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Media statements

Below is a list of our media statements on fair trading topics.

The statements are made by the:

  • Honourable Yvette D'Ath MP, Attorney-General and Minister for Justice (marked with an asterisk)
  • Office of Fair Trading.

The tables below contain statements for the past 3 years. Visit the Ministerial media statements website for older statements by Ministers responsible for fair trading.

2017

Media statement Date
Spotted – dodgy real estate agent
A Brisbane real estate agent was fined $15,000 and disqualified from working in the industry for ten years by the Brisbane Magistrates Court yesterday (18 October 2017), following an Office of Fair Trading (OFT) investigation.
18/10/2017
Dance don’t cry: buy your festival tickets from the authorised seller
The Office of Fair Trading (OFT) is reminding Queenslanders buying tickets for festivals and events this summer not only to be aware of their consumer rights, but also to know their responsibilities.
11/10/2017
Step right up and learn a few things about ladder safety
Storm season is almost here and as homeowners prepare by cleaning out gutters or maintaining trees, the Office of Fair Trading is urging Queenslanders to use ladders safely. 
10/10/2017
Parents urged to show restraint with unsafe car seats
The Office of Fair Trading (OFT) is urging parents and caregivers to ensure any child car restraints they have purchased, or plan to purchase, meet mandatory Australian safety standards.
05/10/2017
Queensland Office of Fair Trading commits to new action plan for Indigenous consumers
The Queensland Office of Fair Trading (OFT) has affirmed its commitment to prioritising Aboriginal and Torres Strait Islander consumer disadvantage in the marketplace as Australian consumer agencies launch the National Indigenous Consumer Strategy (NICS) Action Plan 2017–2019.
27/09/2017
Unsafe toys better run, not hide – Fair Trading safety inspectors are coming to town
With 13 weeks until Christmas, the Office of Fair Trading (OFT) Product Safety Team has begun its state-wide annual toy safety check Operation Safe Christmas 17.
25/09/2017
Former real estate agent ordered out of the game for 10 years
A former Gold Coast resident letting agent has been banned from the real estate industry for 10 years and fined $3,000 following an Office of Fair Trading investigation. 
21/09/2017
Do Not Knock informed communities program expands to Hope Vale
The Do Not Knock informed communities program expanded to Hope Vale today (21 September 2017), with residents marking the occasion at a community event.
21/09/2017
Man fined for turning a blind eye to his obligation to consumers
A Gold Coast man was fined $9,000 and ordered to pay restitution of $3,000 by the Brisbane Magistrates Court today (15 September 2017), following an Office of Fair Trading (OFT) investigation.
15/09/2017
No fun and games for toy store fined for selling banned goods
A Gold Coast business has been fined by the Southport Magistrates Court (11 September 2017) for selling unsafe toys, following an Office of Fair Trading (OFT) investigation.
11/09/2017
Don't let the dad joke be on you - use your gift card before it expires
The Office of Fair Trading is reminding all dads who received a gift card for Father's Day yesterday to use them before they expire. 
04/09/2017
Out of the jungle - consumers no longer left out of pocket
Nine consumers who were left out of pocket by an online store were awarded redress today by the Beenleigh Magistrates Court following an Office of Fair Trading investigation. 
01/09/2017
Don't let your lay-by go bye-bye
With seventeen weeks today until Christmas, the Office of Fair Trading is reminding shoppers who play to lay-by Christmas gifts to read the terms and conditions carefully before signing on the dotted line. 
28/08/2017
Attorney-General warns Queensland consumers about ticket resale website Viagogo*
Attorney-General and Minister for Justice Yvette D'Ath has warned Queensland consumers to be very cautious about buying event or concert tickets from ticket resale website Viagogo. 
27/08/2017
Removalist fined for failing to supply removalist services
A Sunshine Coast removalist has been ordered to pay a total of $8,685 in fines, restitution and court costs after being found guilty for failing to supply goods and services to two Queensland consumers. 
25/08/2017
Unlicensed Brisbane tradie fails to measure up
A Brisbane man, who misrepresented himself as a company director and licensed tradesman, has been ordered to pay $29,141 in fines and restitution by the Brisbane Magistrates Court today, following an Office of Fair Trading (OFT) investigation.
18/08/2017
Ekka safety blitz underway*
The Office of Fair Trading is tackling consumer product safety at Brisbane's annual Ekka show, performing product safety assessments of toys and goods found in showbags and throughout the Ekka. 
10/08/2017
Baby neck floats a water bound danger to young children
The Queensland Office of Fair Trading is warning parents and caregivers against using unsafe baby neck floats after recent safety investigations into two products found they failed to meet safety standards and had the potential to cause serious injuries to infants.
08/08/2017
Honesty still the best policy as Fair Trading pursues disciplinary action against motor dealer
The Queensland Office of Fair Trading is warning consumers to avoid dealing with a Manly West motor dealer, after he was charged with 81 counts of fraud over the sale of written-off caravans. 
07/08/2017
Repeat offender steers towards fine
A Sunshine Coast man has been ordered to pay $6,000 in fines in the Caloundra Magistrates Court today (28 July 2017) after charges were brought by the Office of Fair Trading (OFT) for failing to supply goods paid for by customers.
