How to pay a fine
You have 28 days from the issue date shown on the fine/infringement to pay it in full or set up a payment plan for fines of $200 or more. All payments made with a credit or debit card will incur a card surcharge.
If you receive a fine and you are not responsible, you have 28 days from the day the fine was issued to transfer the fine or dispute the fine in court. There is also important information you should be aware of about overdue fines.
If your fine has a payment reference number, you can use this to pay. Your infringement notice will list the available options for your fine, including:
Some fines, such as handwritten fines, don't have a payment reference number. For these types of fines, you can use the infringement notice number to pay:
Find more information about types of fines.
Pay online
Pay a fine with a payment reference number online
If your fine has a payment reference number you can pay the whole amount (or the first instalment for fines $200 or more) online.
If you have lost your infringement notice or didn't receive it in the mail, you can still pay by logging into My account and selecting an infringement to pay.
If you need help paying a fine online, call the Queensland Revenue Office on 1300 360 610 (Monday to Friday 8am to 5pm, excluding public holidays).
Pay a handwritten fine online
Handwritten fines are manually issued and cannot be paid online straight away—you need to wait until details of the fine have been recorded on our system. This requires processing by both the issuing authority and the Queensland Revenue Office and may take up to 21 days from the issue date shown on the fine/infringement.
You can log in to My account to check if the fine has been recorded on our system and pay online, even if you have lost it.
If it takes longer than 21 days for your fine to be recorded on our system, you may need to pay the fine in person or by post.
You will need your Queensland driver licence number or customer reference number and the infringement notice number from the fine.
Don't know your customer reference number?
Your customer reference number is your Queensland licence number.
If you don't have a Queensland licence and don't know your customer reference number, please message us or call 13 23 80 at least 7 days after the infringement was issued.
You can set up a payment plan online for handwritten fines $200 or more.
Note: A handwritten fine that has been issued in the name of an organisation cannot be paid online—this type of fine can only be paid in person or by post.
If you need help paying a handwritten fine online, call the Queensland Revenue Office on 1300 360 610 (Monday to Friday 8am to 5pm, excluding public holidays).
Pay by BPAY
You can make a BPAY payment via your financial institution's internet or phone banking from your cheque or savings account only. It may take several days to process your BPAY payment—check with your bank for how long this payment will take to make sure you pay on time.
You must have the payment reference number and biller code from the fine to pay by BPAY. If the fine is $200 or more, there will be 2 payment reference numbers that can be used—1 for paying the fine in full and 1 for paying the first instalment of a voluntary instalment plan.
If you have lost your infringement notice or didn't receive it in the mail, you can view a copy of camera fines by logging into My account and selecting an infringement.
Note: Payments using incorrect payment reference details or amount will be returned to your financial institution.
Some fines can't be paid by BPAY—check your infringement notice for payment options.
Pay at Australia Post
Your fine must include the Post Billpay option to pay at Australia Post.
Take your fine to any Australia Post office.
You can pay by cash, cheque or card—a card surcharge will apply.
Note: Payment of a fine after the due date will not be accepted.
Australia Post cannot accept payment for a handwritten fine.
Pay in person
Take your fine to a transport and motoring service centre to pay.
You can pay by cash or card—a card surcharge will apply.
Pay by post
Do not send cash.
Post your fine and a cheque or money order to:
Queensland Revenue Office
GPO Box 1447
BRISBANE QLD 4001
Make your cheque or money order payable to the Queensland Revenue Office.
You must ensure that payment is received within 28 days of the issue date shown on the notice.
Set up a payment plan
If your fine amount is $200 or more, you can choose to pay it off over time as part of a payment plan—by making multiple smaller payments.
To set up a payment plan, you will need to make a first payment of at least $60 within 28 days of the issue date shown on the notice.
After you've set up your payment plan, the State Penalties Enforcement Registry (SPER) will then send you a letter telling you when your voluntary instalment plan payments are due.
Fines with a payment reference number
If your fine has a payment reference number, you can pay your first instalment online, by BPAY or at Australia Post.
Fines without a payment reference number
If your fine does not have a payment reference number (for example, handwritten fines), you can pay your first instalment online:
- log into My account
- choose the fine under 'Current infringements'
- select the 'Set up payment plan' option.
You can also pay your first instalment at any transport and motoring service centre or by sending a cheque or money order by post. You will need to fill out the payment options section on the back of your fine (select 'Voluntary instalment plan' as your choice).
Overdue fines
If you have signed up for e-reminders, you will receive an email reminder 5 days before payment is due. You are not sent a reminder to pay the fine by postal mail.
If we have not received payment or you have not taken another action within 28 days of fine issue date, the infringement notice will be sent to the State Penalties Enforcement Registry (SPER) who may take enforcement action to recover the amount from you, including any additional fees incurred from the referral.
When an infringement notice is referred to the State Penalties Enforcement Registry (SPER), any demerit points are allocated to your traffic record effective from the day the offence was committed.
Learn about paying overdue fines.
Types of fines
Camera detected offences
You can receive a fine for a camera-detected offence. This includes fines issued from mobile speed cameras, fixed speed cameras, red light cameras, combined red light and speed cameras, point-to-point speed cameras, automated number place recognition cameras and mobile phone and seatbelt cameras.
Fines issued for an offence detected by camera are issued automatically and sent to the registered operator recorded for the vehicle. If you were not the driver at the time of the offence, do not pay the infringement. Find out how to transfer a fine.
Handwritten fines
You can receive a handwritten fine in person from an authorised officer (such as Queensland Police Officer, Transport Inspector, Senior Network Officer (Translink) or Marine Officer).
MMS or email fine
You can receive an MMS or email fine issued to you in person by a Queensland Police Officer.
If you chose for your fine to be sent to you by MMS or email and you have not received it within 14 days of the date it was issued to you, contact Policelink on 131 444. If you deleted your fine you received by email/MMS or lost the one you got by post from a police officer, you can request a copy of the fine online from Policelink.
Driver offence notifications
If you have received a fine roadside (handwritten or via MMS or email) in a vehicle that is not registered in your name, the registered operator of that vehicle may be notified about the offence you committed. Find out more about driver offence notifications.
Fake infringement notices
Fake infringement notices are sometimes sent by scammers.