Cancelling your vehicle or boat registration
If you are cancelling your vehicle's registration during COVID-19, we are helping you with the following:
- You can now cancel a vehicle's registration by completing the vehicle/recreational regulated ship cancellation of registration application form (F3517) electronically with an e-signature and email it to email@example.com.
- We aim to process cancellations within 5–7 business days.
- The cancellation fee will be waived.
- Number plates:
- are not required to be surrendered
- if you want to re-register your vehicle, we will customise the number plates for you free of charge, so they can be reattached to your vehicle when you re-register. Some specialised number plates are unable to be reused (for example, taxis). You should destroy or dispose securely of these plates and you will have your plate fee waived at re-registration.
- if you are not re-registering your vehicle, number plates must be destroyed or disposed of securely.
- Vehicle inspection exemptions may be available on re-registration, visit Register your vehicle or motorcycle or Register your trailer or caravan for more information.
- Refunds on current registrations may apply.
Cancelling your vehicle registration will also cancel your Compulsory Third Party insurance. Some other vehicle insurance policies also require your vehicle to be registered to be valid. You should check with your insurer to find out if this applies to you.
To cancel your vehicle or boat registration, complete the vehicle/recreational ship cancellation of registration application form (F3517).
Take this form and your vehicle's number plates to a transport and motoring customer service centre or, if you live in a rural area, a QGAP office, Magistrates Court or local police station that provides vehicle registration services.
Or, you can mail your completed cancellation of registration form and your number plates or number plate receipt to:
Department of Transport and Main Roads
PO Box 372
LONGREACH QLD 4730
You will need to hand in your number plates when you submit your cancellation of registration form. For trailers and motorcycles, you will only be able to hand in 1 number plate.
In Queensland, you can keep your plates if you have personalised or customised plates. If you have moved from interstate you will have to check with the relevant authority if you have personalised or customised plates.
If 1 or both of your number plates have been lost, stolen or destroyed, you will need to complete the statement on the cancellation of registration form.
You will receive a receipt for any number plates you hand in.
Deceased registered operator
Before cancelling a vehicle’s registration where the registered operator is deceased, the executor, administrator or next of kin must transfer it into the Estate of the deceased or to another person. This makes sure that any unused portion of registration is refunded to the correct person.
Refunds on current registrations
If you are cancelling a current Queensland registration, you may receive a refund for the unused portion of your registration and compulsory third party (CTP) insurer’s premium.
Refunds do not include the traffic improvement fee and other fees and surcharges, such as the registration renewal reinstatement fee and compulsory third party levies.
A cancellation fee is charged to cover the cost of processing and refunding the registration and is deducted from the registration fee refund.
You cannot receive a refund if a Queensland registered vehicle is not recorded in Queensland in your name at the time of cancellation.
The written-off vehicle register must be updated if you are cancelling the registration because your vehicle has been wrecked. This is usually done for you by your insurance company or auto wrecker. If not, you need to complete a cancellation of registration form (F3517).
If your vehicle has not been assessed by an insurer and is less than 16 years old you will also need to complete the written–off vehicle notification form (F4069).
If your vehicle has been written-off and you would like your refund backdated to the day following the accident, make sure you declare on the cancellation of registration form that the vehicle has not been used since the date of the accident.
You must also provide a document confirming the date of the accident, such as the police report or a letter from your insurer. This document should confirm the registration number or vehicle identification number (VIN) and chassis number.
Impounded vehicles and confiscated number plates
Different rules may apply if your vehicle has been impounded or your number plates have been confiscated by the Queensland Police Service.
If your number plates have been confiscated by the Queensland Police Service, your vehicle cannot be cancelled during the confiscation period.
Contact Queensland Police Service for more information.