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Media statements

Below is a list of our media statements on fair trading topics.

The statements are made by the:

  • Attorney-General and Minister for Justice
  • Office of Fair Trading.

Visit the Ministerial media statements website for older statements by Ministers responsible for fair trading.

2022

Fair Trading mows down The GrassFather in court
Friday 13 May 2022

A Gold Coast landscaper has been ordered to pay more than $40,000 in fines and compensation in the Southport Magistrates Court (9 May 2022) following charges laid by the Office of Fair Trading (OFT) for breaching the Australian Consumer Law (ACL).

Investigation steps up after stair install fail
Friday 13 May 2022

A Gold Coast stair supplier has been fined a total of $35,000 and ordered to pay over $9,000 in compensation to a consumer after being taken to court by the Office of Fair Trading (OFT) for taking payment to supply a flight of stairs but failing to deliver.

Sunshine Coast speedo cheat fined $10,000
Friday 13 May 2022

A Sunshine Coast man has been fined $10,000 in the Maroochydore Magistrates Court (9 May 2022) after being investigated by the Office of Fair Trading (OFT) for making false representations about vehicle odometer readings and trading without a motor dealer’s licence.

Make Mother’s Day memorable for all the right reasons
Wednesday 4 May 2022 — Ministerial statement

The Office of Fair Trading (OFT) is reminding consumers of their rights to help them find the best gift for mums this Mother’s Day.

Safety advice for a happy, hoppy Easter
Thursday 14 Apr 2022 — Ministerial statement

Easter is a time Queensland families are hunting around for gifts, but the Office of Fair Trading (OFT) has some important tips to keep in mind when shopping for toys, sleepwear and other Easter goods.

OFT takes photographer to court for snapping funds
Friday 8 Apr 2022

A north Brisbane photographer has been ordered to pay $2,224 in compensation after being prosecuted by the Office of Fair Trading (OFT) for failing to provide consumers with photography products and services.

Gold Coast real estate agent jailed for stealing from clients
Wednesday 30 Mar 2022

A former Broadbeach real estate agent who used his client’s money to fund his gambling habit and his business expenses has been convicted and sentenced to three years imprisonment

Trader doesn’t move heaven and earth for consumer
Tuesday 29 Mar 2022

A Brisbane earth moving company and its sole director have been fined $17,000 and ordered to pay $2,300 in compensation to a consumer after being taken to court by the Office of Fair Trading (OFT) for taking a deposit to carry out work but failing to do so

Court nails carpenter for failing to deck out consumer
Friday 25 Mar 2022

A Lockyer Valley carpenter and his company have been fined after being taken to court by the Office of Fair Trading (OFT) for taking a deposit to carry out work but failing to do so.

Consumers buying vehicles urged to be on alert following floods
Thursday 24 Mar 2022

In the aftermath of recent severe flooding, Queensland consumers are being reminded about their rights as they may encounter issues when buying vehicles that often follow natural disasters.

Gold Coast landscaper found guilty despite court no show
Tuesday 22 Mar 2022

A Park Ridge landscaper has been ordered to pay $9,550 in fines and compensation after charges were laid by the Office of Fair Trading (OFT) for breaching the Australian Consumer Law.

Boat builder at sea with consumer law
Thursday 17 Mar 2022

A Gold Coast boat builder has been convicted and ordered to pay over $23,000 in fines and compensation after failing to provide boat repair and renovation services to a consumer’s boat.

Agent trust money misuse investigation results in second sentence of imprisonment
Wednesday 16 Mar 2022

An executive director of a former Cairns accommodation provider received a sentence of imprisonment, suspended for two years, after being taken to court by the Office of Fair Trading (OFT) for the misuse of trust money.

How to save money on groceries
Tuesday 15 Mar 2022

A new consumer campaign has kicked off to encourage Queensland shoppers to read the unit price of groceries and not just rely on the display price in order to make savings on their trips to the supermarket.

Viking Caravans & Campers ordered to pay more than $460,000
Wednesday 23 Feb 2022

A Gold Coast caravan company who left a string of consumers thousands of dollars out of pocket was ordered to pay more than $460,000 in fines and compensation by the Southport Magistrates Court (9 February 2022), following a successful investigation by the Office of Fair Trading (OFT).

Door shuts on Rainbow Blinds and Shutters
Monday 21 Feb 2022

The sole director of Rainbow Blinds and Shutters Pty Ltd has been taken to court by the Office of Fair Trading (OFT) for breaching consumer laws in dealings with seven customers.

Agent fined for failing to lodge trust audit report in time
Tuesday 15 Feb 2022

A Cairns real estate agent was fined $6,500 in the Cairns Magistrates Court on 15 February 2022 after failing to meet their trust account obligations with the Office of Fair Trading (OFT).

Don’t let the search for love lead to financial ruin
Monday 14 Feb 2022 — Ministerial statement

This Valentine’s Day Queenslanders looking for love are warned to be wary of online scammers intent on emptying their bank balances and breaking their hearts.

$15,000 for grabs in Buy Smart competition
Thursday 10 Feb 2022 — Ministerial statement

School students across Queensland again have the chance to show their smart shopping skills, and share in $15,000 in cash, with the launch of the Office of Fair Trading’s 2022 Buy Smart Competition.

OFT puts more than $10 million back in Queenslanders' pockets
Thursday 3 Feb 2022

Queensland consumers have benefited from the efforts of the Office of Fair Trading (OFT) to resolve consumer complaints with more than $10.6 million returned to them in 2021.

Odometer misrepresentations drive unlicensed motor dealer to court
Thursday 3 Feb 2022

The Office of Fair Trading (OFT) has taken an Upper Mount Gravatt man to court for unlicensed motor dealing and for misrepresenting the history of a number of vehicles, including the vehicles’ odometer readings, when selling them to unsuspecting consumers.

Don't get stormed by door knockers this storm season
Wednesday 12 Jan 2022 — Ministerial statement

As cyclones, storm surges and flooding affect large parts of Queensland leaving many homes and other buildings damaged consumers are being warned to be wary of dodgy door to door traders offering to do repair work.

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2021

New funeral regulation means better price transparency
Friday 17 Dec 2021 — Ministerial statement

Planning a funeral for yourself or a loved one is set to become easier for Queenslanders with the Palaszczuk Government introducing stronger consumer protections to ensure better price transparency in the funeral industry.

Dog breeder to pay consumer after barking up extras
Friday 17 Dec 2021

A South Brisbane dog breeder was ordered to pay over $2,779 in compensation in the Holland Park Magistrates Court (14 December 2021) following an Office of Fair Trading (OFT) investigation.

Law catches up with unlicensed agent
Thursday 16 Dec 2021

A Carseldine resident letting agent has been permanently disqualified from holding a licence or registration certificate under the Property Occupations Act 2014 and fined $3000.

‘Tis the season to check Christmas toys are safe advises Fair Trading
Sunday 12 Dec 2021 — Ministerial statement

As the rush begins for parents and carers to fill their children’s Santa sacks, the Office of Fair Trading (OFT) is urging them to be alert to unsafe toys when shopping for those special gifts this year.

