Unite against COVID-19. Learn more.
A health emergency brings challenges to both sides of the market. Office of Fair Trading provides information on industry impacts from COVID-19 and advice to help you know your rights at this time.
We can help you after declared natural disasters. Find our information, help and exemptions for licensees, registered organisations and non-profits.
Prices for goods or services may go up after a natural disaster. Find out the reasons why this can happen and what to do if you suspect profiteering.
Businesses must be upfront when selling water-damaged vehicles and products. Find out your rights and responsibilities as a business or consumer.
After a natural disaster, people can sometimes have problems making an insurance claim. Find out where you can get advice and help.
The rules for door-to-door traders are relaxed after a natural disaster. Find out about emergency repairs and protecting yourself from dodgy traders.
Fake charities and fundraisers have taken advantage of public generosity after past disasters. Find out about the warning signs of a fake charity.
Please use our complaints and compliments form.
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