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Disaster assistance

  • Help for licensees and non-profits

    We can help your after declared natural disasters. Find our information, help and exemptions for licensees, registered organisations and non-profits.

  • Profiteering and price gouging

    Prices for goods or services may go up after a natural disaster. Find out the reasons why this can happen and what to do if you suspect profiteering.

  • Water-damaged products

    Businesses must be upfront when selling water-damaged vehicles and products. Find out your rights and responsibilities as a business or consumer.

  • Insurance claims

    After a natural disaster, people can sometimes have problems making an insurance claim. Find out where you can get advice and help.

  • Door-to-door repairs

    The rules for door-to-door traders are relaxed after a natural disaster. Find out about emergency repairs and protecting yourself from dodgy traders.

  • Charity scams

    Fake charities and fundraisers have taken advantage of public generosity after past disasters. Find out about the warning signs of a fake charity.

Disaster alerts

Get more information about disaster situations in Queensland.

Current alerts

Current disasters

Life-threatening emergencies only 000

Emergency contacts

Use the following contact numbers in the event of an emergency:

  • State Emergency Service (SES) 132 500
  • Traffic and travel notices 13 19 40
  • Community recovery hotline 1800 173 349

Last updated
31 March 2017
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