Registering as an activity provider for FairPlay vouchers

Only registered activity providers can accept FairPlay vouchers from a parent, carer or guardian. These vouchers can be used towards membership, registration or participation fees for eligible activities.

You can register your organisation at any time, and your details will be included on the activity provider directory. You only need to register your organisation once - there is no need to register for each round.

Providers may receive communications from businesses or organisations purporting to be affiliated with the FairPlay Voucher Program.

The only way that a provider can be part of the FairPlay vouchers program is by:

1. Checking if you are eligible

To become a registered activity provider, your organisation must meet all of the following criteria:

  1. have a valid and current Australian Business Number (ABN) and be either:
    1. a Queensland sport and active recreation organisation affiliated with one of the listed State or National Level Organisations, or
    2. one of the listed Queensland State or National level sporting organisation, a Queensland not-for-profit sport or recreation organisation, or a not-for-profit community organisation (providing physical activity as a part of its programs), incorporated under the:
      1. Associations Incorporation Act 1981 (Qld),
      2. Corporations Act 2001 (Cwlth),
      3. Cooperatives Act 1997 (Qld), or
      4. Corporations (Aboriginal and Torres Strait Islander) Act 2006 (Cwlth); or
    3. a P&C Association established under the Education (General Provisions) Act 2006.
  2. provide one or more activities:
    1. listed in the eligible activity list;
    2. delivered in the State of Queensland,
    3. provided over a (minimum) series of 8 weeks/sessions,
  3. have and maintain suitable public liability and team/participant insurance;
  4. meet the Queensland Blue Card requirements for persons working with children; and
  5. ensure that all Eligible Activities are conducted by appropriately qualified persons, including coaches, instructors, referees, managers and first-aid officers (where applicable).

2. Check if you are already registered

First, check the activity provider directory to find out if your organisation is already registered.

If you are registered already, check the details are correct. If any changes are required, complete the activity provider update form.

3. Read the terms and conditions

Read and understand the FairPlay voucher activity provider terms and conditions.

4. Nominate a key contact from your organisation

Your organisation must have a key contact with a personal QGrants account. This personal account is then linked to the organisation account, giving the key contact the authorisation to redeem vouchers. Personal details for organisation contacts must be noted in this account for organisation registration requirements.

5. Create a QGrants account

If the key contact doesn’t already have a QGrants account, create a QGrants account using a personal email address or a generic email address for the organisation (e.g. Watch the video on how to create a QGrants account.

6. Complete the activity provider registration

Complete the activity provider registration in QGrants. Please login with the personal QGrants account you want linked to the organisation.

The activity provider directory only allows one location per organisation, so if you have multiple sites, list one central address as the initial contact point. During the registration process, you can tick the selection of activities that are provided in various locations.

Register as an activity provider

Watch the activity provider registration video

Duration 00:03:58 |

Joining a sport or other physical activity organisation is a great way for kids to keep active.

But some kids can’t join because costs get in the way.

Families who need a hand can apply for FairPlay vouchers, which provide up to $150 towards Activity Provider registration fees or membership.

FairPlay vouchers can only be redeemed at a registered Activity Provider.

If you are a representative of an Activity Provider, you can check the Activity Provider directory on our website to see if your organisation is already registered.

It's best to search by activity and postcode in case your organisation is already listed under a slightly different name.

If your organisation is listed on the Activity Provider directory, it’s registered and ready to redeem FairPlay vouchers. If you don't find your organisation on the directory but you meet the eligibility requirements, registering online is easy.

Nominate and create a QGrants account for a key contact, enter your organisation's details and submit your application.

Visit our website for more information about registering your organisation as an Activity Provider.

Once you’ve submitted your application, we’ll assess it and get back to you. If your organisation is eligible, you’ll receive an email confirming you are registered and you are ready to redeem FairPlay vouchers.

If your organisation is not eligible, you’ll receive an email outlining why.

Once you’re registered, you can redeem a voucher.

First, log into the Key Contact’s account.

Then, click on the ‘Applications’ tab, then ‘Redeem Voucher’.

We’ll cover trouble-shooting in a moment. For now, here’s how to redeem your vouchers.

One: Enter the voucher number and confirm the child’s details.

Two: Select the activity from the drop-down menu

Three: Enter the participation fee. This should be the total cost for the child’s membership or registration not just the amount of the voucher.

Four: Select the Activity Provider bank account the funds need to go into, or fill in the details to nominate a new one.

Five: Click ‘submit’.

You can check the status of each voucher by clicking on the ‘Applications’ tab.

If the status of the voucher says ‘Agreement Created’ or ‘Approved’, you’ll receive the funds within 10 business days.

If a voucher status says ‘More Information Required’, you’ll need to click on the application and revisit the form.

Read it through carefully to make sure you’ve filled in all the details.

Now, let’s trouble-shoot. If you don’t have a login, you’ll need to create a QGrants account to redeem your vouchers. We have a ‘Creating an Account’ video that shows you what to do.

If you’re logged in but you can’t see a ‘Redeem Voucher’ button—or, if you’ve just created an account—you’ll need to complete the Activity Provider update form on our website.

If your organisation is registered but some details on the Activity Provider directory need updating, like the Activity Provider’s email address, you can also use this form.

We’ll email you when we’ve updated these changes in our system. This might take up to ten business days.

As a registered FairPlay vouchers Activity Provider, you can also access a range of advertising that promotes your organisation as an Activity Provider.

Thanks for helping children and young people be active!

Authorised by the Queensland Government, William St, Brisbane.

After you apply

Once you have completed the online registration process, we will assess your application.

If your organisation is eligible, it will be listed on the activity provider directory once we have processed your registration.

If your organisation’s registration needs more information, we will get in touch with your key contact.

Managing your organisation’s details

Complete the activity provider update form to:

  • update a key contact’s details
  • remove the existing key contact
  • update the organisation’s details listed on the activity provider directory.

Promote your organisation as a registered activity provider

Once we have confirmed you are registered, you can use these materials to promote FairPlay:

You can:

  • publish the web badge on your website
  • put the poster up around your organisation or at other local venues
  • write an article in your newsletter
  • publish on your social media that round 2 is opening soon.

These materials should only be reproduced from the original files provided and should not be recreated or redrawn.