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Applying for a FairPlay voucher

The new FairPlay system, Enquire, is now open and accessible for existing and new users to register.

Parents, carers or guardians can apply for a voucher valued up to $150 for their child, which can be used towards sport and active recreation membership, registration or participation fees with registered activity providers.

There is a limit of 1 voucher per child per calendar year.

1. Check if your child is eligible

You can apply if your child:

• is a Queensland resident aged from 5 to 17 years (inclusive) at the time of application
• did not receive a FairPlay voucher this calendar year
• holds, or whose parent, carer or guardian holds, a valid Services Australia Health Care Card or Pensioner Concession Card with the child’s name on it.

When entering the details from your Health Care Card or Pensioner Concession Card (the card), the details will need to be entered in an exact manner. To ensure that the information is processed correctly, please do the following:

• Enter the “CUSTOMER NAME” exactly as it is shown on the top left hand corner of the parent’s card or the child’s card (if they have one). Include the middle initial/s if applicable.
• Enter the CRN number with 9 numbers and a capital letter, ensuring there are no spaces, dashes or the letters CRN included e.g. 000000000A
• Use the calendar to pick the expiry date shown on the card. The expiry date is located in the top right hand corner of the card.

The FairPlay application validates the card information that is entered with Services Australia in real time. If you are experiencing any issues after entering the card details correctly, it is recommended that you check with Services Australia to ensure the card is valid and has not expired or been suspended. You can check this online via your digital wallet - Digital wallet - Pensioner Concession Card - Services Australia.

Where you have confirmed with Services Australia that the card is valid and you are still experiencing difficulties in applying, please contact the department.

2. Make sure your activity is available

Please note: as we have transitioned to a new system the activity provider directory will be updated regularly with new providers.

If  an activity provider you are seeking is not listed, please approach the club as they may be an activity provider that has not yet sought registration and as such, is not yet listed on the website.

If the club is not an approved provider, they can register and seek approval through the FairPlay website.

Search the activity provider directory to check that:

• your chosen activity is listed
• there is a registered provider near you.

3. Read the terms and conditions

Read and understand the FairPlay voucher application terms and conditions.

4. Access the Enquire online system

You will need to register for an Enquire account before you can apply for a voucher.

Apply now

If you are successful

If your application is successful, your voucher will appear on the screen. You can access a copy of your voucher from the homepage and a pdf copy will be sent to your registered email address (you may need to check your junk mail).

Learn how to use your voucher.