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Registering as a FairPlay voucher referral agent

Registered referral agents can assist families in genuine financial need to access FairPlay vouchers by:

  • promoting the program
  • helping families set up a QGrants account and apply for a voucher
  • providing access to a computer
  • applying for vouchers on their behalf.

They can help when:

  • the child or parent/carer/guardian does not have a valid Services Australia Health Care Card or Pensioner Concession Card
  • families with a valid Services Australia card require assistance to complete the online application.

Who is eligible to be a referral agent?

We want to engage with Queenslanders who regularly work with children/young people or their families.

Referral agents must be aware of the obligations for referring a child or young person to the vouchers program:

  • only referring a child/young person that you have known in your professional capacity for a minimum of 3 months
  • agreeing to not refer immediate family
  • agreeing to not specify at which activity provider the voucher should or must be redeemed
  • upon request from the Department of Tourism, Innovation and Sport be able to justify the financial reasons why the child or young person has been referred
  • being aware of the privacy collection notice.

Referral agents can include:

  • Youth Justice and Child Safety officers
  • Community health workers
  • School/deputy principal or school guidance officer
  • Police officer (who works with children/families in need).

Considering becoming a referral agent?

Watch the video to learn more about the role of referral agents and how to help families apply for a voucher.

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Joining a sport or other physical activity organisation is a great way for kids to keep active.

But some kids can’t join because the costs get in the way. Families who need a hand can apply for FairPlay Vouchers, which provide up to $150 towards fees to join a registered Activity Provider.

Families with a valid Department of Human Services Health Care Card, or Pensioner Concession Card, can apply for a voucher when a round is open.

Registered referral agents can help other families in genuine need of financial support to apply.

To be a referral agent, you need to be a professional working with children, like a youth justice worker or a school guidance officer.

You need to have known the child professionally for at least three months, you can’t refer your own child for a voucher, and you can’t stipulate which Activity Provider the child should use the voucher at.

If you would like to be a referral agent, and you meet the criteria, you need to register online.

When you register you’ll need to nominate the number of children you would like to refer. There’s only a limited number of vouchers so nominate the exact number of children you have identified, not an estimate.

You’ll also need to ensure there is a registered Activity Provider where the child can use the voucher.

When you submit the online form, it is sent to us to check if you’re eligible.

We will email you to confirm your registration or ask you for more information if we need it.

Once you’re approved as a referral agent, the process is complete, and there’s no need to register again. If you need to change your details or the number of vouchers you have nominated, email your changes to our team.

Before each round opens, we will email you to ask how many children you would like to refer to the upcoming round, so please respond as soon as possible.

When numbers are finalised, you’ll receive an email containing links to complete the voucher applications or you may be placed on a waiting list.

If families you are helping are able to complete the online application themselves, forward the link to them directly.

If a family needs help applying, you can help the parent create a QGrants account. If needed, you can also create your own QGrants account to apply on their behalf.

If you’re not sure how to create an account, we have a ‘How to Apply’ video that shows you what to do.

Thanks for helping children and young people be active.

Authorised by the Queensland Government, William St, Brisbane.

Complete the registration form

You will need to include:

  • your name
  • your occupation
  • the organisation you work for
  • your organisation's suburb
  • work email address (personal email addresses are not accepted)
  • how many children you want to refer.

Register as a referral agent

After you apply

Once you have submitted the form, we will contact you within 10 business days with the outcome of your application.

If eligible, you will remain registered as a referral agent for the life of the program and do not need to re-register each round.

Learn how to refer children to the program.

Promote your role as a referral agent

Once we have confirmed you are registered, you can use these materials to promote FairPlay:

You can:

  • put the poster up around your organisation or at other local venues
  • write an article in your newsletter.

These materials should only be reproduced from the original files provided and should not be recreated or redrawn.