Renew or restore your motor industry licence
Your licence or registration is valid for either 1 or 3 years, whichever you choose. You must renew it before it expires. It’s illegal to work without a valid licence or registration.
If you are unsure when your licence or registration certificate expires:
- check using our free online register
- contact us.
Renew your licence or registration certificate
We will send you a renewal notice 4–6 weeks before the expiry date or you can apply to renew online with the Fair Trading – Renewal Application form.
You only need your licence number to start the online renewal process. You will then be prompted to create a Queensland Government account. You don't have to do this but if you do, we'll be able to prefill the form with your personal details and give you status updates on the progress of your renewal.
If your licence or registration is expiring and you haven’t received the renewal form, please contact us and ask for a new one.
To renew, you must:
- complete the renewal form
- tell us whether you’re applying for a 1-year or 3-year licence
- give us the names and addresses of any business associates
- pay the fee, including criminal history check fee, stated on your form.
Make sure to check that the details on your renewal form are correct. You must lodge your renewal before your licence or registration expires.
You may only submit your form:
Processing time
The processing time is 4–6 weeks. Your old licence is valid during this time.
This can take longer if your application is not complete. This might be because of:
- missing information
- unpaid fees.
We will contact you if you submitted an incomplete application. You will need to complete the application before we can proceed. Otherwise, we may withdraw your application.
Trust accounts
When you renew your licence, you must report on how you managed your trust accounts in the old licence period. You will need to submit an audit report on all trust accounts. Trust account Audit reports can be lodged online.
You don’t need to do this as a registered salesperson.
If you didn’t manage any trust accounts at all, you must make a statutory declaration. This is a legally binding statement and must say that you did not:
- operate a trust account
- receive any funds on behalf of another person.
Restore your licence or registration certificate
If your licence or registration expires, you have 3 months to apply to restore it. Remember, you cannot work without a valid licence or registration. We will send a reminder letter if you do not renew your licence before it expires. You can also apply to restore online.
Contact us if you need a new form.
To restore your licence or registration, you must:
- complete the restoration form
- tell us whether you’re applying for a 1-year or 3-year licence
- give us the names and addresses of any business associates.
Make sure to check that the details on your renewal form are correct. We must receive your form before the 3-month deadline.
You may only submit your form:
Restoration fees
If you choose to restore an expired licence, you will need to pay a late fee. Your restoration fee will include the late fee.
Lapsed licences
You may only restore an expired licence or registration during the first 3 months after the expiry date. After this, you must apply for a new licence. You may not work until we approve your new licence.
Processing time
The processing time is 4–6 weeks. Your old licence is valid during this time.
This can take longer if your application is not complete. This might be because of:
- missing information
- unpaid fees.
We will contact you if you submitted an incomplete application. You will need to complete the application before we can proceed. Otherwise, we may cancel your application.
Trust accounts
When you restore your licence, you must report on how you managed your trust accounts in the old licence period. You will need to submit an audit report on all trust accounts. Trust accounts audit reports can be lodged online.
You don’t need to do this as a registered salesperson.
If you didn’t manage any trust accounts at all, you must make a statutory declaration. This is a legally binding statement and must say that you did not:
- operate a trust account
- receive any funds on behalf of another person.