31/07/2017
Office of Fair Trading turns the heat up on door-to-door air conditioning sales
A solar and air-conditioning marketing business in north Queensland has paid a penalty of $10,800 following an investigation by the Office of Fair Trading (OFT).
28/07/2017
Write-off scammers this tax season
With tax season upon us, the Office of Fair Trading (OFT) is reminding Queenslanders to never give out bank details or credit card numbers after answering the phone, even if being offered an incentive like a larger or quicker tax refund.
25/07/2017
Real estate agent no longer trusted with trust money
A Brisbane real estate agent was sentenced to 12 months' imprisonment, suspended for 18 months in the Brisbane Magistrates Court today, following an Office of Fair Trading investigation. 
21/07/2017
Have your say on body corporate issues*
Queenslanders are invited to have their say on body corporate procedural issues, with the release an independent report that is now available for consultation.
13/07/2017
No excuse for no licence
A Sunshine Coast woman was fined $3,00 and disqualified from working in the real estate industry for three years by the Caloundra Magistrates Court yesterday (11 July 2017) for acting as an unregistered real estate salesperson, following an Office of Fair Trading investigation.
12/07/2017
Fair trading officers chalk it up to consumer rights
The Office of Fair Trading is dusting off the chalk after presenting to over 3800 students at 50 schools in the first school semester about the importance of understanding consumer rights. 
27/06/2017
End of financial year sales don't signal the end of your consumer rights
Although grabbing a bargain may be the first step to a successful end of financial year (EOFY) sales, the Office of Fair Trading (OFT) suggests knowing your consumer rights is a close second. 
23/06/2017
Reminder: use fidget spinners safely
The Queensland Office of Fair Trading (OFT) is warning consumers to read instructions and supervise children when using fidget spinners in light of recent reports of injuries both in Australia and overseas. 
23/06/2017
Poole prosecuted for porkies
A Somerset man was fined $3,000 by the Brisbane Magistrates Court yesterday (20 June 2017) after being charged by the Office of Fair Trading (OFT) for falsely representing a vehicle’s mileage.
21/06/2017
Blind and curtain cords a strangulation risk to young children
As school holidays begin, the Office of Fair Trading (OFT) is reminding Queenslanders to be aware of the potential risks blind and curtain cords pose to young children. 
21/06/2017
Office of Fair Trading warns consumers: your poker face isn't enough
The Office of Fair Trading (OFT) is warning consumers they need to be armed with more than just their poker face when bidding at property auctions, after research showed an alarming number of people don't realise auctions have special rules. 
19/06/2017
Prestige motor dealer no longer prestigious
A former Brisbane motor dealer was fined $4,876 and permanently disqualified from the motor industry by the Queensland Civil and Administrative Tribunal (QCAT) this week, following an Office of Fair Trading (OFT) investigation. 
16/06/2017
Backyarder caught out
A Surfers Paradise man was fined $8,000 by the Southport Magistrates Court yesterday (12 June 2017) for selling motor vehicles without a license. 
13/06/2017
Make sure your child's nightwear leaves them as snug as a bug in a rug
Following the recent update to the mandatory standard for children's nightwear, the Office of Fair Trading (OFT) is taking the opportunity to remind parents and caregivers to always check warning labels on their kids' clothes. 
09/06/2017
Stay warm, not burnt this winter
With the first day of winter here, the Office of Fair Trading (OFT) is once again reminding Queenslanders of the potential safety risks associated with common winter warmers. 
01/06/2017
Motor dealer caught winding back the clock
A Gold Coast man was ordered to pay $3,657 in fines and disqualified from working in the motor industry for 10 years by the Queensland Civil and Administrative Tribunal (QCAT) yesterday (30 May 2017).
31/05/2017
South Australian man fined for keeping deposit
A South Australian man was fined a total of $4,500 and ordered to pay court costs by the Redcliffe Magistrates Court yesterday (17 May 2017), following an Office of Fair Trading (OFT) investigation.
18/05/2017
Tipped off to social media scams
As the incidence of scams and losses from scams continue to rise, Queenslanders are being reminded that anyone can be a scam target at any time.
15/05/2017
Make sure your gift card is the gift that keeps giving after Mother's Day
With Mother's Day all wrapped up for 2017, the Office of Fair Trading (OFT) is reminding everyone who received a gift card yesterday to use them sooner rather than later. 
15/05/2017
Growth chart has the measure of common household safety hazards
Parents and caregivers know as a child grows, their safety requirements grow with them, so the Office of Fair Trading (OFT) is offering a free ‘Safety Wise’ growth chart outlining common household products which may cause harm to young children.
11/05/2017
Yarrabah community takes a stand against door-to-door traders
The Yarrabah community has today (9 May 2017) celebrated the launch of the Do Not Knock informed communities program, with the unveiling of new roadside signage designed to warn door-to-door traders not to trade unlawfully.  
09/05/2017
Don't leave mum waiting this Mother's Day
With Mother's Day just around the corner, the Office of Fair Trading is encouraging consumers to plan their flower deliveries sooner rather than later.  
