Apply for housing
How to apply for housing
Social housing is available to vulnerable Queenslanders who are assessed as having the greatest need.
You can apply for social housing by:
- Contacting your nearest Housing Service Centre to arrange an interview to talk about your eligibility and housing needs. They will tell you which documents to bring with you. As part of your interview, you will need to sign a completed application form.
Note: You may lodge your application at any Housing Service Centre, however if you would like to know which Housing Service Centre manages the areas you would like to live, refer to these lists: - Completing an Application for Housing Assistance form (PDF, 712KB) and sending it to your nearest Housing Service Centre. We will contact you to arrange an appointment to talk about your application.
- Applying through a long-term community or affordable housing provider.
You can check your eligibility before you apply.
You must list 6 preferred locations where you would like to live and you may be offered a home in any of these locations. You can list less than 6 locations if you:
- have shown a need to live in a particular location
- are applying for a property in a regional or remote area.
What will happen at the interview?
During the interview, we will assess:
- whether you are eligible for housing assistance
- your level of housing need
- where you want to live and how many bedrooms you are entitled to
- any special housing needs you or your household members may have.
Note: It is an offence under the Housing Act 2003 to knowingly provide false or misleading information that may influence decisions about your eligibility for housing services.
What happens next?
If you are assessed as eligible for housing assistance you will be listed on the housing register, according to:
- your level of housing need
- your preferred locations
- the type of housing (for example, apartment, house) and the number of bedrooms you're eligible for.
We will contact you regularly to review your eligibility and housing need. If your household, income or assets change, or you need to change where you want to live, please talk to staff at your nearest Housing Service Centre.
Changes to the way you apply for housing assistance
Applicants will be automatically listed for both public and community housing when they register for social housing.
This will give applicants a greater pool of possible housing options and could reduce the amount of time they wait for a home.
If you are already listed for housing on the Housing Register, your application will be updated to list you for both public housing and community housing in your preferred areas. You do not need to do anything and no other changes will be made to your application.
If your housing needs have changed or you don’t want to be listed for housing anymore, please talk to staff at your nearest Housing Service Centre.