How to pay a fine
You have 28 days from the issue date shown on the fine/infringement to pay it in full or organise a payment plan for fines of $200 or more. All payments made with a credit or debit card will incur a credit card surcharge.
You can pay a fine with a payment reference number (either the whole amount or first instalment of a payment plan). Your infringement notice will show the available options for you and may include the following options to pay:
Handwritten fines and some other types of fines have an infringement notice number. You can pay your fine online, in person, or by post. You will need your Queensland driver licence number or customer reference number and the fine.
Find more information about types of fines.
Pay a handwritten fine online
Handwritten fines are manually issued and cannot be paid online straight away—you need to wait until details of the fine have been recorded on our system. This requires processing by both the issuing authority and Department of Transport and Main Roads and may take 7 to 21 days from issue.
Only the person who is responsible for the fine can pay it online and fines can only be paid in full.
Find your customer reference number
If you don't have a Queensland licence and don't know your customer reference number, please contact us by phone at least 7 days after the infringement was issued. If outside of business hours, please contact us online and include the notice number and address shown on the infringement in your enquiry.
If you have set up your TMR account (My account), you can check My infringements to see if your infringement has been processed onto our system and proceed to pay online even if you have lost your fine.
Call us on 13 23 80 if you want to pay online but have lost your infringement.
Pay a fine with a payment reference number online
If you have lost your infringement notice you can still pay by:
- Logging into your TMR account (My account) and pay under My infringements
- Calling us on 13 23 80 to obtain your payment reference number. We can only release the payment reference number by phone to the person who the fine was issued to.
Pay by BPAY
You can make a BPAY payment via your financial institution online or by phone using your cheque or savings account only. It may take several days to process your BPAY payment—check with your bank for how long this payment will take to make sure you pay on time.
You must have a payment reference number and biller code on your fine to pay by BPAY. There are 2 payment reference numbers that can be used—1 for paying the fine in full and 1 for paying the first instalment of a voluntary instalment plan.
Payments using incorrect payment reference details or amount will be returned to your financial institution.
You may not be able to pay by BPAY for some fines, check your infringement notice for payment options.
Pay by Australia Post
You must have a payment reference number on your fine to pay at Australia Post. Australia Post does not accept payment for a handwritten fine.
Take your fine and visit any Australia Post office.
You can pay by cash, cheque or card—a credit card surcharge will apply.
Payment of a fine after the due date will not be accepted.
Pay in person
You can pay by cash or card—a credit card surcharge will apply.
Pay by post
Do not send cash.
Post your fine and a cheque or money order to:
Department of Transport and Main Roads
PO Box 673
Fortitude Valley QLD 4006
Make your cheque or money order payable to the Department of Transport and Main Roads.
You must ensure that payment is received within 28 days from the date of issue shown on the notice.
Set up a payment plan
If your fine amount is $200 or more, you can choose to pay it off over time as part of a payment plan—by making multiple smaller payments.
If you have a payment reference number on your fine you can pay your first instalment either online, BPAY or at Australia Post.
If you do not have a payment reference number you can pay your first instalment at any transport and motoring customer service centre, Queensland Government Agent Program office or by sending a cheque or money order by post.
The State Penalties Enforcement Registry will then send you a letter telling you when your voluntary instalment plan payments are due.
To set up a payment plan you need to:
- make a first payment of at least $60 within 28 days from the date of issue shown on the notice
- fill out the payment options section on the back of your fine (select ‘voluntary instalment plan’ as your choice)
- make the first instalment online (if online payment is an option on your infringement notice).
You are not sent a reminder to pay the fine by postal mail. However if you have signed up for e-reminders, you will receive an email reminder 3 days before the due date.
If you don’t take action within 28 days of the date on the notice, the notice will be sent to the State Penalties Enforcement Registry who may take enforcement action to recover the amount of the fine from you, including any additional fees incurred from the referral.
If a notice is referred to State Penalties Enforcement Registry, any demerit points will be allocated to your traffic record effective from the day the offence was committed.
Learn about paying overdue fines.
Types of fines
Driver offence notifications
If you have received a fine roadside (handwritten or via MMS or email) in a vehicle that is not registered in your name, the registered operator of that vehicle may be notified about the offence you committed. Find out more about driver offence notifications.
Camera detected offences
You can receive a fine for a camera-detected offence. This includes fines issued from mobile speed cameras, fixed speed cameras, red light cameras, combined red light and speed cameras, and point-to-point speed cameras, and mobile phone and seatbelt cameras.
Fines issued for an offence detected by camera are issued automatically and sent to the registered owner of the vehicle. If you were not the driver at the time of the offence do not pay the infringement.
You can receive a handwritten fine in person from an authorised officer (such as Queensland Police Officer, Transport Inspector, Senior Network Officer (TransLink) or Marine Officer).
MMS or email fine
We will only send an infringement notice by email if:
- you are pulled over by a Queensland Police Officer or Transport Inspector
- the Police Officer or Transport Inspector issues you a fine
- you agree to receive the infringement by email.
Fake infringement notice emails are sometimes sent by scammers. If you have any doubts about whether an emailed infringement notices is real, do not open it, click any links in it or open any attachments.
If you are unsure if a fine is real, contact the agency that issued it, and delete the email once you have confirmed it's fake. If you have access to My Account, you can also log in to see any legitimate fines.
You can receive an MMS or email fine issued to you in person by a Queensland Police Officer.
If you chose for your fine to be sent to you by MMS or email and you have not received it within 14 days of the date it was issued to you, contact Policelink on 131 444. If you deleted your fine you received by email/MMS or lost the one you got by post from a police officer, you can request a copy of the fine online from Policelink.