Housing for people with a disability

We aim to help people with a physical, intellectual, sensory or psychiatric disability which affects their housing need by:

  • modifying public housing
  • providing extra bedrooms for a live-in carer, or to store disability or medical equipment
  • conducting occupational therapist assessments to help determine suitable housing
  • considering other housing needs such as health and safety, independence and quality of life.

Home modifications for existing public housing tenants

Home modifications are available to help people with a disability living in public housing. They are also available if you live in public housing and need help to care for a household member with a disability, or if you are having difficulty with normal household activities—for example, using your bath or reaching high cupboards.

The types of home modifications available include:

  • changes to bathroom, toilets and kitchens
  • installation of ramps, grab rails and hand rails
  • other modifications to suit your needs based on an occupational therapist assessment.

We will arrange for an occupational therapist to visit you at the public housing property and assess your health, safety and independence needs and we will contact you to talk about their recommendations. If the modifications are approved, we will let you know when the work will start.

If you need extensive modifications, we may need to temporarily re-house you until the work is finished.

Some public housing properties cannot be modified. If this happens, we will talk to you about other options such as transferring to a property that suits your housing needs.

Talk to your nearest Housing Service Centre or call 13QGOV (13 74 68) to discuss your housing needs. You may need to supply medical evidence.

Housing with shared support

Housing with shared support helps people with disability support needs to live in the community with ongoing support. This type of public housing helps groups of people with support needs to live together (or close to each other) so they can share services.

Under the National Disability Insurance Scheme (NDIS) Housing with Shared Support tenants will no longer be compelled into shared living arrangements in order to access disability supports. A person can choose where they want to live, whom they want to live with, who comes into their home and when, and can choose more than one support provider.

As the NDIS is rolled out across each region, the Housing with Shared Support program will be phased out. This means that no new Housing with Shared Support arrangements will be created and where there is a vacancy in an existing Housing with Shared Support household, no new trials for co-tenants will occur. This does not however, prevent people from living in a shared home arrangement if that is their choice.

Talk to your nearest Housing Service Centre or call 13QGOV (13 74 68) to discuss your housing options under the NDIS.

Support when applying for housing assistance

If you need help talking about your housing issues, you can bring a family member, friend, advocate or community worker to help you apply for housing assistance.

We can provide an interpreter or translation service if you need one.

If you are eligible for housing assistance, one of our occupational therapists may contact you to talk about your housing needs.

Pets, guide dogs, hearing dogs and assistance animals

Please tell us if you need a pet or service animal to assist you with a disability or medical condition. Tenants and household members can keep a Guide Dog, Hearing Dog or an Assistance Animal. If you have an Assistance Animal, a Guide Dog or a Hearing Dog, talk to your tenancy manager about your needs.  If you have other special circumstances or a medical need to keep a pet, Guide Dog, Hearing Dog or Assistance Animal, your tenancy manger may ask for evidence about these needs.

General information about pets in community housing and public housing are available in the fact sheets listed in the section below.

Helpful information