Recovery after a disaster
Donate time, goods and services, or make a financial contribution to assist recovery following a disaster or emergency event.
Information about making an insurance claim following a natural disaster.
Find out how to replace important documents that were lost or destroyed during a disaster.
The Self Recovery App provides access to vital information about disasters and emergencies in Queensland.
Information about volunteering for disaster recovery, including volunteering with the SES, Rural Fire Service and Australian Volunteer Coast Guard.
Community Recovery Hotline
For assistance call 1800 173 349.
Mt Isa Explosion
For people requiring emotional support and or other assistance following the gas bottle explosion in Mt Isa on Tuesday 28 July 2015, please call the Community Recovery Hotline on 1800 173 349.
Need counselling support?
A dedicated counselling line has been set up for people affected by current disasters. Phone 1800 543 354.
Community wellbeing services
In the event of a disaster, we work with a wide range of organisations to minimise the impact and ensure the recovery of affected communities.
During and after a disaster you may need practical assistance or community support to assist you and your family.
Our Community Support Services brochures provide information and contact details for key community services available in your area.