Training service complaints

Organisation	Role
Australian Skills Quality Authority	Monitors training providers and takes complaints on the quality of training and training organisations' business practices to assist with their monitoring function. Can't resolve disputes between students and training providers. Make a complaint about a training provider.
Department of Employment and Workplace Relations	Manages complaints about the vocational education and training sector. Contact the National Training Complaints Hotline.
National Student Ombudsman	Helps resolve complaints from domestic and international higher education students about higher education providers. Make a complaint about a higher education provider.
Queensland Training Ombudsman	Provides a free, confidential and independent service to review and resolve enquiries and complaints from students, registered training organisations, apprentices, trainees, employers and other stakeholders in Queensland's vocational education and training (VET) sector. Make a complaint about the VET sector.