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You have consumer rights, regardless of whether you pay for a good or service yourself, with NDIS money, or through a disability support service.
When a salesperson comes to your door or calls you on the telephone trying to sell you something, you have extra consumer rights.
If you participate in the NDIS and you have a problem with a disability related product or service you have paid for, you can use your consumer rights to get the problem fixed.
Information on how the Office of Fair Trading can help consumers with disabilities.
Please use our complaints and compliments form.
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