Electricity tariffs and charges
Tariffs for regional Queensland are regulated and determined by the Queensland Competition Authority. In South East Queensland, electricity retailers will generally offer you similar tariffs but may call them something different.
Contact your electricity retailer to discuss the right tariff for you.
A flat rate tariff (known as Tariff 11 in regional Queensland) is the most common tariff but other options are available. The tariffs have different price structures and requirements.
Flat rate tariffs
- Electricity customers pay the same price for each unit of electricity used, whatever the time of day, plus a daily supply charge.
- Higher usage charges that apply during the peak period with lower usage charges the rest of the time, plus a daily supply charge. Some have an intermediate shoulder usage rate.
- Some have the cheapest rate during the day which may be particularly useful to customers wanting to charge battery energy storage systems or electric vehicles.
- Electricity customers may be able to reduce their bills by shifting some of their usage to off peak times.
- These tariffs have demand charges that are based on the rate at which electricity is used. They generally also have lower daily supply and usage charges.
Interruptible supply tariffs
- Also known as economy, super economy, or controlled load tariffs, electricity supply will be disconnected for several hours each day.
- There are special requirements for appliances and loads connected to these tariffs.
- These are flat rate tariffs and are only available to households when a permanent supply tariff is also accessed.
- Usage charges are cheaper than permanent supply flat rate tariffs, and there is no daily supply charge.
- Combination versions of time-of-use and demand tariffs are also available.
How charges are described on bills
- Daily supply charges are listed as cents per day (c/day).
- Usage charges are listed as cents per kilowatt-hour (c/kWh).
- Demand charges are listed as dollars per kilowatt ($/kW) per month.
Find out more
- Compare offers from electricity retailers.
- Find out about energy concessions.
- Learn how you can save money on electricity.
- For more information about your metering charges or your metering services, contact your electricity retailer or read about Ergon Energy Retail service charge.
Find out about your electricity consumer rights and how to make a complaint.