Making a splash about portable pool safety
Friday 3 Dec 2021

Tragically, on average one child dies from portable pool-related drowning each year in Australia and other kids need hospital treatment and may be left with severe brain injuries.

Holidaying in the time of COVID-19
Tuesday 23 Nov 2021

As the summer months approach and with the COVID-19 pandemic still very much on the radar, the Office of Fair Trading (OFT) is urging holiday makers to double check terms and conditions when making holiday bookings.

OFT revs up after investigation into Brisbane Motor Imports
Thursday 18 Nov 2021

The Office of Fair Trading (OFT) has again taken a Slacks Creek man to court after he failed to supply vehicle engines to customers who had paid for the items.

Queenslanders, let’s talk scams!
Monday 8 Nov 2021 — Ministerial statement

Scams are big business. And they’re becoming more sophisticated, more frequent, and more people fall are falling victim to them. By the end of August, Scamwatch had received over 190,000 reports from Australian consumers who had lost over $192 million this year - that is a 95 per cent increase in losses since this time last year.

Queensland competition showcases smart and consumer-savvy kids
Thursday 28 Oct 2021 — Ministerial statement

The winners of the Office of Fair Trading’s (OFT) Buy Smart Competition 2021 have been announced today with students from Years 4 and above claiming a share of $15,000 prize money.

Safety nightmares uncovered this fright night
Friday 22 Oct 2021 — Ministerial statement

Avoid unwanted frights or serious surprises this Halloween by checking that costumes, decorations and novelties are safe and free of nasties.

Parents warned to avoid amber teething necklaces
Wednesday 20 Oct 2021

Parents are being warned to avoid using amber teething necklaces after a serious incident in the US where a child was almost strangled by one of the popular products.

It’s all in the fine print: Refund rights for 2021 Schoolies bookings
Tuesday 19 Oct 2021

While excitement is growing for a traditional school leaver celebration, interstate Year 12 students are being urged to carefully review their accommodation booking terms and conditions (T&Cs).

Revved up safety standards for quad bikes
Friday 15 Oct 2021 — Ministerial statement

New safety standards for the use of quad bikes have come into effect during Safe Work month and the Palaszczuk Government is urging users to keep quad bike safety front of mind.

Bitumen bandits target consumer in Somerset Region
Wednesday 13 Oct 2021

The Office of Fair Trading (OFT) is warning that itinerant bitumen traders offering driveway repairs and bitumen laying services are targeting consumers in the Somerset Region, north west of Brisbane.

Unacceptable of-fence by Gold Coast fencer
Friday 17 Sep 2021

A Highland Park fencer has been ordered to pay $4,000 within 12 months or face 21 days in prison after failing to provide fencing for consumers who had paid for his services.

Real estate agent ordered to pay more than $22,000
Friday 17 Sep 2021 — Ministerial statement

A property management company has been fined $10,000 and ordered to pay compensation of $12,360 to consumers who were out of pocket after being charged for services they didn’t want and which they hadn’t authorised.

Vehicle rego doesn't register for motor dealer
Tuesday 14 Sep 2021

A Southport motor dealer has been ordered to pay over $2,000 for misleading car buyers about stamp duty and vehicle transfer fees.

OFT turns the table on furniture restorer
Tuesday 14 Sep 2021

A Southport businesswoman has been fined and ordered to pay compensation for failing to provide furniture restoration services and not delivering art workshops.

Make ladder safety a priority for DIY dads
Thursday 2 Sep 2021 — Ministerial statement

Show your DIY dad just how much you value him and his safety this Father’s Day and slip a ladder safety sticker into his card on Sunday.

Cracks continue to show for concreter
Thursday 26 Aug 2021

The Office of Fair Trading (OFT) has taken an Ormeau concreter back to court for failing to provide concreting services after accepting payments from multiple consumers.

Dozens of SEQ customers dirty after bond cleaner messes up
Monday 23 Aug 2021

Landlords and tenants have been left fuming and hundreds of dollars out of pocket after a dodgy cleaning business failed to complete bond cleans, carpet cleaning, and pest control on rental properties across South East Queensland.

Slam the door shut on dodgy locksmiths
Friday 20 Aug 2021

Consumers who need to use the services of a locksmith are being urged to check that the person they hire is licensed.

Bitumen bandits roll up to Ipswich
Friday 13 Aug 2021

Bitumen bandits are back, this time in the Ipswich area, offering driveway repairs and bitumen laying services warns the Office of Fair Trading (OFT).

Funeral price transparency under the spotlight
Thursday 12 Aug 2021 — Ministerial statement

Protecting Queenslanders financially when they are organising a funeral is at the forefront of the Palaszczuk Government's new options paper set to protect vulnerable Queensland consumers.

Coles labelling ketches-up with them
Thursday 29 Jul 2021

Coles Supermarkets Ltd has been fined and has removed the home brand tomato sauce from its online store over false labelling.

Talking up credentials lands real estate agent in court
Wednesday 28 Jul 2021

A Browns Plains real estate salesperson has been convicted in Beenleigh Court after an investigation by the Office of Fair Trading (OFT) found he made false and misleading representations about himself.

OFT primed for industry and marketplace regulation
Tuesday 27 Jul 2021

Dodgy backyard motor dealers, funeral pricing and trust account fraud are among the Office of Fair Trading’s (OFT) compliance and enforcement priorities for the next 12 months.

End of the road for Gold Coast odo cheat
Monday 19 Jul 2021

An Arundel motor dealer was ordered to pay $5,000 after pleading guilty to tampering with the odometer reading of a car he sold.

Mystery trip books Top Deck a tour of Australian Consumer Law
Friday 16 Jul 2021 — Ministerial statement

An Office of Fair Trading (OFT) investigation has seen a tour operator enter into an enforceable undertaking for alleged breaches of the Australian Consumer Law (ACL).

Government fines and bans letting agent for ripping off Queenslanders
Friday 16 Jul 2021 — Ministerial statement

A Brisbane letting agent has been fined more than $20,000 and banned from working in the real estate industry for five years after ripping off Queensland clients.

Bitumen bandits back in Rockhampton
Monday 12 Jul 2021

Itinerant bitumen traders offering driveway repairs and bitumen laying services have been back targeting consumers in Rockhampton warns the Office of Fair Trading (OFT).

Bitumen bandits back in Townsville
Sunday 4 Jul 2021

Consumers in Townsville have been warned by the Office of Fair Trading (OFT) to beware of itinerant bitumen traders offering driveway repairs and bitumen laying services.

Court slams brakes on backyard motor dealer
Friday 18 Jun 2021

A backyard motor dealer has been ordered to pay $16,500 in the Beenleigh Magistrates Court on 17 June 2021 after being charged by the Office of Fair Trading.

Retailer back pedals on agreement to supply e-bike
Wednesday 16 Jun 2021

A Broadbeach Waters bicycle retailer has been taken to court by the Office of Fair Trading for failing to supply goods within a reasonable time under the Australian Consumer Law.

