Registering as a FairPlay voucher referral agent

Registered referral agents can assist families in genuine financial need to access FairPlay vouchers by:

  • promoting the program
  • helping families set up a account and apply for a voucher
  • providing access to a computer
  • applying for vouchers on their behalf.

They can help when:

  • the child or parent/carer/guardian does not have a valid Services Australia Health Care Card or Pensioner Concession Card
  • families with a valid Services Australia card require assistance to complete the online application.

Who is eligible to be a referral agent?

We want to engage with Queenslanders who regularly work with children/young people or their families.

Referral agents must be aware of the obligations for referring a child or young person to the vouchers program:

  • only referring a child/young person that you have known in your professional capacity for a minimum of 3 months
  • agreeing to not refer immediate family
  • agreeing to not specify at which activity provider the voucher should or must be redeemed
  • upon request from the Department of Tourism, Innovation and Sport be able to justify the financial reasons why the child or young person has been referred
  • being aware of the privacy collection notice.

Referral agents can include:

  • Youth Justice and Child Safety officers
  • Community health workers
  • School/deputy principal or school guidance officer
  • Police officer (who works with children/families in need).

Considering becoming a referral agent?

In the coming months FairPlay will transition to a new online system. We are currently not accepting referral agent applications. When our new system is available, we will send a call out for all users to register. Registration will be simple and will mean everyone is set up in the new system, ready for future rounds.

As a valued FairPlay referral agent we thank you in advance for your support and will be in touch soon. If you have any questions, please email