Motor vehicle and fuel complaints

Organisation	Role
Australian Competition and Consumer Commission (ACCC)	Monitors fuel prices and handles complaints about anti-competitive conduct (such as price fixing). Report price fixing or find out more about fuel price monitoring.
Department of Climate Change, Energy, the Environment and Water	Handles enquiries about fuel quality. Make a complaint about fuel quality.
Department of Transport and Main Roads (TMR)	Handles complaints about vehicle and trailer safety (roadworthy) certificates, smoky vehicles and transport of dangerous goods in Queensland. You can: make a complaint about a roadworthy certificate report a smoky vehicle report dangerous goods.
Motor Trades Association Queensland (MTAQ)	Handles complaints about car repairs in Queensland (but only if your mechanic is a member). Make a complaint about car repairs.
Tolling Customer Ombudsman	Provides free and independent dispute resolution for Linkt Queensland customers. Make a complaint about tolls.