Queenslanders lose millions to scammers in 2020
Monday 7 Jun 2021 — Ministerial statement

Queenslanders lost more than $32 million to scammers in 2020, according to the latest Targeting Scams Report from the Australian Competition and Consumer Commission.

Gold Coast agent to pay $1.5 million compensation after misleading consumers
Tuesday 25 May 2021 — Ministerial statement

A Gold Coast company who scammed 18 consumers in a dodgy property scheme was ordered to pay $1.5 million in compensation by the Southport Magistrates Court this month.

OFT turns up the heat on air con non-supplier
Friday 14 May 2021

A Calamvale electrician has been ordered to pay more than $11,000 in fines and compensation following an investigation by the Office of Fair Trading into breaches of the Australian Consumer Law.

Motor dealer still guilty
Thursday 13 May 2021

A Labrador motor dealer who sought a re-hearing after being found guilty and fined in February 2021, has again been found guilty by the court.

Make mum’s day with our consumer tips
Thursday 6 May 2021

The Office of Fair Trading (OFT) is reminding consumers of their rights to help them avoid dilemmas over Mother’s Day presents this year.

No-show Sunshine Coast roofer taken to court
Friday 23 Apr 2021

A Peregian Beach man has been taken to court by the Office of Fair Trading (OFT) for failing to supply goods and services within a reasonable time under the Australian Consumer Law (ACL).

Noosa resident letting agent caught taking almost $300,000 in trust money
Thursday 22 Apr 2021

A former Noosa resident letting agent was sentenced in the Brisbane Magistrates Court on 16 April 2021 after charges were brought by the Office of Fair Trading (OFT) for wrongfully using trust money.

Don’t hop around home safety this Easter
Thursday 1 Apr 2021

The Easter long weekend is traditionally a time for Queenslanders to make the most of the last of the warm weather to get stuck into projects around the house, but there are potential hazards in DIY projects and precautions you need to take.

Practice doesn’t make perfect for unlicensed motor dealer
Wednesday 10 Mar 2021

The Office of Fair Trading (OFT) has taken a Labrador woman back to court for advertising cars for sale online without the appropriate licence.

Valentine's Day scams - a warning to lonely hearts
Friday 12 Feb 2021 — Ministerial statement

Single Queenslanders have been cautioned to be wary this Valentine's Day as romance scams are still one of the leading causes of financial loss affecting the community.

Students showcase shop smarts in Buy Smart competition
Thursday 11 Feb 2021 — Ministerial statement

Queensland students are encouraged to show their shop smarts by taking part in the 2021 Buy Smart campaign to raise awareness about consumer rights for young shoppers and win money for them and their school.

OFT goes after Gold Coast motor dealer for ignoring trading ban
Thursday 11 Feb 2021

The Office of Fair Trading (OFT) has taken a Labrador motor dealer back to court for advertising cars online after his motor dealer’s licence had been suspended.

$12M back in the hands of Queensland consumers
Tuesday 2 Feb 2021 — Ministerial statement

A large number of consumer complaints were resolved in 2020 which saw more than $12 million returned to Queenslander thanks to the efforts of the Office of Fair Trading.

Fair Trading digs the dirt on Kallangur landscaper
Wednesday 20 Jan 2021

A Kallangur landscaper has been ordered to pay $21,348 by the Brisbane Magistrates court after charges were laid by the Office of Fair Trading for breaches of the Australian Consumer Law (ACL).

Dishonest motor dealer and speedo cheat in court
Monday 18 Jan 2021

A Calamvale man has appeared in court for misrepresenting the odometer reading on a motor vehicle and for not identifying himself as a motor dealer when selling a vehicle.

Queenslanders reminded to check for faulty airbags
Wednesday 6 Jan 2021 — Ministerial statement

The Office of Fair Trading (OFT) has conducted inspections at 679 second-hand motor dealers, auction houses and wreckers across Queensland to ensure dangerous vehicles were not being sold to unsuspecting consumers, as part of a national compliance operation for the Compulsory Takata Recall Notice.

Pumping to join a fitness centre in 2021 – weigh in on your consumer rights
Friday 1 Jan 2021 — Ministerial statement

Whether you’re looking to join a gym, aquatic centre, martial arts club or a yoga studio, its important you know your consumer rights.

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2020

Fair Trading welcomes new button battery mandatory standards
Wednesday 23 Dec 2020

New mandatory safety and information standards around the supply of button batteries and consumer goods containing them came into effect on 22 December 2020

Scammers thrive in social media marketplace
Saturday 19 Dec 2020 — Ministerial statement

Queensland online shoppers are being warned about the number of vehicle scams being carried out on social media trading platforms.

Public warning: Avoid dodgy furniture removalist - My Moovers
Friday 18 Dec 2020

The Office of Fair Trading has issued a public warning to consumers to avoid using a Melbourne-based furniture removalist who operates nationally trading as My Moovers and My Moovers Qld.

Consumer crackdown sees builder cop $25,500 fine
Thursday 17 Dec 2020 — Ministerial statement

A builder was ordered to pay $25,500 in compensation for not completing work he had charged for, following an investigation by the Office of Fair Trading.

A very 2020 Christmas message about those unwanted gifts
Thursday 17 Dec 2020 — Ministerial statement

The Office of Fair Trading (OFT) has some tips when looking to return purchases made over the Christmas and Boxing Day period.

New training requirements for the real estate industry
Tuesday 15 Dec 2020

The Office of Fair Trading has approved new training requirements for people wanting to enter the real estate industry.

Don’t be caught out by online scammers when shopping this festive season
Saturday 5 Dec 2020 — Ministerial statement

With Christmas just around the corner the Office of Fair Trading is warning online shoppers to not get caught out when shopping online for Christmas gifts.

A very 2020 Christmas message on consumer rights
Tuesday 1 Dec 2020

Office of Fair Trading launches its 2020 Christmas consumer campaign.

New laws adopt national approach for Queensland’s co-operatives
Tuesday 1 Dec 2020

New laws for Queensland co-operatives come into effect 1 December 2020. The new laws reduce financial reporting and audit requirements for small co-operatives and introduce new ways for all co-operatives to fundraise.

Fair Trading issues toy safety warning to Christmas shoppers
Saturday 28 Nov 2020 — Ministerial statement

Parents are being warned to be on alert when shopping for Christmas gifts this year, with a number of toys landing on Santa's unsafe list during the Office of Fair Trading's Operation Safe Christmas campaign.

MV Transporters enter enforceable undertaking with OFT
Friday 20 Nov 2020

A Queensland Office of Fair Trading (OFT) investigation has seen a vehicle transportation business enter into an enforceable undertaking for breaches of the Australian Consumer Law (ACL).

Fair Trading offers consumer advice on managing stolen wages payments
Friday 20 Nov 2020

Queensland’s Office of Fair Trading (OFT) welcomes the release of a guide developed to assist Aboriginal and Torres Strait Islander communities set to receive payments as part of the Queensland Government’s stolen wages settlement scheme.