28/04/2017
Custom saddle maker runs foal
A Queensland saddle maker was fined $4000 by the Gatton Magistrates Court today (24 April 2017) after the Office of Fair Trading brought charges for breaching the Australian Consumer Law. 
24/04/2017
Business fined for targeting vulnerable customers*
A business which signed up vulnerable people to paid training courses has been forced to pay $430,000 in penalties, as a result of a Queensland Office of Fair Trading investigation.  
24/04/2017
Parents warned against the dangers of toppling furniture
The Office of Fair Trading (OFT) is warning parents and carers about the hidden dangers of unstable furniture and unsecure televisions around the home that can cause serious injuries to young children.
20/04/2017
Competition encourages school students to Buy Smart*
As Term 2 gets underway in Queensland, the Palaszczzuk Government is reminding school teachers, parents and students about the annual Buy Smart competition, which offers students and schools the chance to win a share in $15,000 worth of cash prizes.  
20/04/2017
Million kilometre trip for couple of dodgy motor dealers
A Gold Coast couple were ordered to pay $30,000 in fines by the Southport Magistrates Court yesterday (10 April 2017) for multiple consumer law and motor dealing offences, following an Office of Fair Trading (OFT) investigation.
11/04/2017
Book smarter and avoid a holiday disaster
Being left stranded or out of pocket is everyone's holiday nightmare, so the Office of Fair Trading (OFT) is warning consumers to do their homework before booking travel and accommodation. 
10/04/2017
Crash landing for former travel agent
A Mudgeeraba woman was today ordered to pay more than $36,000 in fines and restitution by the Southport Magistrates Court after being charged by the Office of Fair Trading (OFT) for breaching the Australian Consumer Law (ACL). 
06/04/2017
Treadmills pose serious safety risk to young children
The Office of Fair Trading (OFT) is reminding parents and caregivers of young children to be cautious around treadmills, following a recent incident which left a West Australian toddler with serious injuries.
04/04/2017
Jimboomba real estate agent fined
A Jimboomba real estate agent was fined $20,000 in the Beenleigh Magistrates Court today (24 March 2017), following an investigation by the Office of Fair Trading (OFT). 
24/03/2017
Bond cleaner at the end of a slippery slope
A Brisbane man was ordered to pay more than $10,000 in the Brisbane Magistrates Court (17 March 2017), after being charged by the Office of Fair Trading (OFT) for making false and misleading statements and failing to supply cleaning services.
20/03/2017
Not-so easy build for consumers
A Gold Coast man has been ordered to pay more than $37,000 in fines and restitution by the Southport Magistrates Court (13 March 2017), following an Office of Fair Trading (OFT) investigation.
14/03/2017
Former real estate agent imprisoned for gambling trust account money
A former Inala real estate agent was sentenced to four years’ imprisonment by the Brisbane Magistrates Court today (3 March 2017), following an Office of Fair Trading (OFT) investigation.
03/03/2017
Safe bean bag use for infants and children
The Office of Fair Trading (OFT) is reminding parents and caregivers to never let infants aged under 12 months sleep on bean bags.  
01/03/2017
Fair Trading warns against dealing with Asbestos Audit Pty Ltd
The Queensland Office of Fair Trading (OFT) has issued a formal warning to Australian businesses and consumers to avoid dealing with the Brisbane-based company ‘Asbestos Audit Pty Ltd’ or its director, Mark Dougal Rentoul.
24/02/2017
Toy store owner on the naughty list for failing to supply toys
A Victorian entrepreneur was ordered to pay $4,000 in fines by the Brisbane Magistrates Court on Friday (17 February 2017), following an Office of Fair Trading investigation. 
20/02/2017
Government extends interim ban on unsafe ethanol burners*
The Palaszczuk Government has extended the interim ban on the sale of unsafe ethanol burners. The interim ban will now be extended by another 30 days, which all other Australian states and territories are also implementing.
17/02/2017
Defrauding days over for Brisbane property manager
A real estate salesperson was ordered to pay $4,416.54 and disqualified from working in the industry for five years by the Wynnum Magistrates Court on Friday (10 February 2017), following an Office of Fair Trading (OFT) investigation.
13/02/2017
Think with your head in matters of the heart this Valentine's Day
In the lead up to Valentine's Day, the Office of Fair Trading is warning Queenslanders looking for love online to protect themselves from potential financial loss. 
03/02/2017
Local fraudster all stitched up
A Brisbane woman was fined $50,000 in the Southport Magistrates Court earlier this month, following an investigation by the Office of Fair Trading (OFT).
27/01/2017
Gladstone property manager provides the OFT with fraudulent certificate
An unlicensed property manager was ordered to pay $4,207 and disqualified from working in the real estate industry for three years by the Gladstone Magistrates Court today (25 January 2017), following an Office of Fair Trading investigation.
25/01/2017
Reminder: Stay safe around pools this Australia Day
With Aussies traditionally celebrating Australia Day by the pool, the Office of Fair Trading is reminding consumers to be conscientious around water, including portable pools. 
24/01/2017
Real estate salesperson disqualified for siphoning rent money
A former Springwood real estate salesperson was ordered to pay $10,000 and banned from the real estate industry by the Queensland Civil and Administrative Tribunal on Friday, following an Office of Fair Trading investigation. 
