Income from Centrelink
If you receive a pension or allowance from Services Australia (Centrelink) and are at least 15 years old, you can use the Income Confirmation Service.
This free service lets us access your income and assets information directly from Centrelink. This means you won’t have to provide proof of your Centrelink income each time we assess your eligibility.
If you or a household member earns other income, such as wages, you still need to provide evidence of this income to us before we can assess your application.
To join the service:
- complete the Income confirmation service consent authority form (PDF, 119 KB)
- return the form to your nearest Housing Service Centre. Do not return the form to Centrelink.
You can also get the form from your nearest Housing Service Centre.
When you join the service, we send your details to Centrelink electronically. Centrelink send us information that’s on your Centrelink income and asset statement:
- your current or past payment details
- any dependents
- Centrelink deductions
- income details
- assets details.
We use the information Centrelink sends us only to assess your eligibility for housing assistance.
We may ask you for information about other income if required.
You can withdraw from the service any time by contacting your nearest Housing Service Centre.
If you decide not to use this service, you’ll need to provide your income and assets information each time we request it.
Failing to provide this information will affect your eligibility for social housing.
Proof of other income
Income support payments:
- Income and Assets Statement from Services Australia (Centrelink) or from the Department of Veterans’ Affairs.
Earned income (wages, salaries, casual, overtime, bonuses and fringe benefits):
- Employer’s Declaration form .
- Wage information on your employer’s official letterhead.
- Wage slips are acceptable for verifying casual income over a 4 week period.
- The previous year’s Notice of Assessment from the Australian Tax Office.
Other income types:
- A Workcover payment advice letter or payment slip to verify worker’s compensation income.
- A written statement from your superannuation company to verify payments from super funds or investments when you have retired.
- A letter or advice verifying the payment and frequency of any overseas pensions if you don’t also receive payment from Centrelink.
- A recent quarterly bank statement showing interest earned from a personal or business financial institution for example bank, credit union or building society account.