Students win big $$$ in competition designed to create savvy shoppers
Thursday 12 Nov 2020

Queensland students who took part in a competition to identify consumer awareness issues have been awarded a share of $15,000 as part of the Office of Fair Trading’s (OFT’s) 2020 Buy Smart Program.

Motor dealer fined $15,000 after misleading buyers
Wednesday 11 Nov 2020

A Runaway Bay motor dealer has been ordered to pay $15,000 in fines after prosecution by the Office of Fair Trading for misleading car buyers and failing to supply vehicles.

Gold Coast tradie walks all over consumer rights
Tuesday 10 Nov 2020

A Gold Coast floorer has been ordered to pay $16,000 after prosecution by the Office of Fair Trading (OFT) for leaving a consumer without their new floor.

Burleigh training provider who couldn’t manage to provide training is fined $15,000
Tuesday 10 Nov 2020

A Burleigh Waters business trainer has been taken to court by the Office of Fair Trading (OFT) for accepting payment for training but failing to provide it.

Fair Trading stops Bundaberg vehicle transport business driving over consumer rights
Friday 6 Nov 2020

A Bundaberg businessman has been ordered to pay $7,860 after he failed to transport vehicles for consumers who had paid for his services.

Seller’s U-turn on car purchase results in $1,000 fine
Wednesday 4 Nov 2020

A Cairns man has been fined $1,000 after being investigated by the Office of Fair Trading (OFT) for making false representations about a motor vehicle.

Public warning: Dodgy fencer targets Wide Bay area
Friday 30 Oct 2020

The Office of Fair Trading (OFT) and Queensland Police Service (QPS) are warning consumers to avoid having dealings with notorious con-man Matthew Geoffrey Rixon and his fencing businesses.

Cairns letting agent jailed after misusing trust account and lying to owners
Friday 23 Oct 2020

A Cairns resident letting agent has been convicted and sentenced to two years in prison in the Cairns Magistrates Court after being prosecuted by the Office of Fair Trading (OFT).

Failure to deliver sheds results in conviction and two years’ probation
Monday 12 Oct 2020

A Pimpama businessman has been ordered to pay more than $116,000 in compensation after being prosecuted by the Office of Fair Trading (OFT) for leaving a string of disappointed consumers across South East Queensland and northern New South Wales.

Save money by checking and comparing prices when grocery shopping
Monday 21 Sep 2020 — Ministerial statement

Queensland’s Office of Fair Trading is reminding consumers they can check and compare unit prices when shopping for groceries to save money as part of a national awareness campaign launched today.

Bitumen bandit scam targets Narangba retirees
Friday 18 Sep 2020

Consumers in north Brisbane are being warned by the Office of Fair Trading (OFT) to beware of itinerant bitumen traders offering driveway repairs and bitumen laying services after a Narangba couple recently fell victim to the scammers.

Gold Coast business to pay $64,000 for not providing goods and services
Tuesday 15 Sep 2020

A Gold Coast trader has been ordered to pay more than $64,000 in fines and compensation by the Southport Magistrates Court following charges laid by the Office of Fair Trading.

Need a refund on that Father’s Day gift?
Thursday 3 Sep 2020 — Ministerial statement

End of the road for door-to-door bitumen trader
Thursday 3 Sep 2020

An asphalt contractor and his company have been ordered to pay $50,000 in fines after being taken to court by the Office of Fair Trading (OFT) for breaches of the Australian Consumer Law (ACL).

Brush up on your rights over 2020 Schoolies
Wednesday 2 Sep 2020

With Year 12 students advised that Schoolies will not take place in its usual form this year due to COVID-19, the Office of Fair Trading is offering teenagers some advice about their bookings.

Indigenous Australians lose millions to scammers
Friday 28 Aug 2020

Queensland’s Office of Fair Trading is advising Aboriginal and Torres Strait Islander consumers to protect themselves after it was revealed they had lost millions of dollars to scammers.

Beware the bitumen bandit scam back in Townsville
Thursday 27 Aug 2020

Businesses and consumers in Townsville are being warned by the Office of Fair Trading to beware of itinerant bitumen traders offering driveway repairs and bitumen laying services.

Cheap as Chips tradies render substandard service
Friday 21 Aug 2020

A Brisbane couple have been ordered to pay a total of $37,987 in fines and compensation in the Brisbane Magistrates Courts after they left a string of consumers with half-finished home renovation projects across South East Queensland.

Fair Trading un-seals the deal on bitumen trader
Thursday 20 Aug 2020

An asphalt contractor and his company have been ordered to pay $12,000 in fines in the Maroochydore Magistrates Court (20 August) after charges were laid by the Office of Fair Trading (OFT) for breaches of the Australian Consumer Law (ACL).

Queensland seniors called on to become anti-scam ambassadors
Tuesday 18 Aug 2020

Queensland’s Office of Fair Trading is appealing to seniors to become anti-scam ambassadors during Queensland Seniors Week, which runs from 15-23 August 2020.

Be careful with your personal details as identity theft soars
Monday 17 Aug 2020

Identity theft was one of the top three most reported scams last year and the Office of Fair Trading (OFT) is using Scams Awareness Week (17-21 August) to remind Queenslanders of the importance of protecting their personal information.

Cairns businessman to pay over $22,000 for failing to supply goods and services
Wednesday 12 Aug 2020

The Office of Fair Trading (OFT) has taken a Bayview Heights man to court for four charges of failing to supply goods and services within a reasonable time under the Australian Consumer Law (ACL).

Loss of trust results in term of suspended imprisonment and fine for Springfield real estate agent
Friday 31 Jul 2020

A Springfield Lakes real estate agent and his company have been fined $2,500 and given a suspended sentence in the Ipswich Magistrates Court after being investigated by the Office of Fair Trading for taking money from a trust account they were not entitled to.

Hi Care Real Estate fails to meet audit requirements
Tuesday 21 Jul 2020

A Hope Island real estate agency, Hi Care Real Estate Group Pty Ltd, has been ordered to pay $1,044 in the Brisbane Magistrates Court for failing to lodge an audit report with the Office of Fair Trading on time.

How Fair Trading helped thousands of Queenslanders during COVID-19
Friday 17 Jul 2020

Since the escalation of COVID-19 began, the Office of Fair Trading (OFT) has been providing vital assistance to hundreds of thousands of Queensland consumers and businesses with advice on issues that have arisen due to the pandemic.

Make sure your post-iso holiday is safe and sound
Tuesday 14 Jul 2020 — Ministerial statement

With the school holidays just around the corner, Queenslanders planning a getaway to enjoy the State’s great weather and popular tourist attractions are being reminded of some important safety tips to ensure their break is accident free.

Licensed motor dealer fined $5,000 for not following the rules
Monday 13 Jul 2020

A Robina motor dealer has been ordered to pay $5,000 after being taken to court by the Office of Fair Trading (OFT) on numerous charges including lying about the age of vehicles he was selling.