16/01/2017
Signed, sealed, delivered: over $5.7million returned to Queenslanders in 2016
The Office of Fair Trading secured over $5.7 million in redress for Queensland consumers who found themselves out of pocket in 2016.  
16/01/2017
Warning about the potential risks with air lounger products in water
The Office of Fair Trading (OFT) is warning consumers against using inflatable air loungers in water, following reports of near drownings interstate.          
04/01/2017

2016

Media statement Date
Sunshine Coast residents reminded of danger of yo-yo balls
The Office of Fair Trading (OFT) is issuing a reminder to Sunshine Coast residents of the dangers of yo-yo balls, after the banned products were discovered at a Christmas community event today (23 December 2016).
23/12/2016
Queensland handyman all decked out
A Maryborough businessman was ordered to pay more than $18,000 in fines and compensation in the Hervey Bay Magistrates Court today (21 December 2016) after the Office of Fair Trading (OFT) brought charges for breaching the Australian Consumer Law (ACL).   
21/12/2016
Government announces interim ban on unsafe ethanol burners*
The Palaszczuk Government is committed to ensure Queenslanders are safe and has taken steps to impose an interim ban on the sale of unsafe ethanol burners, effective from today.
21/12/2016
Solar system installer takes consumers on a ride
A Molendinar business has been ordered to pay $57,770 in fines and restitution in the Southport Magistrates Court (12 December 2016) for accepting payment and failing to supply solar system products and installation services.
14/12/2016
We've made a list of toys and checked them twice
The Office of Fair Trading (OFT) has completed its annual toy safety audit in the lead up to Christmas with more than 327 products for sale inspected, and four toys removed from sale.
12/12/2016
Queensland Office of Fair Trading welcomes Productivity Commission draft report
The OFT has welcomed a Productivity Commission draft report into the enforcement and administration arrangements underpinning the Australian Consumer Law.  
09/12/2016
New consumer education resources launched on International Day of People with Disability*
The Queensland Government is today marking International Day of People with Disability. 
03/12/2016
Ethanol burner safety warning
The Office of Fair Trading has issued a reminder to Queenslanders of the potential dangers of ethanol burners, following injuries in separate incidents in Western Australia and on the Sunshine Coast recently.
24/11/2016
Licensed venues and accommodation providers focus for Schoolies*
The Palaszczuk Government is committed to ensuring school leavers remain safe during the upcoming Schoolies festivities across Queensland.
18/11/2016
Aboriginal and Torres Strait Islander consumers say no to unwanted offers
Consumer protection agencies across Australia are taking on unscrupulous and manipulative traders as part of a national education campaign encouraging proactive Aboriginal and Torres Strait Islander consumers. 
11/11/2016
New Zealand company pays the price for selling banned goods
An Office of Fair Trading investigation has seen a New Zealand retailer enter into an enforceable undertaking for alleged breaches of product safety laws. 
09/11/2016
Competition sparks next generation of smart consumers*
The next generation of canny consumers has made its move into the spotlight, thanks to the Queensland Office of Fair Trading's 2016 Buy Smart Competition.   
03/11/2016
Don't dance in the dark - know your refund rights in case of music festival cancellations
With the summer music festival fast approaching, and the cancellation of almost 50 music festivals across Australia since 2010, the Office of Fair Trading is reminding consumers of a few simple strategies to avoid being left out of pocket.
24/10/2016
Gold Coast's dodgiest motor dealer jailed
Paul David Smith has today (21 October 2016) been imprisoned and ordered to pay over $37,000 in fines and costs by the Southport Magistrates Court after being charged by the Office of Fair Trading (OFT) for a second time.   
21/10/2016
Dishonest agent kicked out of real estate industry
A Gold Coast real estate agent was fined $5,000 in the Queensland Civil and Administrative Tribunal (QCAT) on Tuesday (11 October 2016) and permanently disqualified from holding a real estate licence, following an investigation by the Office of Fair Trading (OFT).
14/10/2016
Coronis fined for misleading advertisement
A Queensland real estate agency has been fined $10,800 by the Office of Fair Trading (OFT) after misleading a buyer about the future development potential of a Kings Beach property.
30/09/2016
Odometer tamperer hit with fine
A Gold Coast man was ordered to pay $17,000 in fines by the Southport Magistrates Court after being charged by the Office of Fair Trading (OFT) with odometer tampering and acting unlicensed. 
14/09/2016
Ladder safety matters – don’t let this be your last step*
Older Queensland men are being encouraged to rethink the way they use ladders as part of a new national education campaign.
13/09/2016
Gold Coast IT businessman fined for failing to supply
A Gold Coast businessman was ordered to pay more than $17,000 in fines and compensation in the Southport Magistrates Court yesterday (12 September 2016) for accepting payment for online business services he failed to supply.
13/09/2016
Rogue PI off the case
As a result of an investigation by the Office of Fair Trading (OFT), a Toowoomba businessman was yesterday (1 September 2016) ordered to pay $3,645 in fines and restitution for breaches of the Australian Consumer Law. 
