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Adult proof of age card

Adult proof of age card

The adult proof of age card:

  • provides proof of age for Queenslanders aged 18 years or older
  • is an ideal form of photo identification for people who don’t hold a driver licence or passport.

The adult proof of age card replaced the 18+ card. If you already hold an 18+ card, it is still valid.

Find out how to apply for or replace an adult proof of age card:

 

Apply for an adult proof of age card—in person

You can apply in person for an adult proof of age card at a transport and motoring customer service centre, Queensland Government Agency Program Office (QGAP), or police station that provides licensing services.

To apply for the card you must:

If you are 18 years or over when you apply, we will post your card to your mailing address within 14 days. If you have signed up for e-reminders we will email you when your adult proof of age card is posted.

If you are under 18 years of age when you apply, we will process your application and send your card to the customer service centre where you submitted your application. We will contact you when your card is available, but you will need to wait until you turn 18 before you can collect your card. If you have signed up for e-reminders, we will email you when your adult proof of age card is posted to the customer service centre.

 

Apply or replace an adult proof of age card—living in a remote area

You may be eligible to apply for an adult proof of age card by mail if you live in a remote area of Queensland and can't get to a transport and motoring customer service centre, Queensland Government Agency Program Office (QGAP), or police station that provides licensing services.

If your adult proof of age card has been lost, stolen, damaged or destroyed you may also apply for a replacement by mail.

How to apply

Step 1: Download the adult proof of age card kit

The adult proof of age card kit consists of:

Step 2: Complete the form

Complete all sections of the adult proof of age card application / replacement application (F4772)

You must sign this form in the presence of one of the approved witnesses:

  • medical practitioner
  • police officer
  • solicitor, barrister or judge
  • Justice of the Peace or a Commissioner for Declarations
  • notary public or a person authorised by law to witness and sign declarations
  • consular or ambassadorial officer.

Make sure you have you also have your photos with you so that they can be signed by the witness at the same time (see step 4).

Step 3: Make sure to sign the form

You need to print this form on A4 white paper to make sure it is the correct size for digital imaging of your signature.

Make sure you use black pen only to complete all sections of the form and sign your name in both specimen signature boxes.

Step 4: Photos

You must provide 2 identical colour photos. You will need to get an approved witness (see step 2 for who is an approved witness) to sign and endorse the back of both photos.

The words that must be used are:

I certify this is a true photograph of [applicant’s name] in my presence.

The photos must:

  • be 35mm wide by 45mm long in size and must not be more than 6 months old
  • be passport quality (automatic machine photographs such as those taken from a photo booth, are not acceptable)
  • be printed on high quality paper, at a resolution of 600dpi or higher
  • not be digitally altered or manipulated, for example photo editing to remove spots.

Glasses or sunglasses must be removed for the photograph, even if they are normally worn.

Further information about the photo requirements is provided in the kit.

Step 5: Evidence of identity

You will need to provide evidence of your identity.

If you have changed your name, or the details of your name are different on your identification documents, you will need to supply evidence of your name change. The photocopies of your evidence of identity documents must be signed and endorsed by an approved witness (see step 2 for who is an approved witness) with the following words:

‘I have sighted the original document and certify this to be a true copy of the original’

Step 6: Pay the fee

You will need to pay the fee for your adult proof of age card by cheque or money order. Do not send cash.

Alternatively, the fee may be paid directly into your account at a transport and motoring customer service centre, Queensland Government Agency Program Office (QGAP), or police station that provides licensing services.

If you choose to have someone pay the fee directly into your account at a transport and motoring customer service centre, the fee must be paid before you send the completed application to us.

Step 7: Submit your application

There is a checklist in the adult proof of age card kit. When you have prepared your application, go through the checklist and make sure you have included everything to prevent delays with processing your adult proof of age card application.

Mail your completed application, including supporting documents and the fee to:

Department of Transport and Main Roads
Attention: Manager
Dalby Customer Service Centre
PO Box 767
DALBY QLD 4405

Once your application has been processed we will post your card to your mailing address within 14 days. If you have signed up for e-reminders we will email you when your adult proof of age card is posted.

Surrender your licence

You may voluntarily surrender your driver licence or have it cancelled because of a medical condition at any time. You may be able to get a free adult proof of age card so that you still have photo ID.

Last updated
18 January 2018
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