Be a wise guy, read the lay-by fine print
Monday 13 Jul 2020

Despite the festive season being many months away, some stores are already offering Christmas lay-bys, and the Office of Fair Trading (OFT) is advising consumers who may be cash-strapped as a result of COVID-19 that lay-bys can be a good option.

Concreting job comes unstuck
Monday 13 Jul 2020

An Ormeau concreter has been ordered to pay $13,400 in fines and compensation in the Southport Magistrates Court after being charged by the Office of Fair Trading (OFT) for failing to lay a driveway for a consumer.

Business-friendly reforms help Queensland Unite and Recover
Thursday 18 Jun 2020 — Ministerial statement

New laws that will cut red tape and ease the regulatory burden on co-operatives and associations have been passed by State Parliament.

Red tape reduced for charities and incorporated associations
Wednesday 17 Jun 2020

The Associations Incorporation and Other Legislation Amendment Bill 2019 was passed by Parliament on 16 June 2020.

Make your next holiday win-win
Wednesday 10 Jun 2020

The Office of Fair Trading (OFT) is advising consumers to consider booking with accommodation providers and tour operators directly, as doing so will likely get the consumer a better deal and put more money in the tourism industry’s pocket.

Realty check as unlicensed agent receives $5,000 fine
Tuesday 9 Jun 2020

A former Varsity Lakes real estate agent has been fined $5,000 in the Southport Magistrates Court (8 June 2020) after charges were laid by the Office of Fair Trading (OFT).

Buy Smart Online brings consumer advice to students' devices
Tuesday 9 Jun 2020 — Ministerial statement

The Office of Fair Trading has launched a new initiative to encourage young Queenslanders to be smart consumers.

Some hot safety tips for cold weather
Wednesday 27 May 2020 — Ministerial statement

Winter has reached most parts of the country and many of us have already hauled out the winter woollies, electric blankets and hot water bottles so here is a timely reminder about using these products safely.

Scammers ramp up activities during COVID-19
Thursday 21 May 2020

The Queensland Office of Fair Trading is warning consumers that scammers have ramped up their activities during COVID-19 and are preying on people while they are socially isolated.

Don’t rush into your next ‘pay now/book later’ getaway
Tuesday 19 May 2020

The Queensland Office of Fair Trading (OFT) is advising consumers wanting to make travel plans to be wary about ‘pay now/book later’ holidays in the current climate and to read the terms and conditions carefully

While at home during COVID-19, don’t be unstuck by bitumen bandits
Tuesday 12 May 2020

It’s a scam that’s targeted many Queenslanders over the years but with most of us at home and social distancing due to COVID-19, the Office of Fair Trading (OFT) is warning residents that door-to-door scammers are ramping up their operations.

Don’t be tricked into paying fees for fake jobs
Friday 8 May 2020

COVID-19 has unleashed literally hundreds of scams across Australia and the next ones the Queensland Office of Fair Trading wants consumers to watch out for are employment opportunity scams.

Say no to Mother’s Day scammers and pandemic profiteers this year
Wednesday 6 May 2020 — Ministerial statement

Queenslanders are being warned to be vigilant of Mother’s Day scams this year, as some unscrupulous traders seek coronavirus pandemic profits.

Keep your kids safe while home during COVID-19
Friday 1 May 2020 — Ministerial statement

Parents who are home with their young children 24/7 due to COVID-19 are being urged to be wary of potential hazards in and around the house and to look out for products, furniture and fittings that pose risks of injury or death.

The Office of Fair Trading reprioritises to help during COVID-19
Tuesday 31 Mar 2020

The Office of Fair Trading has put in place a number of measures to ensure it is able to maintain operations through this period of disruption and uncertainty caused by coronavirus (COVID-19).

Fair Trading issue price gouging warning during COVID-19
Monday 30 Mar 2020

The Queensland Office of Fair Trading (OFT) is warning traders to treat consumers fairly and avoid price gouging as shortages of some products continue as a result of COVID-19 panic buying.

Gold Coast odometer tamperer rolled
Monday 9 Mar 2020

A Paradise Point man has been fined $17,000 in the Southport Magistrates Court today (9 March 2020) after being investigated by the Office of Fair Trading (OFT) for falsifying odometer readings. Simon Michael Birch pleaded guilty to four breaches of the Motor Dealers and Chattel Auctioneers Act 2014 by making false or misleading representations about the distance travelled by four motor vehicles.

Fencer fined for gatekeeping deposits
Monday 24 Feb 2020

Wavell Heights fencer Jon Paul Lewis has been ordered to pay $19,099 by the Brisbane Magistrates Court (21 February 2020) after charges were laid by the Office of Fair Trading (OFT) for breaching the Australian Consumer Law.

Will coronavirus affect my travel plans? Check the fine print
Monday 24 Feb 2020

Extreme weather events in Australia and the recent outbreak of the coronavirus (COVID-19) in China, may leave you wondering where you stand in terms of cancelling, rescheduling or getting a refund on holiday accommodation bookings, flights and other travel plans.

Court fines Gympie cabin seller $30,000 for failing to deliver goods
Thursday 20 Feb 2020

A Gympie businessman was ordered to pay $30,000 in fines and $50,836 in compensation by the local magistrates court today (20 February 2020) after being charged by the Office of Fair Trading (OFT) for failing to supply goods.

Students, show us what $mart $hoppers you are and win big $$$
Friday 14 Feb 2020 — Ministerial statement

Queensland's young consumers can demonstrate what savvy shoppers they are by taking part in the Office of Fair Trading's annual Buy Smart Competition.

Darra motor dealer ditches warranty obligations
Tuesday 11 Feb 2020

Darra motor dealer Hooman Fartash and his company Aria Motors Pty Ltd have been ordered to pay $47,192 in the Richlands Magistrates Court on 11 February 2020 after charges were brought by the Office of Fair Trading (OFT) for making false claims and failing to honour warranty obligations.

Former Gold Coast property agent’s disqualification confirmed
Monday 10 Feb 2020

Gold Coast property agent Sarah Louise Penney-Filippini who was fined $3,000 and disqualified from holding a real estate licence or salesperson’s certificate for three years has had her appeal dismissed by the Queensland Civil and Administrative Tribunal (QCAT).

Queensland Fair Trading inspects 20,000 used motor vehicles in national drive to find faulty Takata airbags
Wednesday 5 Feb 2020

Queensland’s consumer protection regulator the Office of Fair Trading (OFT) has joined a national compliance operation and inspected more than 20,000 vehicles across the state in a bid to locate faulty and dangerous Takata airbags.

Process for starting a charity gets simpler and cheaper
Monday 3 Feb 2020

The Government has taken another step towards reducing red tape with a cheaper and more streamlined approach to setting up a charity in Queensland.

Cairns backyard car dealer cops $7,000 fine
Wednesday 29 Jan 2020

A Cairns man has been fined $7,000 in court yesterday after the Office of Fair Trading found him selling dozens of used motor vehicles without a licence.

Bitumen bandit, dodgy dog breeder among those caught in $8 million Fair Trade dragnet
Friday 17 Jan 2020 — Ministerial statement

A bitumen bandit and a dodgy dog breeder caught ripping off consumers are among those snared in an Office of Fair Trading dragnet.

