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Consumer advice, rights and responsibilities

Tips to become a smarter shopper

  • Tips for budgeting
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  • Having your bag checked
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Avoiding unfair business practices as a consumer

  • Avoid being mislead about price, quality and value
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Advice for Aboriginal and Torres Strait Islander consumers

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Non-English speakers resources

We have lots of fact sheets and videos in languages other than English. Find them all on this page.

Advice for online gambling consumers

Learn about Australia’s framework to help protect you when gambling online and who our Office of Liquor and Gaming Regulation has licensed.

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Office of Fair Trading

Go back to Office of Fair Trading home.

Regulated sectors

We regulate a number of industry sectors.

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Tips for other industries

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Consumer rights, complaints and scams

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Contact us

  • For general enquiries, feedback, complaints and compliments:

    13 QGOV (13 74 6813 74 68)

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