02/09/2016
Retailers in the spotlight
Queensland retailers have been put on notice as an Office of Fair Trading (OFT) investigation into Spotlight resulted in a $10,800 fine for misleading was/now pricing and product placement.
29/08/2016
Event organiser held to task over bogus bookings
A Gold Coast businessman has today been ordered to pay $5,000 by the Brisbane Magistrates Court for duping local businesses into paying to participate in bogus exhibitions, following an investigation by the Office of Fair Trading (OFT). 
19/08/2016
Show me your show bag
Showbag sellers have been given a clean bill of health for this year’s Ekka, following safety inspections by the Office of Fair Trading (OFT).
09/08/2016
Gold Coast businessman floored by fine
A Gold Coast flooring business owner has been ordered to pay more than $27,000 in the Southport Magistrates Court today (8 August 2016) following an Office of Fair Trading (OFT) investigation.
08/08/2016
Misleading consumers is everybody's business
The Office of Fair Trading (OFT) is reminding property developers, business owners and real estate agents of the need to pay close attention to the accuracy of their advertising after issuing a $10,800 fine to Stockland North Lakes Pty Ltd, part of Stockland Corporation Limited.
04/08/2016
Gold Coast landscaper goes to ground
A Gold Coast man has been found guilty of wrongly accepting payment for landscaping services and ordered to pay a total of $23,800 in fines and restitution.
02/08/2016
Dodgy trader fails to seize the day
A Clontarf computer services businessman has been ordered to pay more than $23,500 in fines and restitution after the Office of Fair Trading (OFT) brought charges for breaching the Australian Consumer Law (ACL).
29/07/2016
Dangers of incorrectly using baby bean bags as bedding
Parents and caregivers are being reminded of the dangers of unsupervised and incorrect use of bean bags with infants, following the release of a new mandatory safety standard.
15/07/2016
‘No reserve’ auctioneer fined following OFT investigation
A Milton real estate agent has been fined by the Office of Fair Trading (OFT) after running a misleading ‘no reserve’ auction. 
08/07/2016
Stay safe when warming up this winter
With winter taking hold, Queenslanders are rugging up their families. The Office of Fair Trading (OFT) is reminding Queenslanders to minimise the risk of injury by checking electric blankets, hot water bottles, vaporisers and other heating appliances before using them.
23/06/2016
Whether shopping from the couch, or fighting the crowds, remember your rights
In the lead-up to end of financial year (EOFY) sales, Queenslanders are being reminded to do their research and avoid being financially sideswiped of their consumer rights.
21/06/2016
Training provider in a Liddle bit of strife
A corporate training provider has been ordered to pay over $18,000 in fines and restitution after the Office of Fair Trading (OFT) brought forward charges for failing to supply a service.
17/06/2016
Fence-sitter fined for failure to supply
A Gold Coast fencing tradesperson has been ordered to pay over $8,000 in fines and restitution by the Southport Magistrates Court yesterday (13 June 2016) for failing to supply goods and services to consumers.
14/06/2016
Social media business fined for clothing rip-offs
An Underwood online trader has been ordered to pay $3,000 in fines after the Office of Fair Trading (OFT) brought charges for failing to supply children’s clothes and accessories paid for by consumers.
10/06/2016
Bond cleaner fined after leaving consumers in a mess
Today (1 June 2016) an Alstonville woman was fined $5,000 in the Southport Magistrates Court after being charged by the Office of Fair Trading (OFT) for taking money from consumers and failing to supply cleaning services.
01/06/2016
Consumer regulators warn investors about dodgy property spruikers
Potential investors are being warned of dodgy property spruikers looking to mislead consumers with offers too good to be true while employing underhanded tactics such as hosting ‘free’ investment seminars.
23/05/2016
Save your retirement from scammers
In 2015, Australians lost almost $229 million to scammers and the majority of reports came from Australians over the age of 55.
16/05/2016
Dissolving dangers - wash with care and keep pods out of reach
Families with young children spend a great deal of time washing and everyone looks for the quickest way to do this chore. That’s one reason for the increasing popularity of pods for laundry detergent and dishwashers.
13/05/2016
Wujal Wujal  community puts door-to-door traders on notice
An Australia-first community partnership was launched in Wujal Wujal yesterday (21 April 2016) with the unveiling of roadside signage designed to minimise consumer harm from unlawful door-to-door trade.
22/04/2016
Camper trailers all a mirage
A Sunshine Coast trader was today (13 April 2016) ordered to pay over $557,000 in fines and restitution by the Maroochydore Magistrates Court after being charged by the Office of Fair Trading (OFT) with failing to supply camper trailers paid for by consumers.
13/04/2016
Real estate agent faces the sharp end of the law
A former Gracemere real estate agent was fined $12,500 and ordered to pay $31,663.13 in restitution in the Rockhampton Magistrates Court for breaches of the Property Occupations Act 2014 and the Australian Consumer Law (ACL).
05/04/2016
Clean and jerk - Gym owner not fit for business
A former Sunshine Coast businessman and his company were found guilty of breaches of the Australian Consumer Law (ACL) and ordered to pay over $80,000 in fines and restitution (8 March) in the Caloundra Magistrates Court.
