Apply for housing

How to apply for social housing

Social housing is available to provide stability to vulnerable people least able to access and sustain housing through other housing options.

You can apply for social housing in various ways:

You can check your eligibility before you apply.

You must list 6 locations where you’d like to live and you may be offered a home in any of these locations.

You can list fewer than 6 locations if you:

  • have a need to live in a particular location
  • are applying for a property in a regional or remote area.

At the interview

During the interview, we assess:

  • your housing and wellbeing needs
  • whether you’re eligible for social housing
  • where you want to live and how many bedrooms you’re entitled to
  • any specific housing features you or your household members may require
  • whether other products and services may better address your housing needs.

Note: It is an offence under the Housing Act 2003 to knowingly provide false or misleading information that may influence decisions about your eligibility for housing services.

If you’re eligible for housing

If you’re assessed as eligible for social housing, we add you to the housing register according to:

  • the date of your approved application
  • your housing need
  • your preferred locations
  • the type of housing (e.g. apartment, house) and number of bedrooms you're eligible for.

You are listed on the housing register for both public and community housing.

Review of your eligibility

We will regularly contact you to review your eligibility while you’re on the housing register. You must tell us if:

  • your household changes, e.g. you have additional household member/s or a household member leaves
  • your household income or assets change
  • there is a change to a household member’s health and they require specific housing features because of a medical condition or disability
  • you need to change where you want to live
  • you don’t want to be listed for social housing anymore
  • you want to explore other housing products and services that may help you with your housing needs.

It’s important to keep us up to date about your contact details and circumstances, so that we can contact you if a property becomes available.

More information