Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Tropical Cyclone Narelle March 2026
Adverse weather events have impacted communities across Far North Queensland.
Community Recovery is aware of rainfall and flooding from Tropical Cyclone Narelle March 2026 affecting communities in Far North Queensland.
Should you be experiencing emotional stress or personal financial hardship, you are encouraged to contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349.
Tropical Low 29U and related flooding March 2026
Adverse weather events have impacted communities across Queensland.
Personal hardship assistance is available for eligible flood affected residents in defined locations.
North Queensland monsoon trough, ex-Tropical Cyclone Koji and severe weather from December 2025
During December and January adverse weather events have impacted communities in North Queensland.
Personal hardship assistance is available for eligible flood affected residents in defined locations.
How to access support
If you're experiencing emotional stress and need support, contact:
- Lifeline's crisis hotline on 13 11 14
- Beyond Blue on 1300 22 4636
- the Community Recovery Hotline on 1800 173 349
- 13 YARN if you are an Aboriginal or Torres Strait Islander person.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- SES (State Emergency Service): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349
See warnings and alerts
Financial help for disasters
Tropical Low 29U and related flooding March 2026
Support is now available for people impacted by this flooding event, including financial support (payments or grants) and access to support services.
North Queensland monsoon trough, ex-Tropical Cyclone Koji and severe weather from December 2025
Support is now available for eligible residents impacted by the North Qld monsoon trough and flooding event in December 2025 and January 2026.
Queensland Southern Coast Severe Storms November 2025
Storms and ongoing power outages during November have affected communities in Queensland's Southern Coast. Financial assistance is available for affected residents.
Western Qld Rainfall and Flooding March 2025
Find details of financial assistance and support services available for communities impacted by Western Qld rainfall and flooding during March 2025.
Tropical Cyclone Alfred March 2025
Financial grants for eligible areas and support services are available for people affected by Tropical Cyclone Alfred in March 2025.
North and Far North Tropical Low from January 2025
Financial assistance and support are available for Queensland communities impacted by the tropical low in North and Far North Queensland from late January.