05/04/2016
Consumers reminded - fight for your rights
An increase in consumer complaints about failed online and social media businesses had prompted concerns that consumers were being taken advantage of by start-up businesses who did not understand their obligations to consumers.
23/03/2016
Consumer alert as Gold Coast travel company suddenly closes
The Office of Fair Trading (OFT) is advising consumers that Gold Coast online travel company Accomcorp Pty Ltd trading as Australian Escapes is currently in voluntary administration.
14/03/2016
National focus on consumer protection
As World Consumer Rights Day (15 March) approaches, the Office of Fair Trading (OFT) is taking the opportunity to remind Queenslanders that an informed consumer is an empowered consumer.
14/03/2016
Consumer warning on vehicle rust inhibitors
The Office of Fair Trading (OFT) is warning consumers that certain types of electronic rust inhibitors for motor vehicles may still be found in vehicles across the State, despite being previously recalled.
23/02/2016
Office of Fair Trading puts over $6M back into Queenslanders' wallets
The Office of Fair Trading (OFT) obtained more than $6 million in redress for Queensland consumers in 2015.
04/02/2016
Scammers targeting romantic Queenslanders on Valentine's Day
The Office of Fair Trading (OFT) is reminding Queenslanders of the dangers of online romance this Valentine’s Day.
04/02/2016
Statement from the Office of Fair Trading
Queensland Office of Fair Trading statement on Australian Skills Quality Authority's Training in Security Programs in Australia report. 
01/02/2016
Know your rights even when Santa gets it wrong
After the hustle and bustle of holiday shopping and sales, the Office of Fair Trading (OFT) is reminding consumers of their rights and warning them to be wary of unfair business practices.
28/01/2016
Woolworths pays meaty fine for misleading consumers
The Queensland Office of Fair Trading (QOFT) has fined Woolworths Ltd (Woolworths) over $100,000 after finding the company made misleading representations with voucher advertising.
28/01/2016

2015

Media statement Date
Don't let your holiday home dream become a nightmare
Today (1 June 2016) an Alstonville woman was fined $5,000 in the Southport Magistrates Court after being charged by the Office of Fair Trading (OFT) for taking money from consumers and failing to supply cleaning services.
15/12/2015
Global Work and Travel investigation concludes
The Office of Fair Trading (OFT) has concluded its investigation into Gold Coast travel company Global Work and Travel after it refunded $25,655 to 29 consumers affected by unfair travel contracts.
15/12/2015
Don't let the light go out this Christmas
In the lead up to the busiest festive time of the year, the Office of Fair Trading (OFT) is urging consumers to be mindful of what is lurking inside their decorations.
14/12/2015
Red letter day for consumers: trailer and truck manufacturer fined $75,000 for failing to supply
The Office of Fair Trading (OFT) has successfully prosecuted Mr Wade Hill and his Beaudesert based truck and trailer manufacturing business – Xtreme Trailers and Truck Bodies.
03/12/2015
Have your say on body corporate issues
Queenslanders are invited to have their say on body corporate governance matters.
02/12/2015
US property deals go sour
A Sunshine Coast man has breached bail and left the country, failing to appear in the Maroochydore District Court to answer for his role in a United States property investment scheme.
01/12/2015
Compliance officers gear up for Schoolies Week 2015*
Thousands of school leavers will be kept safe thanks to the work of compliance officers from the Office of Liquor and Gaming Regulation (OLGR) and Office of Fair Trading (OFT) during Schoolies Week 2015.
19/11/2015
Keep the bounce in your backyard this summer
The Office of Fair Trading (OFT) is reminding consumers about trampoline maintenance and safety in the lead up to summer.
16/11/2015
A matter of trust property agent ordered to pay over $22K
A Springwood real estate agent was ordered to pay over $22,000 in compensation in the Beenleigh Magistrates Court on Friday (30 October 2015) after being charged by the Office of Fair Trading (OFT) for misusing trust money.
02/11/2015
Queensland school students win big while learning to Buy Smart*
What do a pillow, a giant purse and a bag of fortune cookies all have in common?
29/10/2015
Fraudster painted into corner on the Sunshine Coast
A dodgy door to door trader was ordered to pay $10,000 in fines by the Caloundra Magistrates Court on 13 October 2015 after being charged by the Office of Fair Trading (OFT) with breaches of the Australian Consumer Law.
15/10/2015
Don't fall for it - ladder safety tips
As spring has well and truly arrived and as homeowners start looking towards those DIY projects, the Office of Fair Trading (OFT) is urging Queenslanders to be mindful of ladder safety.
07/10/2015
Safety all the way
Safety bells are jingling as the Office of Fair Trading (OFT) launches its annual toy safety blitz to ensure toys sold for Christmas meet Australian safety standards.
18/09/2015
Gympie breeder gone to the dogs
Two Gympie dog breeders were yesterday (16 September 2015) ordered to pay $22,143.35 in fines and compensation by the Gympie Magistrates Court after being charged by the Office of Fair Trading (OFT) for making false and misleading claims about their dogs.
17/09/2015
Don't get sprung - power tools warning
With the arrival of spring, the Office of Fair Trading (OFT) is urging Queenslanders to play it safe with power tools and be aware of possible risks when using them outdoors.