Real estate agent to pay $80,000 and banned from industry for life
Friday 17 Jan 2020

A Gordon Park real estate agent has been banned from working in the real estate industry for life and ordered to pay more than $80,000 in fines, compensation and costs after the Office of Fair Trading (OFT) took disciplinary action against him in the Queensland Civil and Administrative Tribunal (QCAT).

Gold Coast motor dealer back in court for warranty issues
Tuesday 14 Jan 2020

A Labrador motor dealer has been fined $1,000 in the Southport Magistrates Court yesterday (13 January 2020) for making misleading claims to a consumer about a vehicle’s warranty.

Bayside real estate agent suspended and fined $10,000
Friday 10 Jan 2020

A former Cleveland real estate agent has been reprimanded and ordered to pay a $10,000 fine by the Queensland Civil and Administrative Tribunal (QCAT) following proceedings initiated by the Office of Fair Trading (OFT).

Advice for Queenslanders wanting to collect for the bushfire appeal
Friday 10 Jan 2020

Australia’s ongoing bushfire emergency has seen an outpouring of generosity from people wanting to donate money to help out, with many high-profile celebrities raising staggering sums for the cause.

Beware bushfire charity scammers and dodgy donation plea
Thursday 9 Jan 2020 — Ministerial statement

Queenslanders are being warned to beware of fake appeals claiming to be collecting for victims of the ongoing bushfires.

No sweat for new gym memberships in 2020
Tuesday 7 Jan 2020 — Ministerial statement

Queenslanders looking to kickstart a healthier 2020 by taking out a new gym membership are being reminded of their rights under Australian Consumer Law.

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2019

Don't get caught out with refunds and exchanges this festive season
Friday 27 Dec 2019 — Ministerial statement

Regret grabbing that item in this year's Boxing Day sales, or thinking of exchanging an unwanted present you received from a distant relative? Then the OFT wants to remind you about your consumer rights.

Public warning issued against deceitful fencing contractor
Monday 23 Dec 2019

Matthew Geoffrey Rixon is again preying on unsuspecting Queenslanders looking to hire someone to build them a fence. This time, he has set up a business in South East Queensland, trading as Sunstate Fencing and Sunstate Fencing Solutions.

New laws make gift card shopping easier this Christmas
Tuesday 17 Dec 2019 — Ministerial statement

Queenslanders who wake up to find a gift card in their Christmas stocking later this month will now have longer to spend it under new national laws.

Fair Trading's not playing around with kids' toy safety this Christmas
Wednesday 11 Dec 2019 — Ministerial statement

Five unsafe toys have been removed from Queensland retailers' shelves as part of the OFT's Operation Safe Christmas campaign, launched today by Attorney-General and Minister for Justice Yvette D'Ath.

Cairns motor dealer fined $3,000 over false odometer reading
Tuesday 10 Dec 2019

A Bayview Heights motor dealer has been ordered to pay $3,000 plus costs in the Cairns Magistrates Court today (10 December 2019) after being charged by the Office of Fair Trading (OFT) for falsifying the odometer reading on a motor vehicle that he sold.

Port Douglas resident letting agent fined $12,000 for misleading clients
Wednesday 4 Dec 2019

A Port Douglas resident letting agent has been ordered to pay $12,000 in fines by the Mossman Magistrates Court today (4 December 2019) following an Office of Fair Trading investigation which found she made false representations to clients, unit owners and guests.

Number is up for accountant with false credentials
Wednesday 27 Nov 2019

A Tewantin accountant and his company have been fined a total of $54,000 today (27 November 2019) in the Noosa Magistrates Court after an investigation by the Office of Fair Trading revealed he provided unaccredited auditing services to local real estate agents.

Prioritise safety this summer and pay attention
Thursday 21 Nov 2019

School holidays and end of year celebrations should be times of fun and relaxation but accidents can happen quickly and quietly so the Office of Fair Trading is reminding Queenslanders to prioritise safety.

Fair Trading issues public warning against dishonest Slacks Creek motor parts dealer
Friday 15 Nov 2019

Consumers are strongly advised to avoid doing business with Slacks Creek car parts supplier Jason Paul Murray and his company, J.P. & K.M. Murray Pty Ltd (JPKM) trading as Brisbane Motor Imports.

Not so noble trader ordered to pay $147,925 for misleading consumers
Friday 15 Nov 2019

A Burleigh Waters man has been ordered to pay $147,925 by the Southport Magistrates Court today (15 November 2019) after being investigated by the Office of Fair Trading (OFT) for misleading consumers with a fictitious home deposit scheme.

Training company learns hard lesson with $35,000 fine
Friday 15 Nov 2019

A Brisbane businessman and his training company have been ordered to pay $45,930 in fines and compensation today (15 November 2019) by the Brisbane Magistrates Court following an investigation by the Office of Fair Trading (OFT).

Stay safe at Schoolies 2019: know your rights and obligations
Thursday 14 Nov 2019 — Ministerial statement

School leavers and their parents and guardians are being urged to be aware of their rights and obligations this schoolies (16 - 23 November 2019).

Property manager fined for ripping off property owners
Monday 11 Nov 2019

A Mango Hill property manager has been ordered to pay more than $11,400 in fines and compensation in the Brisbane Magistrates Court today (11 November 2019) after an Office of Fair Trading (OFT) investigation found he had been ripping off property owners by charging them for maintenance work that never occurred.

Springwood dealer dealt $3,000 fine
Friday 8 Nov 2019

A Springwood man has been fined $3,000 by the Beenleigh Magistrates Court today (8 November 2019) for acting as a motor dealer without a licence following an Office of Fair Trading (OFT) investigation.

National gift card law a win for consumers
Thursday 31 Oct 2019

New national gift card laws will come into effect tomorrow (1 November 2019) to help protect consumers from losing an estimated $70 million on gift cards each year.

Queensland kids show they're too smart to be scammed
Tuesday 22 Oct 2019 — Ministerial statement

Queensland’s Office of Fair Trading received an overwhelming response to its Buy Smart Competition this year with more than 1,000 students submitting entries in a bid to win the state’s top consumer awareness prizes.

Trader fenced in for not providing services, ordered to pay $24,699
Friday 18 Oct 2019

A Browns Plains trader has been ordered to pay a total of $24,699 in the Beenleigh and Sandgate Magistrates Courts after charges were laid by the Office of Fair Trading (OFT).

Concrete decision rendered for Sunshine Coast handyman fined $10,000
Monday 14 Oct 2019

A Sunshine Coast handyman has been fined $10,000 by the Maroochydore Magistrates Court today (14 October 2019) for accepting deposits but failing to complete rendering, concreting and paving jobs for Queensland consumers.

Gold Coast car dealer suspended for six months
Monday 14 Oct 2019

A Gold Coast motor dealer has had his motor dealer licence suspended for six months by the Queensland Civil and Administrative Tribunal (QCAT) following an Office of Fair Trading (OFT) investigation.

