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Information for clubs

Round 12 is now open for voucher applications.

To update your club’s contact or any club details, please complete the Club Change Request Form.

To find out about becoming a Get Started Vouchers registered club and how to redeem vouchers, watch the short video below.

Joining a sport or active recreation club is a great way for kids to keep active.

But some kids can’t join because costs get in the way.

Families who need a hand can apply for ‘Get Started Vouchers’, which provide up to $150 towards club fees.

‘Get Started Vouchers’ can only be redeemed at registered clubs.

If you are a club representative, you can check the club locator on our website to see if your club is registered.

You can search by activity and postcode in case your club is already listed under a slightly different name.

If your club is on our website, it’s registered and ready to redeem ‘Get Started Vouchers’.

If you don’t find your club on our website, registering online is easy.

Create an account, enter your club’s details and submit your application.

Visit our website for more information about registering your club.

Once you’ve submitted your application, we’ll assess it and get back to you. If your club is eligible, you’ll receive an email confirming your club is registered and ready to redeem ‘Get Started Vouchers’.

If your club is not eligible, you’ll receive an email outlining why.

Once you’re registered, you can redeem a voucher.

First, log into your account.

Then, click on the ‘applications’ tab, then ‘redeem voucher’.

We’ll cover trouble-shooting in a moment. For now, here’s how to redeem your vouchers.

One: enter the voucher number and confirm the child’s details.

Two: select the activity from the drop-down menu

Three: Enter the participation fee. This should be the total cost for the child’s membership, not just the amount of the voucher.

Four: Select the club bank account the funds need to go into, or fill in the details to nominate a new one. You can update your bank account details each time you redeem a voucher.

Five: Click ‘submit’.

You can check the status of each voucher by clicking on the ‘applications’ tab.

If the status of the voucher says ‘agreement created’ or ‘approved’, you’ll receive the funds within 10 business days.

If a voucher status says ‘more information required’, you’ll need to click on the application and revisit the form.

Read it through carefully to make sure you’ve filled in all the details.

Now, let’s trouble-shoot. If you don’t have a login, you’ll need to create your own account to redeem your vouchers. We have a ‘Creating an Account’ video that shows you what to do.

If you’re logged in but you can’t see a ‘redeem voucher’ button—or, if you’ve just created an account—you’ll need to complete the Club Change Request Form on our website.

If your club is registered but some details on the club locator need updating, like the club’s email address, you can also use this form.

We’ll email you when we’ve updated these changes in our system. This might take up to five business days.

As a registered ‘Get Started Vouchers’ club, you can also access a range of advertising that promotes your club.

For more information, visit our FAQs page. There, you’ll find answers to most questions, plus fact sheets and instructions.

If your question is not on our website, just call or email us.

Thanks for helping children and young people get active!

Authorised by the Queensland Government, William St, Brisbane.

Creating an account

Watch the video to find out how to easily create your personal QGrants account.

Let’s create an account.

You’ll need an email address and the instructions on our ‘How to apply’ page:

Begin by entering first name, surname and email address.

Then, create a password.

Click to confirm you’re not a robot.

Once you click register you will receive an email to your nominated email address. You need to open this email and click the activation link to finalise the process.

If you don’t get the email, make sure you check your junk mail.

Create your QGrants account.

Important dates

Round 12

  • Round 12 is now open for voucher applications.
  • Round 12 will close when all available vouchers are issued. If the voucher allocation is not reached, the round will close on 28 September 2018.
  • Vouchers must be presented to a registered club by 16 November 2018.
  • Clubs must redeem Round 12 vouchers online by 30 November 2018. Vouchers are not redeemable after this date.

Register your club or redeem a Get Started Voucher

Before you register your club, update your club’s details or redeem a voucher you will need to answer the questions below. There are helpful hints provided with each answer to assist you. Note: this information is not for parents.

If you are a parent looking for a voucher please review the parent’s page.

  1. Which of the following do you wish to do?
  2. Is your club already listed on the club locator (new window)?
  3. Are you affiliated with a state level organisation (new window)?
  4. You must be a Queensland incorporated not-for-profit sport and recreation club, satisfy additional criteria (new window) and provide a copy of the club’s insurance for the activities the club provides.

  5. Are you using a compatible internet browser (new window)?
  6. Do you have a QGrants login?
  7. Are you using a compatible internet browser (new window)?
  8. Do you have a QGrants login?
  9. Is your club already listed on the club locator (new window)?
  10. Are you the person registered as the contact person in the QGrants system? This is the club contact responsible for redeeming vouchers, and has a personal QGrants account linked to the registered club account. You can check this by logging into QGrants (new window), clicking on ‘Accounts’ and checking that there is an account listed for your club and you are listed as the responsible person. If you do not have an account, you will need to set up a QGrants (new window) account first.
  11. Have you read the terms and conditions (new window) outlining what vouchers may be used for? Vouchers may be used to help pay for club membership and/or participation fees. The club can only redeem the voucher for the normal membership and/or participation fee charged for any child or young person wishing to become a member. For further information of voucher uses please review our FAQs (new window).
  12. Are you using a compatible internet browser (new window)?
  13. Do you have a signed copy of the voucher and your club’s bank details?
  14. Is your club already listed on the club locator (new window)?
  15. Do you have a personal QGrants login?
  16. Are you the person registered as the contact person in the QGrants system? This is the club contact responsible for redeeming vouchers, and has a personal QGrants account linked to the registered club account. You can check this by logging into QGrants (new window), clicking on ‘Accounts’ and checking that there is an account listed for your club and you are listed as the responsible person. If you do not have an account, you will need to set up a QGrants (new window) account first.