11/09/2015
Sleep safe - Cot safety warning
The Office of Fair Trading (OFT) is reminding Queensland parents and caregivers to be vigilant when setting up household cots for their children following the death of a toddler in the United Kingdom.
08/09/2015
Pre-paid debit cards used as tool for scammers targeting Queenslanders
The Office of Fair Trading is reminding Queenslanders of the dangers of sending money via direct deposit as scams involving pre-paid debit cards resurface.
07/09/2015
Trader fined for dodgy dealings
A Gold Coast man has been ordered to pay over $15,000 in fines and compensation by the Southport Magistrates Court today (4 September 2015) for failing to supply goods to customers.
04/09/2015
When online shopping turns anti-social
The Office of Fair Trading (OFT) is warning Queenslanders to do their homework when dealing with businesses operating using social media, as growing numbers of consumers are being left out-of-pocket by failed enterprises.
01/09/2015
Following online safety
The Office of Fair Trading (OFT) is ramping up its scrutiny of online traders and marketplaces as part of an ongoing operation to ensure compliance with mandatory product safety standards.
01/09/2015
Do your homework on training providers*
Queenslanders looking to improve their job prospects are being reminded to shop around for the most suitable training course before signing up.
31/08/2015
Resort manager given permanent holiday from the industry
A Port Douglas man and his holiday letting company were today (21 August 2015) ordered to pay over $129,000 in fines and restitution by the Cairns Magistrates Court on charges brought by the Office of Fair Trading for depriving owners of rental income.
21/08/2015
Ethanol burner safety - Don't fuel the fire
The Office of Fair Trading (OFT) today released a new safety awareness film to educate Queenslanders about the dangers of ethanol burners.
13/08/2015
Trust comes tough for property agent
A Brisbane real estate agent has been ordered to pay $9,900 by the Queensland Civil and Administrative Tribunal for the improper use of a trust account and falsifying evidence.
10/08/2015
Ekka product safety not just a sideshow
Queensland’s largest annual event, the Ekka, is almost here and the Office of Fair Trading (OFT) is making sure consumers walk away winners with safe show bags and prizes.
05/08/2015
Retailers reminded of lay-by rules
Queensland retailers have been put on notice with the Office of Fair Trading (OFT) set to launch a statewide compliance operation targeting sales practices, such as laybys.
31/07/2015
Consumers warned of hard sell on property investments
Consumers are being reminded to be wary when dealing with property spruikers, following a close examination of industry practices over the last two years by consumer protection regulators including the Queensland Office of Fair Trading (OFT).
30/07/2015
Fair Trading helps Indigenous consumers avoid a funeral R.I.P. off
Unfair funeral products are in the sights of the Queensland Office of Fair Trading (OFT) as part of national campaign to help Indigenous consumers avoid signing up to costly, expensive and unsuitable contracts.
28/07/2015
Dark day for solar trader
A Gold Coast solar company and its directors have been ordered to pay $76,710 in fines and restitution by the Southport Magistrates Court today (17 July 2015) after the Office of Fair Trading (OFT) brought charges for failing to supply goods to consumers.
17/07/2015
Shade thrown on solar provider
A Sunshine Coast solar provider has been ordered to pay $10,000 by the Maroochydore Magistrates Court after charges were brought by the Office of Fair Trading (OFT) for failing to supply a solar battery system to a consumer.
09/07/2015
Faulty solar systems present fire risk
The Office of Fair Trading (OFT) is reminding owners of ‘Blueline Solar’ branded solar systems to check their systems for recalled isolator switches.
24/06/2015
D'Ath puts squeeze on lemons*
Attorney-General and Minister for Justice Yvette D’Ath wants to hear Queenslanders’ stories about dud new cars to help make the case for national lemon laws.
17/06/2015
Buyers beware don't get burnt in mid-year shopping frenzy
The Office of Fair Trading (OFT) is reminding Queensland bargain hunters to pay attention to their consumer rights as retailers discount prices to tempt shoppers in mid-year clearance sales.
17/06/2015
Fishermen left gutted by charter business
The Hervey Bay Magistrates Court yesterday (10 June 2015) fined a fishing charter business owner $30,000 after the Office of Fair Trading (OFT) laid charges for failing to deliver services paid for by consumers.
11/06/2015
Safe use of household winter warmers
As another winter starts, the Office of Fair Trading is reminding Queenslanders to stay safe while using heaters, hot water bottles, electric blankets and children’s nightwear.
02/06/2015
Third time unlucky for Gold Coast swindler
The Southport Magistrates Court today (29 May 2015) ordered a Gold Coast man to pay $112,318 after his third prosecution for failing to supply goods.
29/05/2015
Avoid identity theft and get smarter with your data
The Office of Fair Trading is urging consumers and businesses to ’Get smarter with your data’ during National Consumer Fraud Week which runs from 18 to 24 May.
18/05/2015
Decorative polymer balls expand need for safety
The Office of Fair Trading (OFT) is alerting parents of the risk posed to children by expanding polymer balls.