Yatala businesswoman and company fined $45,000 after non-supply of Bali huts
Friday 11 Oct 2019

A Yatala-based businesswoman and her company were ordered to pay a total of $124,806.25 in fines and compensation by the Beenleigh Magistrates Court today (11 October 2019) after charges were laid by the Office of Fair Trading.

Safety tips for a five (thousand) star camping experience
Tuesday 1 Oct 2019

Queenslanders looking to take in the great outdoors – and perhaps sleep out under the stars – this long weekend are being encouraged to pay close attention to a few simple safety tips for their camping holiday.

Court orders former Cairns travel agent to pay over $80,000
Wednesday 4 Sep 2019

A former Cairns travel agent and his company have been ordered to pay a total of $81,345 in fines and consumer compensation by the Cairns Magistrates Court yesterday (3 September 2019) after being investigated by the Office of Fair Trading (OFT) for failing to supply travel services.

Drewvale race car businessman given the red flag
Friday 30 Aug 2019

A Drewvale businessman and his company have been ordered to pay $24,399 in the Holland Park Magistrates Court today after an Office of Fair Trading (OFT) investigation established they had accepted payment from consumers for open-wheeled race car experiences but failed to deliver them.

Port Douglas resident letting agent in court
Thursday 22 Aug 2019

Port Douglas resident letting agent Damien Bernard Dunlop was ordered to pay $33,398.77 in fines and compensation by the Mossman Magistrates Court today (22 August 2019) for making unauthorised transfers of trust account money, making a false representation and providing false information on an official document.

Gold Coast curtain supplier blind to consumer rights
Friday 16 Aug 2019

A curtain supplier operating from her home in Surfers Paradise has been ordered to pay $5,842 in fines, costs and compensation by the Brisbane Magistrates Court today (16 August 2019) following an Office of Fair Trading (OFT) investigation.

Court lays down the law to driveway contractor, ordered to pay over $64,000
Tuesday 13 Aug 2019

A Brisbane asphalt contractor has been ordered to pay $64,850 in fines, penalties and compensation in the Caloundra Magistrates Court today (13 August 2019) after being investigated by the Office of Fair Trading (OFT) under the Australian Consumer Law (ACL). Kelvin Raymond Kendall, who operates Kendalls Aggregates in Spring Hill, was charged with failing to meet the obligations required by the ACL for unsolicited door-to-door trading.

Gold Coast man's conduct ap-pool-ing
Monday 12 Aug 2019

A Pimpama man has been ordered to pay $10,000 in fines and $300 in compensation by the Southport Magistrates Court today (12 August) after being investigated by the Office of Fair Trading (OFT).

Queenslanders urged to ask if they are 'Too smart to be scammed?'
Sunday 11 Aug 2019 — Ministerial statement

Scammers are always in search of new victims, and Queenslanders are being warned not to become complacent.

Showbag safety standards on display at this year's Ekka
Wednesday 7 Aug 2019 — Ministerial statement

The Queensland Government’s Office of Fair Trading is making sure showbag safety is up to scratch ahead of this year's Ekka.

Fake biller issued final notice
Friday 2 Aug 2019

A Gold Coast woman, previously fined for fake billing practices, has again been caught by the Office of Fair Trading (OFT) attempting to rip off businesses.

New ‘lemon laws’ to protect buyers take effect from 1 September
Tuesday 30 Jul 2019 — Ministerial statement

New laws making it easier for buyers who get stuck with defective motor vehicles to seek redress will come into effect from 1 September.

Paper bills - are you paying more than you have to?
Thursday 25 Jul 2019 — Ministerial statement

The Office of Fair Trading is reminding Queenslanders to check their paper bills when they arrive in the mail to see if it is costing them extra to receive by post.

Motorhome dealer out of the motor dealing industry for life
Friday 19 Jul 2019

A Brisbane motorhome dealer has pleaded guilty to 11 breaches of the Motor Dealers and Chattel Auctioneers Act 2014, in the Brisbane Magistrates Court today, (19 July 2019) after charges were brought against him by the Office of Fair Trading (OFT).

Brisbane man fined for falsifying real estate application
Friday 19 Jul 2019

A Brisbane resident was fined $3,500 in the Brisbane Magistrates Court today (19 July 2019) for providing false or misleading information and making false statements to Office of Fair Trading (OFT) officials when he applied for a real estate salesperson registration certificate.

Dog breeder fails to supply puppies or refunds to consumers
Friday 12 Jul 2019

A Toowoomba dog breeder was ordered to pay $14,500 in fines and $1,750 in compensation in the Toowoomba Magistrates Courts today (12 July 2019) following an Office of Fair Trading (OFT) investigation.

Unlicensed Gumtree motor dealer fined $1,500
Monday 8 Jul 2019

A Robina man has been fined $1,500 for unlicensed motor dealing in the Southport Magistrates Court today (8 July 2019) following an investigation by the Office of Fair Trading (OFT). Rick Noel Attard pleaded guilty to one count of acting as an unlicensed motor dealer. No conviction was recorded.

LJ Hooker Coochiemudlo Island fails to meet audit obligations
Friday 21 Jun 2019

The Director of LJ Hooker Coochiemudlo Island pleaded guilty today in the Brisbane Magistrates Court after the Office of Fair Trading (OFT) brought charges for breaching the Agents Financial Administration Act 2014 (the Act).

Agent abuses trust
Tuesday 18 Jun 2019

A Bundaberg real estate agent was fined $18,000 in the Bundaberg Magistrates Court today (17 June 2019) for one breach of the Property Occupations Act 2014 and two breaches of the Agents Financial Administration Act 2014.

Bogus landscaper fails to make an appearance
Friday 14 Jun 2019

A Moreton Bay landscaper has been convicted and ordered to pay more than $12,359 in fines and compensation at the Pine Rivers Magistrates Court today (14 June 2019) following charges laid by the Office of Fair Trading (OFT) for breaching the Australian Consumer Law (ACL).

Travel agent shells out $1,500 for keeping money for beachside getaway
Tuesday 11 Jun 2019

A Varsity Lakes travel agent was fined $500 in the Gold Coast Magistrates Court yesterday (10 June 2019) for failing to supply services after charges were laid by the Office of Fair Trading (OFT)

Online lingerie seller fails to deliver
Tuesday 11 Jun 2019

A Coomera online retailer was fined $8,000 and ordered to pay more than $1,600 in compensation in the Southport Magistrates Court yesterday (11 June 2019) after being found guilty of charges laid by the Office of Fair Trading (OFT).

Queenslanders are warned not to give safety the cold shoulder
Tuesday 11 Jun 2019

The Office of Fair Trading (OFT) is urging Queensland residents to follow safety advice as they bring out their winter warmers.

A breach of trust - agent sentenced to three months’ imprisonment, wholly suspended, and permanently disqualified from the industry
Friday 31 May 2019

Former Shailer Park and Gold Coast real estate agent Robert Ian Campbell was convicted in the Beenleigh Magistrates court today (31 May 2019) after being charged by the Office of Fair Trading (OFT) for misusing clients’ trust account money.

