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Update or renew your inbound tour operator registration

  • Update your details

    Find out how to update your registration details. This might be to change your places of business, other addresses, partners or executive officers.

  • Renew your registration

    Find out how to renew your expiring registration. We will send you a renewal form, or you can ask us for a replacement.

  • Replace your registration certificate

    You must replace your registration certificate if it’s lost, stolen or destroyed or you risk a fine. Find out how to apply for a replacement.

  • End your registration

    We may terminate your registration, or you can choose to do so yourself. Find out about cancelling, suspending or surrendering your registration.

Code of Conduct

The code of conduct (PDF, 306KB) is mandatory for all inbound tour operators. It sets out how to operate in an honest, fair and professional way.

You must know and follow the code of conduct.


Inbound tour operators must comply with several state and federal laws. You can access them via the links below.

The Tourism Services Act 2003 (PDF, 388KB)

Fair Trading Act 1989 (PDF, 741KB)

Competition and Consumer Act 2010 (Australia)

Last updated
30 June 2017
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