15/05/2015
Second-hand doesn't have to mean second-rate safety
The Office of Fair Trading (OFT) is warning Queenslanders about the danger of buying second-hand products that may be unsafe or do not come with safety instructions or labels.
11/05/2015
Fair trading warns against dealing with Plus One Companions
The Office of Fair Trading (OFT) is warning Queenslanders not to deal with online business Plus One Companions or its proprietors Matthew Elliot and Travis Burch.
05/05/2015
Price scanning practices under microscope
Supermarkets and retailers are being put on notice by the Office of Fair Trading (OFT) ahead of a statewide compliance operation on price scanning and unit pricing representations.
04/05/2015
Keeping mum on gift cards
The Office of Fair Trading (OFT) is helping Queensland families get the most out of gift cards for Mum this Mother’s Day.
01/05/2015
Fair Trading sends travelling con men packing
Two travelling con men have been hit with substantial fines in the Nambour Magistrates Court today (2 April 2015) after being charged by the Office of Fair Trading (OFT) for ripping off consumers and breaking door-to-door trading laws.
02/04/2015
It's a scammer calling - just hang up
Queenslanders are being warned about the latest cold call scam trying to part them from their money.
25/03/2015
Ethanol-fuelled burners pose consumer danger
The Office of Fair Trading (OFT) is reminding Queenslanders about the dangers of ethanol-fuelled burners following another serious burn incident.
19/03/2015
Dirty trader taken to the cleaners
A Mackay cleaner was ordered to pay $59,788 in fines and restitution by the Mackay Magistrates Court yesterday (12 March 2015) after charges were brought by the Office of Fair Trading (OFT) for failing to supply a service.
13/03/2015
Dodgy bitumen bandit tarred
A travelling con man was ordered to pay over $33,000 in fines and restitution yesterday (10 March 2015) by the Caloundra Magistrates Court after the Office of Fair Trading (OFT) brought charges for breaches of door-to-door trading laws and misleading consumers.
11/03/2015
Queenslander warned over cold call scam
The Office of Fair Trading (OFT) and State Emergency Service (SES) are warning Queenslanders not to be duped by cold call scammers out to rip-off donations intended for Tropical Cyclone Marcia victims.
11/03/2015
Watch out for scammers with Gallipoli ticket offers
The Office of Fair Trading (OFT) is renewing its warning to consumers to be on the lookout for scams targeting the 100th anniversary Anzac Day commemorations at Gallipoli on 25 April 2015.
10/03/2015
Warning for customers of Getaway Escapes and AusFlights
The Office of Fair Trading (OFT) is warning customers of Getaway Escapes and AusFlights to confirm their travel arrangements after the sudden closure of both companies.
05/03/2015
Backyard motor dealers stopped in their tracks
The Office of Fair Trading’s (OFT) successful crackdown on unlicensed motor dealers ripping off Queensland car buyers has resulted in more than 200 enforcement actions.
04/03/2015
Don't let scammers break your heart this Valentine's Day
The Office of Fair Trading (OFT) is warning Queenslanders looking for their soul mate online not to fall for a scammer this Valentine’s Day.
12/02/2015
Unlicensed second-hand dealer fined for failure to supply
A Sunshine Coast second-hand dealer was this week (10 February 2015) fined a total of $11,000 in the Caloundra Magistrates Court after charges were brought by the Office of Fair Trading (OFT) for trading without a licence and failing to supply goods paid for by a consumer.
12/02/2015
Safe installation of blind and curtain cords a must
The Office of Fair Trading (OFT) is reminding Queenslanders about the dangers of loose hanging and looped blind and curtain cords following the introduction of a new safety standard.
10/02/2015
Gold Coast spare car parts dealer fined
A Gold Coast spare car parts merchant has been ordered to pay almost $43,000 in fines and restitution by the Southport Magistrates Court today (30 January 2015) after charges were brought by the Office of Fair Trading (OFT). 
30/01/2015
Dodgy Sunshine Coast motor dealer kicked out of the industry
A Sunshine Coast motor dealer was fined $6,000 and disqualified from holding a motor dealer licence for 2 years after charges bought by the Office of Fair Trading (OFT) for misusing client’s money and selling encumbered vehicles to consumers.
23/01/2015
Customers driven away by dodgy dealer
A Sunshine Coast man has been ordered to pay $33,500 in fines and restitution in the Caloundra Magistrates Court today (20 January 2015) after charges were brought by the Office of Fair Trading (OFT) for failing to supply goods paid for by customers.
20/01/2015
$3.6M back in the pockets of Queenslanders thanks to the Office of Fair Trading
Cars, air-conditioners, solar panels, caravans and jewellery were among $3.6 million worth of goods and services refunded to Queensland consumers following Office of Fair Trading (OFT) intervention in 2014.
20/01/2015
Unlicensed real estate agent caught out
A Brisbane real estate agent has been ordered to pay $12,687 in fines and compensation by the Queensland Civil and Administrative Tribunal for operating without a real estate agent licence and the improper use of a trust account.
15/01/2015
Read the terms and conditions - rain, hail or shine
The Office of Fair Trading is advising consumers to read rental car insurance contracts carefully particularly while holidaying during the summer storm season.
09/01/2015

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Last updated
18 October 2017
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