Gold Coast motor dealers and their company to pay more than $369,000 in fines, compensation and redress, after misleading consumers
Wednesday 29 May 2019

Carrara businessman Andrew Fraser-Scott and his company pleaded guilty in the Southport Magistrates Court on Monday (27 May 2019) after charges were laid by the Office of Fair Trading (OFT). No conviction was recorded.

Scammers beware… Do Not Knock now in Cherbourg
Tuesday 21 May 2019

Scammers planning to visit Cherbourg community are warned residents have their Do Not Knock (DNK) stickers front and centre and sales people who ignore them could face massive fines.

Wyeth not - Resident letting agent fined $65,000 after being caught tampering with and misappropriating from trust account
Wednesday 15 May 2019

A Surfers Paradise resident letting agent and his business were fined $65,000 for failing their legal obligations following an Office of Fair Trading (OFT) investigation.

Don’t make a mumumental mistake this Mother’s Day
Friday 10 May 2019 — Ministerial statement

With Mother’s Day quickly approaching, the Office of Fair Trading (OFT) is reminding Queenslanders to be wary of online shopping scams.

Set high standards for ladder safety this long weekend
Tuesday 16 Apr 2019

The Easter long weekend can be a time to hop into odd jobs around the home, and the Office of Fair Trading (OFT) has some important tips for ladder safety.

Know your consumer rights as NDIS continues to roll out
Monday 15 Apr 2019

The Queensland Office of Fair Trading (OFT) is working alongside other Australian consumer protection agencies to remind people with disability of their consumer rights as the National Disability Insurance Scheme (NDIS) continues to roll out.

Parts supplier fined for stalled engine deliveries
Friday 12 Apr 2019

Slacks Creek automotive parts supplier Jason Paul Murray and his company were ordered to pay $101,000 in fines and restitution by the Beenleigh Magistrates Court today (12 April 2019) for accepting payment and failing to supply goods.

Concrete evidence of unfinished work results in $7,000 fine
Wednesday 10 Apr 2019

A Redland Bay trader was fined $7,000 in the Cleveland Magistrates Court yesterday (9 April 2019) after charges were brought by the Office of Fair Trading (OFT).

Gold Coast property agent fined for failing audit requirements
Tuesday 9 Apr 2019

A Surfers Paradise resident letting agent has been fined in the Southport Magistrates Court yesterday (8 April 2019) following an Office of Fair Trading (OFT) investigation.

Law outbids unlicensed Gold Coast motor dealer
Tuesday 9 Apr 2019

A Southport woman was fined $6,000 by the Southport Magistrates Court yesterday (8 April 2019) after being charged by the Office of Fair Trading (OFT) for unlicensed motor dealing.

Public warning against dodgy fencer working in South-East Queensland
Friday 5 Apr 2019

The Office of Fair Trading (OFT) is warning the public not to deal with Matthew Geoffrey Rixon or his company CDA Fencing Pty Ltd.

Safety investigation into Huggies Ultra Dry complete
Friday 5 Apr 2019

The Queensland Office of Fair Trading (QOFT) has finalised its investigation into complaints about the safety of Huggies Ultra Dry nappies, after finding no evidence that the product is unsafe.

New Farm agency fined $26,500 for failing to lodge audit reports
Friday 22 Mar 2019

LJ Hooker New Farm real estate agents Andrew William Clough and Brett William Greensill and their companies were ordered to pay $26,500 in fines by the Brisbane Magistrates Court today (22 March 2019) for failing to lodge multiple trust account audit reports.

Smart state, trusted smart products - World Consumer Rights Day 2019
Friday 15 Mar 2019

Smart products outnumber people worldwide three to one, and the Office of Fair Trading (OFT) wants to make sure Queenslanders are connected with their consumer rights when they are online.

Former Hervey Bay workwear seller forced to wear $10,000 fine
Thursday 14 Mar 2019

A former workwear businessman has been fined $10,000 in the Hervey Bay Magistrates Court today (14 March) following an investigation by the Office of Fair Trading (OFT).

Real estate salesperson fined for misappropriating rental bond refunds
Wednesday 13 Mar 2019

An Inala based real estate salesperson was ordered to pay a total of $21,822 in fines and compensation in the Richlands Magistrates Court yesterday (13 March 2019) following an Office of Fair Trading (OFT) investigation.

Engine failure – Calamvale auto parts supplier fined for non-delivery
Wednesday 13 Mar 2019

A Calamvale business owner was fined $20,000 and ordered to pay $9,295 in compensation to a consumer in the Richlands Magistrates Court yesterday (13 March 2019) for failing to provide a vehicle engine.

Agency fails to abide by trust account obligations
Wednesday 6 Mar 2019

A Cleveland real estate agency was ordered to pay a total of $7,670 in fines and compensation in the Cleveland Magistrates Court yesterday (5 March 2019) following an Office of Fair Trading (OFT) investigation.

No technical difficulties, just non-supply
Monday 25 Feb 2019

A Morningside businessman was ordered to pay over $60,000 in fines and compensation after being found guilty in the Brisbane Magistrates Court on Friday (22 February 2019) for misleading buyers about work from home printing franchises.

Be $mart and participate in Buy Smart
Friday 22 Feb 2019 — Ministerial statement

Teaching Queensland’s consumers of tomorrow their rights today is the aim of the Office of Fair Trading’s (OFT) annual Buy Smart Competition launched today for students in Years 4 to 12.

Mt Ommaney retailer fined for blocking toy safety check
Tuesday 19 Feb 2019

A Mt Ommaney man was fined in the Brisbane Magistrates Court on 15 February 2019 for obstructing Office of Fair Trading (OFT) inspectors carrying out toy safety checks.

Gold Coast real estate agent fined for keeping rent money
Tuesday 12 Feb 2019

A Gold Coast real estate agent was fined $20,000 in the Southport Magistrates Court after charges were brought by the Office of Fair Trading (OFT) for wrongfully converting trust money.

Love app-tually – your perfect match may come with a catch
Thursday 7 Feb 2019 — Ministerial statement

Queenslanders looking for love via dating apps and websites are being reminded of their consumer rights by the Office of Fair Trading (OFT) as Valentine’s Day approaches.

$8.4 million given back to Queenslanders
Tuesday 22 Jan 2019 — Ministerial statement

Queenslanders received more than $8.4 million in refunds, repairs, replacements and other compensation with the help of the Office of Fair Trading (OFT) in 2018.

Gold Coast tradesman ordered to pay $253,500 for unfinished jobs
Monday 14 Jan 2019

A Gold Coast tradesman has been convicted and ordered to pay more than $253,500 in fines and compensation in the Gold Coast Magistrates Court today (14 January 2019) after charges were laid by the Office of Fair Trading (OFT) for breaches of the Australian Consumer Law (ACL).

Exercise your rights when joining a gym
Thursday 3 Jan 2019 — Ministerial statement

If your New Year's resolution involves joining a gym, the Office of Fair Trading has some advice to help you flex your consumer muscles.

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