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Release of information

You can apply for the release of information or documents collected by the department relevant to your vehicle and/or ship registration information.

Types of requests for information include:

  • vehicle/ship details (such as make, model, VIN/Chassis number, engine number, year of manufacture, colour and number of seats)
  • registration details (such as status of registration, expiry date, cancellation date, Compulsory Third Party (CTP) insurance details, registered operator, registration number, address of first registered operator)
  • Requests for original and copies of registration documents.

The following information may be released on request (vehicles only):

  • registration fees
  • outstanding fees
  • transfer date (may only be provided to the disposer or acquirer of the vehicle)
  • axle configuration
  • vehicle registration duty paid
  • vehicle’s dutiable value (may only be provided to the registered operator who was involved in the transaction to register or transfer the vehicle).

Written-off or stolen vehicle information can only be obtained on the Personal Properties Securities Register (PPSR) website. There is a fee payable for this service.

How do I apply for this information?

You may access certain information, such as your registration details, the check the status of a vehicle’s registration, check high-powered vehicle status or replace a registration certificate online.

Restricted information regarding your registration may also be provided verbally by calling 13 23 80. You will need to answer a series of questions to establish your identity prior to any information being given to you.

If you wish to apply for a written release of your information you may:

If you wish to apply for a replacement registration certificate you may:

If you wish to apply for a written release of information about a vehicle when you have been involved in an accident you will need to:

or

  • complete a statutory declaration witnessed by a JP or Commissioner of Declarations describing the accident. The statutory declaration must include the vehicle details (registration number and make/description of vehicle).

and obtain either

  • a vehicle repair quote

or

  • a copy of any available witness statements, which must include the full name and address of the witness

or

  • a Police Motor Vehicle Incident Report available from CITEC.

You will then need to lodge the above documents at a Department of Transport and Main Roads customer service centre or an authorised Queensland Government Agent Program office—a fee will apply.

If you wish to apply for a written release of information about a vehicle that is registered to a deceased person and you are not a solicitor/representative of the Public Trustee you will need to:

and provide an original or certified copy of:

  • Death Certificate
  • Funeral Notice
  • Coroner's Report
  • Certificate of Authority issued by the Public Trustee under the Public Trustee Act 1978
  • Grant of Probate stamped with court seal
  • advice from Births Deaths and Marriages.

You will then need to lodge the above documents at a Department of Transport and Main Roads customer service centre or an authorised Queensland Government Agent Program office—a fee will apply.

How do I apply if I am currently interstate, overseas or in a remote area?

If you are requesting the written release of your own information from interstate, overseas or a remote area of Queensland you may lodge your release of information request by:

Note: If you choose to have someone pay the fee directly into your account, the fee must be paid prior to sending the completed application to the department.

  • mailing all of the above to:
    Department of Transport and Main Roads
    Customer Service Support
    GPO Box 2451
    Brisbane Queensland 4001

† Your evidence of identity documents must be certified by an approved witness and contain the words 'I have sighted the original document and certify this to be a true copy of the original'. An approved witness (or local equivalent) may be a:

  • doctor
  • police officer
  • consular or ambassadorial officer
  • solicitor, barrister or judge
  • Justice of the Peace or a Commissioner for Declarations
  • Notary Public or a person authorised by law to witness and sign declarations.

The witness must sign and print their full name, position title/designation and contact details (including office stamp).

Note: You may have to pay a fee to have the documents witnessed. All documents are to be witnessed in English or have an English translation.

Can someone else get my personal information for me?

You may authorise another person to obtain your information.

The authorised person must lodge the completed Vehicle/Recreational Ship Registration Records Request (F3522) at a Department of Transport and Main Roads customer service centre or an authorised Queensland Government Agent Program office. A fee will apply.

Note: You will be contacted by the department to confirm you have given your consent. If you cannot be contacted during business hours, your application will be refused.

Who has the legal authority to apply for release of my information?

Your written consent is not required, if the application for release of information is requested by:

  • a person who has been appointed your power of attorney (a power of attorney is the legal power to make decisions on someone else’s behalf)
  • a police officer applying for a release of vehicle/vessel registration information if they are performing a function associated with their role as a police officer
  • a court, by court subpoena, applying for the release of vehicle/vessel registration information
  • an interstate or federal authority which grants or issues vehicle/vessel registration under state or Commonwealth law applying for the release of vehicle/vessel registration information
  • a person representing an authorised government agency applying for a release of vehicle/vessel registration information—the person applying must show the legislation entitling the release of information.
  • a statutory authority (such as a hospital), applying for the release of vehicle/vessel registration information
  • a bankruptcy agent (such as an insolvency entity, trust, solicitor/lawyer), applying for the release of vehicle/vessel registration information
  • a solicitor/lawyer applying for the release of vehicle/vessel registration information for the purposes of fraud or criminal injury compensation cases.