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Surrendering a licence

You may voluntarily surrender your driver licence at any time.

Surrender due to medical condition

If you have a medical condition that prevents you driving and you want to voluntarily surrender your driver licence:

  1. complete a medical condition notification form (F4355)
  2. return the form and your driver licence either
    1. in person at your nearest transport and motoring customer service centre
    2. by mail to
      Department of Transport and Main Roads
      Locked Mail Bag 2000
      RED HILL ROCKHAMPTON QLD 4701

If you voluntarily surrender your driver licence, or have it cancelled, because of a medical condition, you may be eligible for a free adult proof of age card, which you can use as photo identification.

Surrender for other reason

If you want to voluntarily surrender a driver licence for a reason other than medical condition:

  1. complete a return/surrender declaration form (F4778)
  2. return the form and your driver licence either
    1. in person at your nearest transport and motoring customer service centre
    2. by mail to
      Department of Transport and Main Roads
      Customer Services Branch Central Operations and Support (Driver Licence Refunds)
      PO Box 525
      FORTITUDE VALLEY QLD 4006

If your driver licence is still current, or has expired within the last 2 years, you may use it as evidence of identity to apply for an adult proof of age card before you surrender it.

An adult proof of age card is an acceptable form of photo identification for people who don’t hold a driver licence.

Refund of licence fee

If your driver licence is current, you may be eligible for a refund of the unexpired portion if you’re surrendering:

  • voluntarily due to a medical condition
  • because your licence has been cancelled due to a medical condition
  • on behalf of a deceased person.

You are not eligible for a refund if you voluntarily surrender your licence for another reason or have been disqualified from holding a driver licence.

Medical condition

If you’re eligible for a refund, you can apply in writing or on the medical condition notification form (F4355).

You may also need to provide a copy of your licence surrender receipt and/or medical certificate.

On behalf of a deceased person

To get a refund on behalf of a deceased person, you must apply in writing and provide:

  • your name and address—refunds are issued by cheque in the name of the licensee or the licensee's estate
  • a copy of the licence surrender receipt
  • an original or certified copy of 1 of the following:
    • death certificate
    • funeral notice
    • Coroner's report
    • certificate of authority issued by Public Trustee under the Public Trustee Act 1978
    • grant of probate stamped with court seal
    • advice from the Registry of Births, Deaths and Marriages.

How to apply for a refund

Send your refund request and required documents to:

Department of Transport and Main Roads
Customer Services Branch Central Operations and Support (Driver Licence Refunds)
PO Box 525
FORTITUDE VALLEY QLD 4006

Adult proof of age card

An adult proof of age card can provide you with photo identification if you don't have a licence.

Last updated
16 November 2017
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