Tropical Cyclone Kirrily, associated rainfall and flooding commencing January 2024

Personal hardship financial assistance is now available for Queensland communities impacted by Tropical Cyclone Kirrily.

If you have been affected by this event, you can:

Eligible areas

Financial assistance is available for people who were affected by this event in these eligible areas:

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All areas.

NOTE eligible grants are as follows:

  • EHA – Emergency Hardship Assistance
  • ESHA – Essential Services Hardship Assistance
  • ESSRS – Essential Services Safety and Reconnection Scheme

Defined locality:

  • Hervey Range.

NOTE eligible grants are as follows:

  • EHA – Emergency Hardship Assistance
  • ESHA – Essential Services Hardship Assistance
  • ESSRS – Essential Services Safety and Reconnection Scheme

All areas.

NOTE eligible grants are as follows:

  • EHA – Emergency Hardship Assistance
  • ESHA – Essential Services Hardship Assistance
  • ESSRS – Essential Services Safety and Reconnection Scheme

Defined localities:

  • Kynuna
  • McKinlay.

NOTE eligible grants are as follows:

  • EHA – Emergency Hardship Assistance
  • ESHA – Essential Services Hardship Assistance
  • ESSRS – Essential Services Safety and Reconnection Scheme

Defined localities (targeted streets) – please check eligibility.:

  • Arana Hills
  • Beachmere
  • Bray Park
  • Burpengary East
  • Caboolture
  • Dayboro
  • Eatons Hill
  • Highvale
  • Joyner
  • Laceys Creek
  • Samford
  • Strathpine
  • Warner
  • Wights Mountain.

All areas.

NOTE eligible grants are as follows:

  • EHA – Emergency Hardship Assistance
  • ESHA – Essential Services Hardship Assistance
  • ESSRS – Essential Services Safety and Reconnection Scheme

Check your eligibility

You need to be aged 18 years or older to complete an online application and have:

If you are under the age of 18, please contact the Community Recovery Hotline on 1800 173 349 to obtain advice on how to lodge an application.

Complete this form to find out what financial assistance you may be eligible for.

Start typing and select the address from the list. If your address does not appear, select Enter address manually, and complete each field for your address.

    • Type in impacted address
    • Type in the impacted date
    • Do you own or rent this property? *
      Please select one

    Unfortunately you are not eligible for any of the Queensland Government grants available for this event.

    The Australian Government may also be offering disaster recovery payments.

    To find other support services available visit the Recovery Connect website.

    Available grants

    The following grants have been activated for this event. To find out which of these grants you may be eligible for, complete the form above.

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    NOTE: The Emergency Hardship Assistance grant is closed for Burdekin and Townsville Local Government Area.

    The Emergency Hardship Assistance grant is for help with essential needs, food, medication, clothing and temporary accommodation. This includes hardship as a result of loss of power requiring people to dispose of spoilt food or medicines. This grant may be available if you:

    • live in or are stranded in the affected area
    • have experienced personal hardship and can’t meet your immediate essential needs.

    Grant amount:

    • $180 for individuals
    • up to $900 for families of 5 or more.

    More information about the Emergency Hardship Assistance grant.

    NOTE: The Essential Services Hardship Assistance grant is closed for Burdekin and Townsville Local Government Area.

    This grant will only be made active after 5 days without services.

    The Essential Services Hardship Assistance grant is for help with essential services such as, power, gas, water, and sewage. This grant may be available if:

    • you live in the affected area
    • you have lost 1 or more essential services for more than 5 days and are experiencing personal hardship as a result
    • your utility service provider/s confirm that you lost these essential services.

    Grant amount:

    • $150 for individuals
    • up to $750 for families of 5 or more.

    More information about the Essential Services Hardship Assistance grant.

    NOTE: The Essential Household Contents Grant is only available to residents in the Moreton Bay Regional Local Government Area.

    The Essential Household Contents Grant is to replace essential lost household contents, such as bed linen and white goods. This grant may be available if you:

    • live in the affected area
    • own the items that have been lost
    • own or rent the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage. We will need photographic evidence if items must be disposed of.

    Grant amount:

    • $1,765 for individuals
    • up to $5,300 for couples or families.

    More information about the Essential Household Contents Grant.

    The Essential Services Safety and Reconnection Scheme (ESSRS) is to help with for safety inspection and repairs to reconnect essential services e.g. gas, water, electricity and sewage. This grant may be available if you:

    • live in the affected area
    • have had your essential services disconnected
    • own and live in the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    • Inspection costs—$200 for safety inspection for water, electricity, gas and sewage.
    • $4,200 for repairs or replacement of these services.

    More information about the Essential Services Safety and Reconnection Scheme.

    NOTE: The Structural Assistance Grant is only available to residents in the Moreton Bay Regional Local Government Area.

    The Structural Assistance Grant is to help with structural repairs or contribution towards replacement of dwelling. This grant may be available if:

    • you live in the affected area
    • you own and live in the affected residence
    • your home has become structurally unsafe to live in
    • you are uninsured or unable to claim insurance
    • you meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    Uninsured, low income, owner-occupiers may receive up to a maximum of $50,000 to help repair your home to make it safe, secure and habitable.

    More information about the Structural Assistance Grant.

    The Australian Government may also be offering support. For more information about the disaster recovery payments visit the Services Australia website.

    To find other support services available visit the Recovery Connect website.

    Transport and motoring assistance

    You can apply for help with vehicle registration, licensing and other transport and motoring products.

    Community Recovery Hubs

    Community Recovery Hubs are a place where residents who are experiencing hardship can apply for grants and obtain emotional and wellbeing support. Our Community Recovery workers will assist with grant applications and offer referrals to other community organisations and government agencies for further assistance.

    Burdekin Shire Local Government Area

    Burdekin Community Association
    130 Queen Street, Ayr

    Open: 9am to 4pm Monday to Friday

    Closing Friday 1 March

    Hinchinbrook Shire Local Government Area

    Hinchinbrook Community Support Centre
    52 - 54 Mcilwraith Street, Ingham

    Open hours will be 9am to 4pm Monday to Friday

    Closing Friday 1 March

    Townsville City Local Government Area

    North Townsville Community Hub (NOTCH)
    52 Palm Drive, Deeragun

    Open: 9am to 3.30pm Monday to Friday

    Closing Friday 1 March

    Community Gro - Garbutt Community Centre
    4 Hugh Street, Garbutt

    Open: 9am to 4pm Monday to Friday

    Closing Tuesday 27 February

    Community Gro - Upper Ross
    43 Allambie Lane, Rasmussen

    Open: 9am to 4pm Monday to Friday

    Closing Friday 1 March

    Support Services locations

    If a Community Recovery Hub near you has closed, please check the following Support Services locations.

    If you need help and there is not a service near you, please call the Community Recovery Hotline on 1800 173 349.

    You can access a range of recovery information and services including:

    • financial support (e.g. personal hardship assistance, financial counselling)
    • practical support services (e.g. access to advocacy, translation services)
    • assistance with current applications including validating identification documents
    • information and referral (e.g. welfare referrals, other local services)
    • disaster-specific advice (e.g. safe clean up, managing health concerns, how to cope)
    • emotional support (e.g. personal support, counselling and mental health services)
    • resources to assist vulnerable individuals and groups (e.g. young children and adolescents, domestic and family violence).

    Moreton Bay Regional Local Government Area

    Encircle Pine Rivers Neighbourhood Centre
    865 Gympie Road, Lawnton
    Open 9am to 3pm Monday to Friday