Immediate financial assistance
Emergent Assistance Grant
The application period for Emergent Assistance Grants for people affected by Ex-Tropical Cyclone Oswald has now ended.
In the first few days following a disaster, financial help may be available for your immediate, unexpected needs such as temporary accommodation, food, essential clothing and medication.
The Emergent Assistance Grant is for people in disaster declared areas, who are:
- experiencing hardship as a result of the disaster, and
- unable to meet their immediate needs for accommodation, food, essential clothing or medication.
The Emergent Assistance Grant is not income or asset tested.
Subject to the criteria above, applicants may receive between $180 and $900.
Payment is usually made at a Community Recovery Centre in the disaster affected area.
In some cases where a Community Recovery Centre is not close or the number of people affected is relatively small, members of the community recovery team will visit isolated and remote homes in the disaster affected area through outreach services.
Applications are available at your nearest Community Recovery Centre. For further information about assistance, phone the Community Recovery Hotline on 1800 173 349.
Australian Government Disaster Recovery Payment (AGDRP)
People who have been affected by flood and storm-damage may also be entitled to an Australian Government Disaster Recovery Payment (AGDRP) of $1000 per adult and $400 per child. The grant is available for residents in these council areas:
- Bundaberg
- Cherbourg
- Fraser Coast
- Gladstone
- Gympie
- Lockyer Valley
- North Burnett
- Rockhampton
- Somerset
- South Burnett
Identification
We need to know who you are and where you live before we can help you. When making a claim for assistance please bring all of these documents:
- driver licence or other photo identification
- Medicare card showing members of your family
- a recent rates notice, electricity or other account showing your current address.
If you don’t have identification documents, help is available to replace lost or destroyed documents.




