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Refer a young person for a Get Started Voucher

Round 10 is now closed.

If you have registered as a referral agent, please watch for communication from the department. If you have not registered, you can register now.

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Note: If the child/young person holds, or their parent/carer/guardian holds, a valid Centrelink Health Care Card or Centrelink Pensioner Concession Card, a referral agent is not required.  They are eligible, and can apply via the normal online process. A referral agent is only required if the child/young person does not hold a valid card and requires financial assistance, or the family requires assistance to complete the online application.

Check if you are eligible to refer

Get Started Vouchers provide up to $150 to those who can least afford to join a sport or recreation club. The predominate eligibility criteria for the program is for the child/young person, or the parent, guardian or carer, to hold a valid Centrelink Health Care Card or Pensioner Concession Card with the child/young person’s name on it. Medicare card numbers and Customer Reference Numbers for Centrelink payments (including Family Benefit Part A or B) are not valid. Only valid Centrelink Health Care Cards or Pensioner Concession Cards are accepted. Audits of cardholders will be undertaken by the department to verify validity.

Eligible referral agents must:

  • have known the child/young person in their professional capacity for a minimum of three months
  • not be directly related to the child/young person
  • not be referring a child/young person to a club where the referral agent is involved as a member or employee
  • be able to justify the financial reasons why the child/young person has been referred
  • have found a Get Started Vouchers registered club (or know the parent/carer/guardian has found a club) where the voucher can be used.

Examples of referral agents include people who hold the following positions:

  • police officer
  • school principal
  • youth justice case worker
  • Government officer who holds an Identified position and regularly engages with Indigenous clients
  • health promotion worker/officer employed by a Queensland Aboriginal and Islander Health Council (QAIHC) member organisation or Primary Health Networks
  • multicultural services officer.

Where you know a child/young person who does not have access to a Centrelink Health Care Card or Pensioner Concession Card but requires financial support to join their local sport or recreation club, you may wish to refer them to the program.

You may also refer a child/young person to the program if they have access to a Health Care Card/Pensioner Concession Card but you are aware of significant issues that prevent the parent/carer/guardian from applying on their behalf. These issues may include:

  • Internet or computer access
  • Computer illiteracy
  • Living in rural/remote areas with limited internet capability.

If there are significant issues that prevent the parent/carer/guardian from applying, a referral agent may apply on their behalf. All applications are made online so the referral agent will need to create a QGrants account.

How to refer a child or young person

When referring a child/young person to the department please consider the following:

  1. Vouchers are aimed at those who, without this financial assistance, would not be able to join a sport or active recreation club.
  2. Once provided with a voucher, the child/young person will need access to a club and transport to and from training and/or competitions. Please do not refer children if you do not believe a voucher can be used.
  3. Please ensure that the child/young person can afford any ‘gap’ in membership/participation fees if the costs are greater than $150.

To register as a referral agent, please complete the form. While referral agents can register at any time, vouchers will still be provided in two rounds per year.

During the registration process you will need to nominate how many children/young people you are referring for a voucher. This should be the number of children you have identified, not an estimate. Vouchers will then be allocated on a first come, first served basis so referral agents are encouraged to register before the round opens. This will allow sufficient time for applications to be made, and vouchers to be used, prior to their expiry date.

When you have submitted the form, the Get Started Vouchers team will contact you within 10 business days with the outcome of your registration.

Once this process has been completed, if eligible, you will remain registered as a referral agent for the life of the program. Registered referral agents will be contacted by the Get Started Vouchers team prior to the opening of each round to ascertain the number of vouchers required for the coming round. As vouchers are limited, there is no guarantee referral agents will receive referral vouchers.

If you are allocated vouchers in a round, the Get Started Vouchers team will email you details on how to allocate vouchers to children/young people. You may complete the application process on behalf of a family, or you can simply assist the family to complete the application themselves.

If, at any point, you would like to remove yourself as a referral agent, simply respond to the department’s email indicating you would like to withdraw your registration.

Important dates

Round 10

  • Round 10 is closed.
  • Vouchers must be presented to a registered club by 13 November 2017.
  • Clubs must redeem vouchers online by 27 November 2017.
  • Applications for Round 11 open 24 January 2018.

Voucher use

  • The $150 voucher can be used at a sport or recreation club registered for Get Started Vouchers.
  • Vouchers must be used to help pay for club membership and/or participation fees.
  • If the membership/participation fees are more than $150, the parent, guardian or carer will need to pay the difference. If the membership/participation fees are less than $150, the club will be reimbursed for the membership/participation fees only. The remaining amount is not provided as cash or as payment for individual items to participate in the activity - such as jerseys, boots etc.
  • Refer to the terms and conditions for voucher use.
  • There is a limit of one voucher per child/young person per calendar year.

More information

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
28 September 2017
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