pay my fine

Pay a handwritten fine online

Handwritten fines are manually issued and cannot be paid online straight away—you need to wait until details of the fine have been recorded on our system. This requires processing by both the issuing authority and Department of Transport and Main Roads and may take 7 to 21 days from issue.

If it takes longer than 21 days for your fine to be entered into our system please pay the fine another way, either in person or by post.

A handwritten fine that has been issued in the name of an organisation cannot be paid online—this type of fine can only be paid in person or by post.

Only the person who is responsible for the fine can pay it online and fines can only be paid in full.

You will need your Queensland driver licence number or customer reference number and the fine.

If you have set up your TMR account (My account), you can check My infringements to see if your infringement has been processed onto our system and proceed to pay online even if you have lost your fine.

Call us on 13 23 80 if you want to pay online but have:

  • lost your fine
  • don't have a Queensland driver licence
  • don’t know your customer reference number.

Pay a fine with a payment reference number online

If your fine has a payment reference number you can pay the whole amount or the first instalment online.

If you have lost your fine you can still pay by:

  • Logging into your TMR account (My account) and pay under My infringements
  • Calling us on 13 23 80 to obtain your payment reference number. We can only release the payment reference number by phone to the person who the fine was issued to.

Pay by BPAY

You can make a BPAY payment via your financial institution using your cheque or savings account only. It may take several days to process your BPAY payment—check with your bank for how long this payment will take to make sure you pay on time.

You must have a payment reference number on your fine to pay by BPAY. There are 2 payment reference numbers that can be used—1 for paying the fine in full and 1 for paying the first instalment of a voluntary instalment plan.

Payments using incorrect payment reference details or amount will be returned to your financial institution.

You cannot pay by BPAY for handwritten fines.

Pay by phone

You must have a payment reference number on your fine to pay by phone.

You can call the Department of Transport and Main Roads on 13 23 90 (24 hours a day) to pay using a credit or debit card (Visa or MasterCard), with a daily limit of $5,000.

You can't pay a handwritten fine over the phone.

Payments made using the credit option will incur a credit card surcharge.

Pay by Australia Post

You must have a payment reference number on your fine to pay at Australia Post.

Take your fine and visit any Australia Post office.

You can pay by cash or credit card—a credit card surcharge will apply.

Payment of a fine after the due date will not be accepted.

Australia Post does not accept payment for a handwritten fine.

Pay in person

Take your fine and visit any transport and motoring customer service centre or Queensland Government Agent Program office to pay it.

You can pay by cash or card—a credit card surcharge will apply.

Pay by post

Do not send cash.

Post your fine and a cheque or money order to:

Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006

Make your cheque or money order payable to the Department of Transport and Main Roads.

You must ensure that payment is received within 28 days from the date of issue shown on the notice.

Set up a payment plan

If your fine amount is $200 or more, you can choose to pay it off over time as part of a payment plan—by making multiple smaller payments.

If you have a payment reference number on your fine you can pay your first instalment either online, BPAY or at Australia Post. 

If you do not have a payment reference number you can pay your first instalment at a any transport and motoring customer service centre, Queensland Government Agent Program office or by sending a cheque or money or order by post.

The State Penalties Enforcement Registry will then send you a letter telling you when your next payments are due.

To set up a payment plan you need to:

  • fill out the payment options section on the back of your fine (select ‘voluntary instalment plan’ as your choice)
  • make a first payment of at least $60 within 28 days from the date of issue shown on the notice.

Overdue fines

You are not sent a reminder to pay the fine by postal mail. However if you have signed up for e-reminders, you will receive an email reminder 3 days before the due date.

If you don’t take action within 28 days of the date on the notice, the notice will be sent to the State Penalties Enforcement Registry who may take enforcement action to recover the amount of the fine from you, including any additional fees incurred from the referral.

If a notice is referred to State Penalties Enforcement Registry, any demerit points will be allocated to your traffic record effective from the day the offence was committed.

Learn about paying overdue fines.

Types of fines

Camera detected offences

You can receive a fine for a camera-detected offence. This includes fines issued from mobile speed cameras, fixed speed cameras, red light cameras, combined red light and speed cameras, and point-to-point speed cameras.

Fines issued for an offence detected by camera are issued automatically and sent to the registered owner of the vehicle. If you were not the driver at the time of the offence do not pay the infringement.

Handwritten fine

You can receive a handwritten fine in person by a Queensland Police Officer.

MMS or email fine

If you have not spoken to a Queensland Police Officer recently regarding a traffic offence and receive an MMS or email that you suspect is not authentic please contact Policelink 131 444 immediately.

You can receive an MMS or email fine issued to you in person by a Queensland Police Officer.

If you chose for your fine to be sent to you by MMS or email and you have not received it within 14 days of the date it was issued to you, contact Policelink on 131 444. If you deleted your fine you received by email/MMS or lost the one you got by post from a police officer, you can request a copy of the fine online from Policelink.

Need a reminder to pay your fine?

You can set up an email reminder to pay your fine 3 days before your fine is due through your Transport and Main Roads account.

Deleted your email/MMS or lost the posted fine?

If you deleted your fine you received by email/MMS or lost the one you got in the mail from a police officer, you can request a copy of the fine online.

Have a fine you don’t agree with?

Find out how you can transfer your fine to another driver or dispute the fine.

Last updated
20 October 2016

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